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Messages - helpmeplease

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they have not provided a log in for their portal and i have been unable to make one. should i email them to resolve this and ask they reset the 30 days until i have received the documents.

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looking at this reply i received to my complaint in 2021.The part where it said "For the avoidance of doubt, no further correspondence other payment or an appeal from the driver will be addressed or responded to at this time."  I thought they meant that they would no longer contact me for the issue but i think maybe they made a typo? does this help my case at all? i thik they meant to type "For the avoidance of doubt, no further correspondence other *THAN* payment or an appeal from the driver will be addressed or responded to at this time." "than" being the keyword but given the context that they have decided to seek litigation this is not what they meant. [ Guests cannot view attachments ]

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This is their response. There was no mention of 22:00-0600 embargo on entering the car park on the first sign when entering the car park and I have evidence of that at the time. since then the carpark company has changed due to a lot of complaints at the time that fines were being received. [ Guests cannot view attachments ] [ Guests cannot view attachments ]

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Anyone can be a debt collector. Trace are powerless to "instruct" anyone to take legal action for something they are not a contractual party to. Please stop trying to overthink this.

Even though Moorside are a firm of legal incompetents, until they are instructed by the creditor who is the claimant, they can send as much rubbish as they like threatening whatever they want. Only after the creditor instructs them to send a Letter of Claim (LoC) do they become a firm of incompetent wannabe legals with authority to act for the claimant.

Trace and anyone else for that matter cannot instruct solicitors to ca for them if they do not have a contract with the driver. All they can do is persuade the low-hanging fruit on the gullible tree to pay up out of ignorance and fear.

When you receive an LoC, then come back and show us and we will advise on the next step.

I have now recieved a letter of claim from moorside legal.

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Ignore everything except Letter of Claim (LoC). Come back when you receive one. Until then, Moorside are acting as a debt collector and can be ignored.

I thought trace debt recovery were the debt collectors as they said they would refer the issue to ligation which they have done and now moorside legal are contacting me. Moorside said they have sent me a letter but i cant remember receiving one. should i ask them to resend in case it was a letter of claim?

If i do receive an upto date letter of claim what should i do then?

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You are dealing with an IPC member and no appeal would ever have been successful. Complete waste of time!

Ignore any debt recovery letters. Debt collectors are powerless to do anything except to try and make the low-hanging fruit on the gullible tree pay up out of ignorance and fear. Never, EVER enter into communication with a useless debt collector.

Alliance would have to issue a new Letter of Claim (LoC) if they want to make a claim as the original one is from June 2021.

For now, IGNORE all debt recovery letters. We do not need to know about them and you can use them as emergency toilet paper for all they are worth.

If/when you receive another LoC, come back and we can advise further.

I have now received letters and text messages from "moorside legal" to pay £170  to avoid further action.

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You are dealing with an IPC member and no appeal would ever have been successful. Complete waste of time!

Ignore any debt recovery letters. Debt collectors are powerless to do anything except to try and make the low-hanging fruit on the gullible tree pay up out of ignorance and fear. Never, EVER enter into communication with a useless debt collector.

Alliance would have to issue a new Letter of Claim (LoC) if they want to make a claim as the original one is from June 2021.

For now, IGNORE all debt recovery letters. We do not need to know about them and you can use them as emergency toilet paper for all they are worth.

If/when you receive another LoC, come back and we can advise further.

THANK YOU for your reassurance. However I did contact the debt recovery group to try and appeal in the hopes they would drop it. now that i have contacted theM ... is there anything i should do? or just ignore them from now on? [ Guests cannot view attachments ]

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The driver is accused of parking in a 2 hour no return private alliance managed ANPR car park. The restriction was no parking between the hours of 22:00 and 06:00. The signage at the entrance of the car park did not display this. The driver was not to know this information prior to entering the carpark. The driver remained in the carpark for around 25 minutes to re-inflate the car tire and try to figure out if the car was safe to drive as a warning light appeared and the carpark was the closest and safest place to stop.

I cannot locate the original PCN letter.

I am the registered keeper.The date of the alleged parking infraction was 28/04/2021. PCN was issued on the 06/05/2021. The letter arrived 15/05/2021.

- There is 17 days between the alleged parking issue and the arrival of the letter. 

Following a Money expert template an appeal was made and no points in the appeal were addressed and the respondence mentioned that no further contact would be made. Then an increased parking charge arrived and when I emailed no response was made. I then forwarded a complaint and they said it was an appeal not a complaint so then I replied with a complaint that my appeal had not been considered fully. All attached below.


Fast forward to today and a debt recovery letter has arrived, 4 years later. Posted on the 23/04/2025 and arrived today 29/04/2025.

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