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Private parking tickets / Re: Smart Parking – Insufficient Payment – Sports Club, Stratford Upon Avon
« on: October 20, 2025, 01:21:39 pm »
Yes it was Smart's appeal team
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Private parking tickets / Re: Smart Parking – Insufficient Payment – Sports Club, Stratford Upon Avon
« on: October 20, 2025, 01:03:36 pm »
Just wanted to say a big thank you to b789 and jfollows. I submitted my appeal exactly as advised, and today I received a note saying the PCN has been cancelled! Great news, and thank you once again!
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Private parking tickets / Re: Smart Parking – Insufficient Payment – Sports Club, Stratford Upon Avon
« on: June 18, 2025, 10:40:51 am »
Thanks for the advice. The plan now would be to follow b789's advice and file the initial appeal with Smart Parking. (recognising the change of wording from POPLA to IAS)
Both b789 and jfollows have mentioned / implied that IAS is likely to reject the appeal (vs POPLA which would have upheld the appeal). My question therefore is, is this now an uphill battle now following Smart Parking's change to IAS? Or is the confidence in the appeals process with help from this forum still high, and so the juice is worth the squeeze.
Thank you
Both b789 and jfollows have mentioned / implied that IAS is likely to reject the appeal (vs POPLA which would have upheld the appeal). My question therefore is, is this now an uphill battle now following Smart Parking's change to IAS? Or is the confidence in the appeals process with help from this forum still high, and so the juice is worth the squeeze.
Thank you
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Private parking tickets / Re: Smart Parking – Insufficient Payment – Sports Club, Stratford Upon Avon
« on: June 16, 2025, 05:51:57 pm »
Hi everyone. Thank you for your replies.
As the Hirer, the Notice to Hire has now been received. The date of the offence was 20th April 2025 and the date when the letter arrived was today, the 16th of June 2025. The letter was dated 9th June 2025. So it would have been 50 days (based on the date of the letter) or 57 days (based on the date the letter was received).
Does this have any relevance?
or
Does the advice posted by b789 still apply?
Many thanks!
As the Hirer, the Notice to Hire has now been received. The date of the offence was 20th April 2025 and the date when the letter arrived was today, the 16th of June 2025. The letter was dated 9th June 2025. So it would have been 50 days (based on the date of the letter) or 57 days (based on the date the letter was received).
Does this have any relevance?
or
Does the advice posted by b789 still apply?
Many thanks!
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Private parking tickets / Smart Parking – Insufficient Payment – Sports Club, Stratford Upon Avon
« on: May 28, 2025, 06:11:48 pm »
Hi everyone.
I have received notification from my car leasing company that they have been notified of a parking offence by Smart Parking. I have been given a reference number to enter into Smart Parking's website, which shows that I paid for an insufficient time. I entered into the car park at 2.10pm and I left the car park at 4.57pm on 20th April 2025. I paid by Ringo but my payment was for 2 hours from 3.14pm to 5.14pm. The reason for paying an hour later than I parked was due to lack of signal at the time, and by the time I finally got signal, I had lost the code, so had to walk back to the car park, take a photo of the code, then walk back to the signal location and enter it all in, and at the same time I had a child who was being sick due to having travel sickness and was having to make him comfortable etc.
So essentially I paid for 2 hours but I was in the car park for 2.5 hours in total, and I paid an hour after I parked because of phone signal issues.
The date of the offence was 20th April, but the email I had from my leasing company was dated 24th May. This is a 34 days, assuming my leasing company received the letter on the day they wrote to me. The leasing company has written back to Smart Parking informing them of my details, and thereby transferring the liability over to me. I have not yet received any letters from Smart Parking, although It is still early and Im expecting the letter to come through imminently.
Ultimately, I find it so predatory that for over-parking by 37 minutes has landed me a £100 fine.
In my circumstances, am I able to appeal to Smart Parking's conscience, and show that I did make efforts to pay but I just got caught out due to the circumstances I mentioned above? Or is it better for me to appeal on another angle, e.g the time period between the date of the offence and the information to my car leasing company being 34 days?
Many thanks in advance for any assistance or advice.
I have received notification from my car leasing company that they have been notified of a parking offence by Smart Parking. I have been given a reference number to enter into Smart Parking's website, which shows that I paid for an insufficient time. I entered into the car park at 2.10pm and I left the car park at 4.57pm on 20th April 2025. I paid by Ringo but my payment was for 2 hours from 3.14pm to 5.14pm. The reason for paying an hour later than I parked was due to lack of signal at the time, and by the time I finally got signal, I had lost the code, so had to walk back to the car park, take a photo of the code, then walk back to the signal location and enter it all in, and at the same time I had a child who was being sick due to having travel sickness and was having to make him comfortable etc.
So essentially I paid for 2 hours but I was in the car park for 2.5 hours in total, and I paid an hour after I parked because of phone signal issues.
The date of the offence was 20th April, but the email I had from my leasing company was dated 24th May. This is a 34 days, assuming my leasing company received the letter on the day they wrote to me. The leasing company has written back to Smart Parking informing them of my details, and thereby transferring the liability over to me. I have not yet received any letters from Smart Parking, although It is still early and Im expecting the letter to come through imminently.
Ultimately, I find it so predatory that for over-parking by 37 minutes has landed me a £100 fine.
In my circumstances, am I able to appeal to Smart Parking's conscience, and show that I did make efforts to pay but I just got caught out due to the circumstances I mentioned above? Or is it better for me to appeal on another angle, e.g the time period between the date of the offence and the information to my car leasing company being 34 days?
Many thanks in advance for any assistance or advice.
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