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Private parking tickets / Re: Parking charge at Ashford retail park “overstay” by Groupnexus
« on: June 04, 2025, 08:30:24 pm »
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Private parking tickets / Re: Parking charge at Ashford retail park “overstay” by Groupnexus
« on: June 04, 2025, 07:25:05 pm »
Apologies! Have made the reply public. Thank you.
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Private parking tickets / Re: Parking charge at Ashford retail park “overstay” by Groupnexus
« on: June 04, 2025, 11:05:05 am »
I will send the above to dvla. Thank you.
I have received the following reply requesting driver details. They have not responded in regards to the two visits and possible no return query - no mention on signs in car park seen.
Could I ask for some advice on how to proceed please?
https://drive.google.com/file/d/1s2CJK4IsW0ujpGQRhzMwdHDWfNnjQALJ/view?usp=drivesdk
I have received the following reply requesting driver details. They have not responded in regards to the two visits and possible no return query - no mention on signs in car park seen.
Could I ask for some advice on how to proceed please?
https://drive.google.com/file/d/1s2CJK4IsW0ujpGQRhzMwdHDWfNnjQALJ/view?usp=drivesdk
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Private parking tickets / Re: Parking charge at Ashford retail park “overstay” by Groupnexus
« on: May 16, 2025, 06:55:50 am »
Thank you for your reply.
I have visited the car park and called the company.
Here is a picture of the parking sign:
https://drive.google.com/file/d/1PNbG97CFTSjgtGhoubenomaGz-xXLEBs/view?usp=drivesdk
I spoke to a store staff member and they advised to email. They said they may be a rule of no return within a certain time, too.
Sadly no email had been available on the letter so I called selecting the queries option. An answerphone message advised to email queries. They’ve received the email and say they will return reply within 35 days - which will likely pass the 22nd of May:
https://drive.google.com/file/d/1HqcP9A6tm4yxhZPQqPrOPZ-sNK1Pux92/view?usp=drivesdk
https://drive.google.com/file/d/1TUaOI16iCoT-7MsAyt85cnR4SfyQDPDr/view?usp=drivesdk
https://drive.google.com/file/d/1NicoHcaKjQvuk8QaNDSHzydczcXkccJ9/view?usp=drivesdk
Am I right to assume here this will be treated as an appeal now or do I appeal via the site in order to clarify the rules of no return within a certain time period? Any help will be so appreciated. Thank you in advance.
I have visited the car park and called the company.
Here is a picture of the parking sign:
https://drive.google.com/file/d/1PNbG97CFTSjgtGhoubenomaGz-xXLEBs/view?usp=drivesdk
I spoke to a store staff member and they advised to email. They said they may be a rule of no return within a certain time, too.
Sadly no email had been available on the letter so I called selecting the queries option. An answerphone message advised to email queries. They’ve received the email and say they will return reply within 35 days - which will likely pass the 22nd of May:
https://drive.google.com/file/d/1HqcP9A6tm4yxhZPQqPrOPZ-sNK1Pux92/view?usp=drivesdk
https://drive.google.com/file/d/1TUaOI16iCoT-7MsAyt85cnR4SfyQDPDr/view?usp=drivesdk
https://drive.google.com/file/d/1NicoHcaKjQvuk8QaNDSHzydczcXkccJ9/view?usp=drivesdk
Am I right to assume here this will be treated as an appeal now or do I appeal via the site in order to clarify the rules of no return within a certain time period? Any help will be so appreciated. Thank you in advance.
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Private parking tickets / Parking charge at Ashford retail park “overstay” by Groupnexus
« on: May 14, 2025, 10:13:18 pm »
Hello,
Have not so far been able to find an example post of how to approach this parking charge when the driver exited at 10:45 for coffee at nearby farm shop and returned at around 12:00. Evidence available: receipt for boots shop at 10:30ish, Screen shot of coffee paid for that day at farm shop and receipt for shop at another shop in the retail park at 12:30ish.
PCN for £100 (£60 if paid by 22 May) from CP PLUS LTD T/A Group Nexus. The company states on letter they are a member of BPA.
https://drive.google.com/file/d/1BDeA-U5EDf5DkoxmmdF-AdevgEzDgGE6/view?usp=drivesdk
The letter shows overstaying as reason at Ashford retail park on 30th Apr 2025. Arrival time on the photo shows 9:19 AM, Departed 12:37 PM, duration 3HRS 17MINS.
Could some advice be offered on whether an appeal will be accepted for a genuine shopper who is completely aware of the three hour maximum but not aware that revisiting is possibly not allowed? Nothing in the letter to that effect and can check signs soon. There are a few pictures of the sign here:
https://www.kentonline.co.uk/ashford/news/couples-100-fine-for-27-minute-stop-after-falling-unwell-287072/
Any pointers will be so appreciated. Many thanks in advance.
Have not so far been able to find an example post of how to approach this parking charge when the driver exited at 10:45 for coffee at nearby farm shop and returned at around 12:00. Evidence available: receipt for boots shop at 10:30ish, Screen shot of coffee paid for that day at farm shop and receipt for shop at another shop in the retail park at 12:30ish.
PCN for £100 (£60 if paid by 22 May) from CP PLUS LTD T/A Group Nexus. The company states on letter they are a member of BPA.
https://drive.google.com/file/d/1BDeA-U5EDf5DkoxmmdF-AdevgEzDgGE6/view?usp=drivesdk
The letter shows overstaying as reason at Ashford retail park on 30th Apr 2025. Arrival time on the photo shows 9:19 AM, Departed 12:37 PM, duration 3HRS 17MINS.
Could some advice be offered on whether an appeal will be accepted for a genuine shopper who is completely aware of the three hour maximum but not aware that revisiting is possibly not allowed? Nothing in the letter to that effect and can check signs soon. There are a few pictures of the sign here:
https://www.kentonline.co.uk/ashford/news/couples-100-fine-for-27-minute-stop-after-falling-unwell-287072/
Any pointers will be so appreciated. Many thanks in advance.
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