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Me again - sorry!

I sent an email as suggested by your helpful replies. I didn't receive any acknowledgement or response, however this week in the post I have received a "notice of intention to instruct solicitors" from TNT collections. It mentions the details of the PCN again and then has the following https://imgur.com/a/ClxoHVI. I have also received a similar text from TNT (as when I first appealed I left my phone number). I think I have done my part in terms of contacting the parking company - do I need to contact TNT as well?

Thanks

I called the local store (https://stores.sainsburys.co.uk/0019/locksbottom) - there were a few options but was eventually to get through who I believe is a store manager. I explained my situation, they took down my PCN number and plate and they were able to cancel it. I did not get any emails to confirm this but I trust/hope it has been resolved. I certainly won't be chasing them

Dear all,
This is my first time posting so apologies if any mistakes.

I am an employee of the Princess Royal University Hospital, in Farborough. I pay for staff permit for a car park that is managed by Euro Car Parks. Adjacent to the hospital there is a large Sainsbury where I have been told we are allowed to park as an overspill if the main car park is full. Note that the Sainsbury car park is also managed by Euro Car Parks.

Back in January I found myself precisely in that situation and received the following PCN

"Breach of Terms and Conditions:
The vehicle was parked in a designated permit area without an authorised permit"

I sent an appeal explaining that I do pay for a permit in the hospital car park and was under the impression that I was allowed to park there. I received the following rejection

"Having carefully considered the evidence provided by you we have decided to reject your appeal for the following reasons:
•   Please find photographic evidence attached.
•   It is clearly stated on the signage that this is a permit holder’s area.
•   There was no valid permit displayed in your vehicle, therefore the notice was issued correctly
and remains payable.
•   Please be advised that you have parked in an area designated for the Sainsbury’s permit holder. "

In discussing this with colleagues, it later emerged that there is a “white” designated area and a “yellow” designated area and we are only allowed to park in the white. The signage does not specify that that is the case


I have attached a couple of pictures for context - showing some white and yellow signs.
My question is whether it is worth appealing to POPLA on the basis that the signage is unclear and I did believe that I was well within my right within the yellow zone as I do in fact have a permit?

Many thanks
Best,
Msp


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