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Private parking tickets / Re: PCN From Group Nexus
« on: April 28, 2025, 03:36:14 pm »
The Gym have come back with the following:
Thanks for contacting The Gym Group.
We are sorry to hear that you have been issued a fine but I'm afraid there is nothing we can do in retracting this as we do not manage the parking at any of our gyms and therefore have no jurisdiction over the decision. The car parking company typically manages it either on their own behalf or on behalf of the leaseholder of the premises/land.
The parking regulations would be highlighted on your member's area, such as the maximum time and in the branch if they require you to input your car registration on each visit.
If you have been issued a parking fine and are not in breach of the parking regulations, you will need to contact the parking company directly to appeal this fine. The parking instructions for your branch are highlighted on the branch page, and also located in the manage parking section of the member's area when you log in.
You will be able to access your gym usage information via the member's area to supply evidence for the appeal. Simply head to the My Gym tab and select My Gym usage. There you will see a graph for the current month which you can change, and at the bottom of the page, you will find a table with a complete view of the specific date and times of your visits.
I have of course pushed back asking for info of CEO, assume there's not really much more to go on at this stage. One thing to note the car linked to the charge is officially no longer mine.
Thanks for contacting The Gym Group.
We are sorry to hear that you have been issued a fine but I'm afraid there is nothing we can do in retracting this as we do not manage the parking at any of our gyms and therefore have no jurisdiction over the decision. The car parking company typically manages it either on their own behalf or on behalf of the leaseholder of the premises/land.
The parking regulations would be highlighted on your member's area, such as the maximum time and in the branch if they require you to input your car registration on each visit.
If you have been issued a parking fine and are not in breach of the parking regulations, you will need to contact the parking company directly to appeal this fine. The parking instructions for your branch are highlighted on the branch page, and also located in the manage parking section of the member's area when you log in.
You will be able to access your gym usage information via the member's area to supply evidence for the appeal. Simply head to the My Gym tab and select My Gym usage. There you will see a graph for the current month which you can change, and at the bottom of the page, you will find a table with a complete view of the specific date and times of your visits.
I have of course pushed back asking for info of CEO, assume there's not really much more to go on at this stage. One thing to note the car linked to the charge is officially no longer mine.