The driver visited the cinema on 3rd May and parked at an NCP car park that offers 4 hours of discounted parking when a code is entered into the NCP app. The driver already had the app and the correct code (which had been used successfully before), but is unsure whether they pressed the 'Park Now' button on this occasion. It may have been an honest mistake or a technical glitch. The app is supposed to automatically take payment from the credit card linked to the account, but no payment was taken this time.
The driver was unaware of this until I, the registered keeper of the vehicle, received a Parking Charge Notice (PCN). The notice was dated 16th May — 13 days after the incident — and it arrived on 21st May, which is 18 days after the parking event.
The driver feels a moral responsibility, as they should have checked the app to ensure the payment was processed. However, from what I’ve read on a forum, NCP may not have grounds to pursue this charge because the notice was posted too late.
Can I follow the advice given in the following thread and submit my appeal using the wording suggested there?
https://www.ftla.uk/private-parking-tickets/ncp-parking-charge-to-keeper-parked-without-payment-church-st-kings-lynn/msg72742/#msg72742https://ibb.co/9HNkJXwqhttps://ibb.co/hRt7gf2z
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