Free Traffic Legal Advice

Never used this car park or this payment system before, paid the amount shown on the screen. Receipt printed and kept.


PCN was appealed as soon as it was received on their online system, on the assumption the charge was for lack of payment. The letter didn’t actually specify what the reason was, it says on the back ‘either not purchasing the appropriate parking time or by remaining at the car park longer than permitted’. Appeal was declined, stating insufficient payment was made, now going through POPLA. Parkingeye/CPP have submitted their evidence to POPLA (copies of the PCN notices, a list of other vehicles and their payments, a couple of pages of legal quotations, examples of their signage and charges) and there are 4 days left to respond. No idea what to respond with, or whether there is even  any value in responding.


Didn’t know this forum was a thing otherwise would have asked here before going ahead with the initial appeal. Realise now this was probably a bad move, but never had to do this before.


The amount paid was made in good faith thinking the machine had calculated the correct charge. Most other car parks in the city centre operate a reduced charge system for big events at the Arena. Sorry about the format, I don’t know how to add paragraph breaks. Documents here