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Private parking tickets / Re: Smart parking - parking charge for overstaying
« on: May 23, 2025, 09:14:23 pm »
The appeal was sent yesterday, before I discovered this site unfortunately.
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Private parking tickets / Re: Smart parking - parking charge for overstaying
« on: May 23, 2025, 09:09:54 pm »What a total waste of a "golden ticket" because you rushed in with a totally useless appeal. I don't know why we bother sometimes!!
There was no reason to go and blab the drives identity with "I did this and that" instead of "the driver did this and that". A classic example of 'where fools rush in...".
You haven't followed the advice so you may as well just pay the mugs discount rate when you didn't have to pay a penny.
Appriciate your help. My partner sent it, I literally have no idea as never had to deal with this before. Live and learn eh. I will be avoiding private car parks in future.
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Private parking tickets / Re: Smart parking - parking charge for overstaying
« on: May 23, 2025, 08:50:01 pm »
Appeal message sent
I paid for 2 hours parking on 05/05/25 in haven banks retail park. I have been issued a parking fine for overstaying by 19 minutes. May I just point out that this supposed overstay has been clocked from the time I entered the car park and NOT from the time I paid for a parking ticket. Am I not within my rights to take my time to find a suitable parking space, take time to safely park my car without the worry of being timed in the process?
I also had my 2 children with me who are still in childs car seats that take time to get them in and out off before I can even think about getting to the ticket machine to buy a ticket. I then have to return to the car to remove the childrens bikes from the boot so they can go for a bike ride along the river. Then upon returning to the car WITHIN my 2 hour parking time, my children decide they need to use the potty before leaving. Once thats sorted, I then have to strap them both into their seats, put their bikes in the boot, get myself strapped into the car, start the car and safely leave.
Smart parking state that they allow a 10 minute grace period from the end of the parking charge expiry to the point of leaving the car park. Should this 10 minute grace period not apply upon entry to the car park aswell? Common sense and decency suggest it should. Therefore, I was within my 10 minute grace period either side of my PAID 2 hour parking. I would therefore ask that this parking fine be discarded as unfairly issued, especially considering it has been A.I. generated by a computer that has no concept of living in the real world. Thank you.
I paid for 2 hours parking on 05/05/25 in haven banks retail park. I have been issued a parking fine for overstaying by 19 minutes. May I just point out that this supposed overstay has been clocked from the time I entered the car park and NOT from the time I paid for a parking ticket. Am I not within my rights to take my time to find a suitable parking space, take time to safely park my car without the worry of being timed in the process?
I also had my 2 children with me who are still in childs car seats that take time to get them in and out off before I can even think about getting to the ticket machine to buy a ticket. I then have to return to the car to remove the childrens bikes from the boot so they can go for a bike ride along the river. Then upon returning to the car WITHIN my 2 hour parking time, my children decide they need to use the potty before leaving. Once thats sorted, I then have to strap them both into their seats, put their bikes in the boot, get myself strapped into the car, start the car and safely leave.
Smart parking state that they allow a 10 minute grace period from the end of the parking charge expiry to the point of leaving the car park. Should this 10 minute grace period not apply upon entry to the car park aswell? Common sense and decency suggest it should. Therefore, I was within my 10 minute grace period either side of my PAID 2 hour parking. I would therefore ask that this parking fine be discarded as unfairly issued, especially considering it has been A.I. generated by a computer that has no concept of living in the real world. Thank you.
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Private parking tickets / Re: Smart parking - parking charge for overstaying
« on: May 23, 2025, 08:33:09 pm »
Attached parking notice
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Private parking tickets / Smart parking - parking charge for overstaying
« on: May 23, 2025, 02:41:33 pm »
My first dealing with these scammers..
Recieved a a parking charge through the post showing 2 photos, one going in at 11.41 and another leaving at 14.00. I paid for 2 hours parking (no longer have the ticket to prove this). I had my 2 young kids with me and it takes time to get them out the car, get a ticket, go back to car and sort them out etc.
They clocked me going into the car park before I even bought the ticket, so started the arrival time before the ticket time.
Getting back to the car within the 2 hours I paid for, kids needed to use the potty and getting them sorted again takes time.
Basically they're saying I have overstayed by 19 minutes when in fact its more like 10 minutes taking into account they clocked me arriving before I was able to get a ticket from the machine.
Please advise where I stand with this? I have appealled but would like to know if I should refuse to pay/ignore contact or just pay up and forget about it?
How do these private parking companies get away with it!
Recieved a a parking charge through the post showing 2 photos, one going in at 11.41 and another leaving at 14.00. I paid for 2 hours parking (no longer have the ticket to prove this). I had my 2 young kids with me and it takes time to get them out the car, get a ticket, go back to car and sort them out etc.
They clocked me going into the car park before I even bought the ticket, so started the arrival time before the ticket time.
Getting back to the car within the 2 hours I paid for, kids needed to use the potty and getting them sorted again takes time.
Basically they're saying I have overstayed by 19 minutes when in fact its more like 10 minutes taking into account they clocked me arriving before I was able to get a ticket from the machine.
Please advise where I stand with this? I have appealled but would like to know if I should refuse to pay/ignore contact or just pay up and forget about it?
How do these private parking companies get away with it!
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