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Messages - athaop

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1
Thanks for the detailed explanation - super helpful.

To confirm:
1. I didn’t appeal last November.
2. The only thing I received alongside the PCN was a copy of the PCN and an admin fee invoice from the hire company (no hire agreement, no statement of liability, etc.)
3. I haven’t responded to the parking company or BW Legal at any point, and I haven’t named the driver.

Sounds like this isn’t POFA-compliant in a hire car context - just want to be sure I stay on the right track in case BW Legal escalates.

Thanks again for the guidance!

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Hi all,

Looking for advice on a Parking Charge Notice (PCN) issued by Cumbria Parking Services.

Situation:

The driver entered the White Moss Lower car park near Ambleside in the Lake District in the late morning on 31 October 2024 and exited in the mid-afternoon, staying for just under 3 hours. According to the PCN, this exceeded the time that was paid for, though the notice doesn’t specify how much was paid or underpaid.

The vehicle was a hire car. I received a copy of the PCN after the parking company contacted the rental firm, who then passed my details on. I was the hirer, and I have not disclosed who the driver was, in line with the forum’s guidance.

I’ve now also received a debt collection letter from BW Legal, dated 21 March 2025, stating that they’ve been instructed regarding a balance of £170 (original charge + £70 “debt recovery” fee). The letter asks for payment or contact by 25 April 2025 and offers a pre-approved repayment plan. It does not appear to be a formal Letter of Claim. I have not responded to this letter, admitted liability, or made any payment.

Relationship to Vehicle:

I was the hirer of the vehicle at the time. I do not have the V5C, as the rental company is the registered keeper.

Documents:

I’ve attached a redacted copy of the PCN showing all dates and times, with personal details, PCN reference number, and registration number removed.

Next Steps:

I’d appreciate advice on:
1. Whether the PCN is POFA-compliant in the context of a hire vehicle
2. Whether I need to respond to the BW Legal letter at this stage
3. What my next move should be

Thanks in advance for your help!

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