Free Traffic Legal Advice

Sure. Thank you so much jfollows. Will do. What is the next step, would it be a case of waiting for the court hearing date ?

So I send this email and wait to hear from either moor legal or court  regarding further actions?

Recieved this reply via email regarding my claim. I would be gratefull on any advice regarding the next steps to take as the email does not give any timeline or details next steps.
TIA

Dear 
Re: 
 
Our Client: UKCPS ltd
 
 
Our Ref: xxxx
 
 
Claim Number: xxxx
We write in relation to the above matter.
 
Your Defence
 
We have reviewed your Defence and respond as follows: -
 
The Claimant does not accept the Defendant’s assertion that the claim discloses no cause of action. The claim is founded in contract, alternatively in statutory keeper liability pursuant to Schedule 4 of the Protection of Freedoms Act 2012.
The Defence raises technical objections concerning the level of detail in the Particulars of Claim. The Claimant notes that no substantive denial of the parking event, the existence of signage, or the incurrence of the parking charge is advanced. The Defendant has therefore suffered no prejudice and clearly understands the nature of the claim.
In any event, and without admission that the Particulars of Claim are deficient, the Claimant confirms that it will rely upon the following matters, which can be fully particularised if required:
    • A valid contract was formed by clear and prominent signage at the relevant site on the material date.
    • The signage set out the applicable terms and conditions, including the parking charge payable upon breach.
    • The vehicle was parked at xxxxxxxxxxxx in breach of those terms, namely parked out of marked bay.
    • The Defendant is liable as the driver of the vehicle, or alternatively as the registered keeper under Schedule 4 of the Protection of Freedoms Act 2012.
    • The sum claimed comprises the parking charge and statutory interest pursuant to section 69 of the County Courts Act 1984.
The Defendant’s reliance on Civil Enforcement Ltd v Chan and CPMS Ltd v Akande is noted. Those decisions are non-binding, fact-specific County Court authorities and do not establish a general principle that amendment should be refused where a claim is capable of being properly particularised.
The Claimant remains confident that the claim has merit and will be determined in its favour. However, the Claimant remains willing to deal with any genuine procedural concerns in a proportionate manner in accordance with the overriding objective.

In view of the above, our Client is satisfied that you are liable for the full amount of the Claim, and we urge you to make payment as soon as possible.
Settlement Proposal
Our Client remains open to settling the matter without the need for the Claim to progress further, and as such proposes the following settlement options:
£146.30 via one lump sum payment payable within the next 7 days; or
£10.00 via 14 monthly payments with the first payment due within the next 7 days.
How to pay
There is still time to make payment to avoid the need for a Court hearing. You can do so in any of the following ways: -
    • You can call us on 0330 828 5850 to make the relevant payment arrangements. You will need you customer reference number - xxxx; or
    • You can make payment via bank transfer to the following account -
Account holder name: Moorside Legal Services Limited
Bank name: xxx
Sort code: xxxx
Account number: xxxx
If you choose to make payment, via bank transfer you must use the following reference as your payment reference xxxx  to ensure we can quickly allocate the payment to your matter. If you do not, we may not be able to allocate the payment to your matter
If you choose to make regular card payments to us these will be made under a Continuous Payment Authority ('CPA'). This authorises us to take the agreed amount on a regular basis. CPAs can be set up weekly, fortnightly, or monthly. If we are unable to take your payment, we will attempt to take the payment later that day. If that fails, we will reattempt the next working day.
 
If you wish to provide an alternative payment proposal, please contact us within 7 days of receipt of this email.
If the Claim is not settled
 
We hope this matter can be settled without further Court action, however if we are not able to reach a settlement, please be aware that our Client intends to proceed with the Claim.
 
If the Claim proceeds, the Court will ask both Parties to file and serve a Directions Questionnaire, therefore we attach a copy of our Client’s completed Directions Questionnaire and confirm the same has been filed with the Court.
Email Service
As you provided this email address when you defended the Claim, we intend to use it to serve documents on you throughout these proceedings and will do so in PDF format. We will assume you agree to this course of action unless you tell us otherwise within 7 days. In accordance with Practice Direction 6A, if there are any limitations to your agreement to accept service by such means, please let us know within 7 days.
Subject to your agreement, we will also agree to accept email service to litigationteam@moorsidelegal.co.uk.
You may wish to seek independent legal advice.
Yours sincerely

Thank you b789, I have submitted the defence today.
Just wondering how to deal with mediation phone calls. Is there anything I need to be prepared for . TIA

Thank you so much for b789 for the detailed draft.
Just wondering what happens next once this is submitted. Do I need to appear in the court , etc which I'm a bit apprehensive about.  Apologies as I have never dealt with such things before, so completely unsure.
Also should I send this draft straight away or should it be sent on a certain date ?
Thanks in advance

Hi All,

Here it is the Court claim form (attached)
Although the date on the letter states 19th Nov, I only recieved it yesterday(22nd) , I don't know if that makes any difference.
I would appreciate any advice on the next steps . What are my options and chances going forward & how such cases have panned out lately.
Many thanks.

Thank you B789 for your reply. Apologies I forgot to add the NTK & parking sign pic, which I have now attached. So should I edit the message to remove the first three points and include point 4& 5 & send it ?

Hi,
Please see the reply below from Moorside legal. I recieved the email on the 18th and they state I have 7 days to respond. Any advice much appreciated.

noreply@moorsidelegal.co.uk
   
AttachmentsAug 18, 2025, 3:58 PM (3 days ago)
   
to me

We write in relation to the above matter.

Please see attached as requested.
Our client has instructed us to collect the outstanding balance of £170.00 in relation to an unpaid Parking Charge Notice (PCN).
 
The Terms and Conditions on which UKCPS Ltd's services are provided are clearly displayed throughout the private land. Please be advised that there are several signs within this location displaying the terms and conditions,  As you breached the terms and conditions of the car park, this PCN was correctly issued. Considering the evidence, we are satisfied that the PCN has been issued in line with industry standards and is compliant with the International Parking Community’s (IPC) code of practice. The signage of the car park also complies with the International Parking Community’s Code of Practice.
 
By entering and parking the vehicle on our client's private land, you agreed to enter into a contract with our client and to be bound by the terms and conditions of that contract. The terms and conditions were clearly displayed at the entrance and in prominent places within the car park. Due to your failure to comply with the terms and conditions, our client has issued the PCN.
 
It is unclear why you would need to inspect any agreement between our client and the landowner as you are not party to that agreement, not could it aid your dispute or any potential defence.
 
The additional charge which has been levied on your Parking Charge of £70 is the amount set out in both the British Parking Association and International Parking Community Codes of Practice as the amount which may be added to a Parking Charge when a Parking Charge remains unpaid and when further recovery is required. Our Client is a member of the International Parking Community which is a government approved Accredited Trade Association (ATA) for Private Parking. Our Client adheres to the ATA’s Code of Practice. The £70 does not represent the cost of recovery but is a reasonable amount in relation to the Parking Charge amount, in order to encourage early payment of the Parking Charge without the need for debt recovery. It is a fair amount set by our Client’s government-approved Accredited Trade Association Code of Practice. There are however also costs incurred by our client in relation to debt recovery services.
 

 
Please note that we will not be addressing any further correspondence related to disputes of the same nature, as we have already provided you with a response. However, should you wish to raise a new dispute, we will investigate the matter further and respond accordingly.

 

We ask that you make the full payment of £170.00 within 7 days of receipt of this email.

 

 

You can make payment in the following ways: 

    Contact us on 0330 822 9950 (our opening times are Monday- Friday 9:00- 17:00);
    portal.moorsidelegal.co.uk - Login to our portal
    https://pay.moorside.legal - Quick Pay

 

 

If you fail to respond or make payment, we may be instructed by our client to issue legal proceedings against you. This will incur further costs and fees that will be added to the outstanding balance. You may wish to seek independent legal advice.