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Messages - Formidablelady

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If there are problems with the signs (highly likely) you or your daughter need to get some contemporaneous photos of the signs, or lack of them at the entrance and the terms signs within the car park. When you get those, show them here also.

There are several other threads on the forum involving BaySentry and CitiPark which may help you to understand the process and how appeals should be structured etc. Just do a search for CitiPark or BaySentry.

Just had a quick look some very interesting information. We will be in Manchesterthis weekend and will take pictures of the signs.

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Here is the appeal. It went through a portal so only have the final draft before she sent it

I am writing to formally appeal PCN number A195722, issued on 27/04/2025 in relation to my vehicle.I would like to sincerely apologise, as I now understand that I inadvertently selected the incorrect location when paying for my parking session. Instead of selecting Dale Street, where my vehicle was parked, I mistakenly selected Ducie Street, which is located nearby. This was an honest mistake on my part and certainly not an attempt to avoid payment.I have attached a copy of my payment receipt for your reference, which confirms that a valid payment was made covering the appropriate time period.While I recognise that the responsibility to enter accurate parking details lies with me, I hope you will consider the following in support of my appeal:•A valid payment was made for a nearby location.•This was a genuine first-time error.•No financial loss was incurred as a result.Given the circumstances, I would be very grateful if you would consider cancelling the PCN as a gesture of goodwill.Yours sincerely,Katie-Jo Smith

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Will add her appeal letter soon as I can’t get hold of her now.

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Sorry technophobe. They say the name is on the signs but she said it’s not at the front where you go in and there wasn’t one near where she parked. She is not the only one to be caught.

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Oh dear

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Oops I forgot. I have been on here before sorry.

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My daughter parked in an unfamiliar car park in Manchester City centre on 27th April. She paid £10 via the CitiPark app and got a receipt. A few weeks later she got a parking charge of £60 in the post. She appealed to CitiPark who rejected her. Although they acknowledged that she paid the parking for the opposite car park. The thing that’s caused the confusion is the CitiPark app. When you go to pay it uses GPS to track your location. As Ducie Street and Dale Street car park are next to each other I’m guessing it depends where you park in the car park. She was at the back end quite close to the Ducie Street car park so it came up first. I have looked on google and this has happened to a number of other drivers so they are well aware it’s an issue. A couple had taken it to POPLA and one got overturned and the other was upheld. Not sure what to do. If we appeal to POPLA the fine automatically goes up to £100 if you loose. Any advice appreciated thanks.

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Thank-you again Stamfordman. You have been so helpful, especially the links which are exactly what happened to me. I shall make a note of them just in case 😀

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Yes. I think they issued the wrong contravention so maybe they wouldnt have been able to enforce it. Well at least I know to be more careful. I didn’t read the handbook enough. I thought you only needed it on double yellows apart from loading or unloading.

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Update. :) They cancelled my penalty as it was a "first offence". The reason I got the ticket they said was for "The vehicle was parked in a designated Disabled persons’ parking area without a
valid Disabled Blue Badge / disc/time clock displayed in accordance with the
conditions of use of the Disabled parking scheme.
The disc/time clock displayed for inspection in the vehicle alongside the Disabled
Blue Badge was set to show the time of arrival of the vehicle at the location of the
contravention as approximately 7:00 (see the enclosed photo images). The
vehicle had therefore been parked in excess of the maximum permitted stay of 3
hours clearly indicated by signage". The clock was not mentioned on the penalty notice. Still I’m happy. It’s worth appealing, there is nothing to lose. :)  :)

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Thank-you Stamforman. That sounds good! He did not give me a penalty for overstaying just not displaying a valid badge which I did. And I will wait just in case there is anything else.

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There are 2 signs near the spaces saying 3 hours no return within 1 hour. I should know but I’m not sure if that means you have to set your "clock" which I forgot to do?

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Here is the PCN. Hope you can see it okay.

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Went shopping with my carer on 10th February and parked in a disabled parking spot on Milton street central. Displayed my badge. Just went in Marks & Spencer. Was approximately 20 minutes. Came back to a code 40 penalty charge notice issued at 14:36. We returned at 14.44. Took a time stamped photo clearly showing the valid badge. I did however forget to set the clock which was showing 7pm. The sign says disabled badge holders only 3hrs. No return within 1 hr. I don’t feel that code 40 is correct as the valid badge is clearly displayed so if there is a penalty I feel it should be a code 30 for overstaying although I feel they should have to prove it. The traffic wardens are always patrolling that street so he will have known I wasn’t there on his last "patrol".

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