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« on: March 27, 2025, 03:55:26 pm »
I have received a letter from DCBL for multiple parking tickets from DCBL to recover debt for private parking tickets received. Due to the fact that I do not remember parking in this location I have not responded to these. Also when i looked up the location, the parking area is not marked with any marking to clarify the space covered under the parking restriction (its an open space).
Not replying to the letters, the case has been passed on to DCBL trying to recover the debt. I have sent the following email to them to get some time on my hands;
Dear Sir/Madam,
I am writing in response to your letter dated 20th March 2025 regarding the parking charge related to ******** issued for my vehicle, registration number *****
I previously appealed this parking charge with the issuing company, OB Services, on the 18th of September and 22nd of December, but I have not received any response or acknowledgment from them regarding my appeal. Given that no response was received, I dispute the validity of this debt and the demand for payment.
I request the following:
Proof of Debt; Please provide me with documentation showing that the initial company has transferred the debt to DCBL and that they have authorized DCBL to collect this debt on their behalf.
Proof of parking charge: Please provide evidence that I was correctly issued this parking charge, including a copy of the ticket, photographs of the alleged violation, and details of the parking terms and conditions that were in place at the time.
Details of appeal handling: Kindly confirm why my previous appeal to the initial company was not responded to, and provide details of any action the initial company has taken regarding my appeal.
Until I receive the requested documentation, I request that all collection efforts cease immediately, as I am not obligated to pay the alleged debt without proper proof. I also expect all further communication regarding this matter to be conducted in writing.
If you are unable to provide satisfactory evidence of this debt or a valid agreement for collection, I will have no choice but to consider reporting this matter to the Financial Ombudsman and/or Citizens Advice for further assistance.
Please respond to my request within 14 days. If you do not respond within this period, I will assume that no further action will be taken, and I will consider this matter closed.
Thank you for your attention to this matter. I look forward to your prompt reply.
Yours sincerely,
I would like to know what to do in this situation. Should I pay them off because they're not willing to let me appeal this anymore.