Free Traffic Legal Advice

Got a step 2 reply, the DVLA just wiping their hands;
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But they did apologise for the delay 

Hello,

I received a reply from the DVLA, doesn't sound of any use; 

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Interesting that they have a different timestamp for their latest letter. I think it is time to set the DVLA on to them.

Here’s how to make a DVLA complaint:

• Go to: https://contact.dvla.gov.uk/complaints
• Select: “Making a complaint or compliment about the Vehicles service you have received”
• Enter your personal details, contact details, and vehicle details
• Use the text box to summarise your complaint or insert a covering note
• You will then be able to upload a file (up to 19.5 MB) — this can be your full complaint or supporting evidence
That’s it.

...

I've done that and Thank you for your detailled instructions.

Yesterday I received a letter from 'Debt Recovery Plus' dated 13/05/2025 stating I need to pay by 27/05/2025;

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Please what do I need to do with/reply to this? The 27th is just 5 days away now.

Thank you.

OP, let's clear up some issues pl:

Is the Notice to Keeper addressed to you by name;
** The 'Penalty charge notice' is addressed to me at my home next to the 'loading/unloading bay' in the photo which the driver parked in.

It refers to 'your vehicle', not one belonging to a third party, the 'driver'. Pl explain;
** What do you mean by third party?
Yes, I am the registered keeper/owner and I let the driver use it as they help me with various things.

Was the car displaying a permit?
** No it doesn't have a permit as it isn't parked on the estate.

...Also, gather evidence:

• Take a photo of any “30 minutes free parking” sign to show UKCPM’s own signage contradicts their claim;
• Speak to the caretaker, as planned, to confirm the history and intended use of the drop-off bays.

You have every right to challenge this. Your lease comes first, and neither UKCPM nor Hyde can rewrite it without following proper legal procedures.

Thank you, that's reassured me.

Previously there was a company called Wing doing parking on the estate and I think they went back to when clamping was still allowed.

I will ask some other residents I know what their leases say and if there have been any amendments as they are on top of all things landlord.

I will gather evidence & speak to the caretaker and report back.

Thanks you 

No contract was formed as the Notice to Keeper (NtK) does not state a period of parking which also means that the Keeper cannot be liable for the charge as long as the drivers identity is revealed, inadvertently or otherwise.

Additionally, you have shown the sign that states that 30 minutes is allowed for loading and unloading. That contradicts anything in the contractual signs.

As the driver was visiting/loading/unloading you, the tenant/leaseholder, what does your lease/tenancy agreement say about parking and displaying permits? What it doesn't say about parking is equally important.

This can be fought all the way to court if necessary. However, I suggest you approach "Hyde" who I presume are something to do with the landlord or management company, as it is likely they are the party who have contracted CPM and can get the PCN cancelled. That is known as Plan A.

Any appeals are going to be unsuccessful which is why, if Plan A does not work, it will end up as a court claim.

Thank you for your reply and reassurance.

On the estate there are a couple of those 'drop off' bays and I think any nearby noticeboards have that 30 minute parking sign.

All my tenancy agreement says about parking is not to park 'indiscriminately' so as to cause a nuisance, cause obstruction, use the estate roads for repairs or park un-taxed/roadworthy vehicles;


Hyde Housing is the landowner/landlord and apparently they contracted UKCPM for free, to manage the estate parking and they keep parking permit revenues in return for a 'donation' to Hyde who operate as a not-for-profit outfit (hardly true).
Only problem with approaching Hyde is that they specialise in incompetence and I know the sequence will be something like; what sign allowing 30 mins parking? - send them the picture - response we're not aware of that - after weeks of chasing them they'll just either say; that doesn't exist, whoever arranged/agreed that has left or it's been changed and should have been removed.
I will approach the caretaker who has been here for years and ask about it - fingers crossed for Plan A.

While I feel this very wrong the thought of court makes me anxious as I'm not in the best in healthy/mobile. Would it be the keeper/driver or both that would need to go to the court case?

Thanks