Show Posts

This section allows you to view all posts made by this member. Note that you can only see posts made in areas you currently have access to.

Messages - Combo44

Pages: [1]
1
Cheers for your advice.

I called PALS this morning and following an eternity on hold I was told to email my appeal over to them so they 'could pass it to the car park company'...

Literally wasn't given any scope to appeal it with them there and then on the phone. Didn't feel too promising.

So I sent across my email appeal referring simply to 'the driver' and myself as the keeper. Appealed to their better nature and just gave the facts, didn't ask any questions re. profit etc.

She said it might take a month for me to hear back with a decision! This would take me over the 28 days of payment that LPS have said I have to pay the ticket ???

Presumably if they come back and reject my request to cancel the ticket I'll need to up the ante and contact LPS/Smart Parking directly..?

2
Thanks a lot for your reply, much appreciated.

Is there a specific angle or things to say when appealing to PALS to have it cancelled?

The main reason the charge feels unfair is it wasn't the keeper driving, it wasn't clear the parking space wasn't suitable for non-staff members, and the parking machines still allowed payment to be made for the parking (even though it wasn't a valid space to be parked in!)

3
Hello all,

Hoping for some help please:

Upon attending Warwick Hospital on the 27th January, the driver found a car park space and attended A&E. It was an extremely stressful day as they were suffering from serious heart problems. When they had been seen to and treated, they left the hospital, paying for their parking on the parking machine as they exited.

Last week, I, the registered keeper, received a PCN through the post stating the driver had parked in a staff car parking bay. I'm sure some signage exists that states this, but it wasn't clear and the driver was completely unaware this was the case.

The PCN has been issued by LPS (Local Parking Security), now part of Smart Parking.

I've attached photos of the front and rear of the ticket.

Can I please have some advice on how to successfully contest this?

Many thanks for your help

[ Guests cannot view attachments ]

Pages: [1]