Show Posts - BlueImp55

Most helpful thank you.  I have no proof that it was the machine.  The first I knew I had been charged the £9 was when the ticket printed out.  I will just have to write the £6 off and not park there again.

I parked at a site in Lincoln on the 17/11/25 and selected the night fee of £3 to park and swiped my card to pay. However, when the ticket printed I had been charged £9 for 24 hours. I phoned their helpline and was advised there was nothing they could do, I just needed to email them as a company.I have now sent 4 emails to the company (no response) and despite speaking to someone in their customer service department who advised someone would phone me back, I am still waiting.Any advice on how to claim the £6 back.  to goto Small Claims Court is £35 which I feel I may have to use.It is the principle as if it was the other way around, I am sure the fee would have risen by now and court papers served. [ Guests cannot view attachments ]