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« on: May 02, 2025, 02:41:03 pm »
I am so upset that I didn't know about this group earlier! I sadly have idetified myself as the driver i.e. the parent taking her children to the hospital. Is it a lost case?
Here is the response from PALS:
"As indicated I went back to our facilities team to ask about your parking charge. They have investigated and have come back to me with the following reply:-
Thank you for your email regarding the parking charge issued when you visited Lincoln hospital and for your explanation of the circumstances.
The parking charge was issued, as you have admitted, for the vehicle being parked out of a bay, which unfortunately and in consequence, has the knock on effect of reducing the number of available spaces for other service users.
The Trust has a limited number of spaces and parking out of a bay is classed as a contravention of the Trust’s parking regulations, details of which are clearly displayed on signage throughout the car parks. Parking Eye are contracted by the Trust to ensure its parking regulations are met.
If a parking charge is issued and the motorist feels it has been issued incorrectly, the opportunity for appeal is with Parking Eye in the first instance. If the charge is upheld, but the motorist has evidence of mitigating circumstances, then a further appeal should be submitted to POPLA, where an independent decision will be made on the evidence provided. As such, the Trust is unable to intervene until your options for appeal have been exhausted.
Please be assured that all parking spaces provided by the Trust, on its private land, are compliant with the British Parking Association’s regulations. However, your comments regarding provision of specific parent and child spaces are welcomed and as such an assessment of dedicated spaces in all its car parks will be conducted.
As they have indicated you will need to appeal to POPLA if you have evidence of mitigating circumstances.
I hope that this information helps and am sorry that we are unable to intervene"