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Messages - BadFridays

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Private parking tickets / Re: Horizon Parking – Exceeded Maximum Stay Period (despite validating parking) – Vanguard Shopping Centre York
« on: May 23, 2025, 12:43:59 pm »
I have been forwarded the full email outlining the declined claim there is an option to further appeal. Should I try again with the same validation ticket plus an image of the receipt for our cinema tickets? I'm not really sure what to do as we have not broken any of the rules of the car park.

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Private parking tickets / Re: Horizon Parking – Exceeded Maximum Stay Period – Vanguard Shopping Centre York
« on: May 23, 2025, 11:31:24 am »
Quote from: DWMB2 on May 23, 2025, 11:16:55 am
That notice was issued too late to be able to recover the charge from the Registered Keeper, if Horizon do not know who was driving. What exactly was submitted as an appeal, and in what capacity?

Hi thanks for such a quick response. The appeal sent by the registered keeper included the image of the validation ticket attached in the original post and their explanation that the driver had gotten the ticket from Cineworld staff and validated it at the machine outside of the Cineworld venue. It is possible that during this explanation the registered keeper identified the driver, but I am not certain as they can't remember the exact verbiage - the appeal was done via Horizon's online portal. If the notice was issued too late how would I go about arguing this?

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Private parking tickets / Horizon Parking – Validated Match Day Parking, still sent PCN – Vanguard Shopping Centre, York
« on: May 23, 2025, 11:13:20 am »
I am the partner of the registered keeper of the vehicle.

  • Upon entering the car park on the 21st April 2025 at 10:27:35 (a match day) the driver found a space, parked up, and went to the cinema.
  • At around 12:58 the driver received a validation ticket from Cineworld and redeemed it.
  • At 13:05:34 the driver left the premises in the vehicle. This puts the stay at 2 hours and 38 minutes.
  • On 10th May, the registered keeper received a PCN through the post. The parking charge issue date was the 6th May. The registered keeper appealed on the 10th May upon receiving the PCN.
  • On the 23rd May the appeal was rejected.

I do not have images of the parking signs, but the website lists the same rules seen on-site: https://www.vangardeshopping.co.uk/parking/


Any advice on next steps would be greatly appreciated, or if any further information is required please let me know and I will try to provide as best as I can. I have attached the images below, they are previewing absolutely massive for which I apologise.
Link to all images on Imgur: https://imgur.com/a/YVqtXQz





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