Free Traffic Legal Advice

That is a win. However, please do send the DVLA complaint. WE need to Mae sure that these rogue companies are investigated and that these complaints are logged with the DVLA for future reference.

You will likely receive a Step 1 response to the c complaint which will essentially be a fob-ff by the DVLA. However, let us know and we can advise on bow to escalate it to eh Head of Complaints at the DVLA in a Step to application.

Yup they did, what should I do to step 2

Here’s how to make a DVLA complaint:

[INSERT A SHORT SUMMARY OF THE BREACH(ES), e.g. failure to follow grace periods, misleading notices, refusal to engage with a complaint, pursuing a charge despite having evidence of disability or mitigation, etc.]

Would like to ask which reason(s) would be the best describe please, thanks

NO. However, at some stage, Britannia will provide their evidence to POPLA and you will be given 7 days to respond. If/when they do, host the suitably redacted evidence pack on DropBox or Google Drive and we can provide a suitable rebuttal, which will be to POPLA, not Britannia.

Thanks b789

Use the following to make your POPLA appeal:

Tyvm b789, I'm really appreciate your help
One little question, besides make this appeal to POPLA,
do I have to reply or send anything to Britannia
Thanks

Well if you make a representation now and they reject it the penalty will still be £70, so you might as well give it a go. With Reading we usually manage to come up with something but as we're short on time, you might just have to put in a representation saying that the alleged contravention did not occur and leave it at that. The key thing is to make sure something is submitted before midnight on 2 April, send the representation online and take a timed / dated screenshot of the confirmation page.

Hi cp8759, hope you had a happy holiday last weekend
I did made a representation on 31st March said the alleged contravention did not occur
They've replied and rejected via letter
https://imgur.com/a/ENmOev3
Please advise is there further action could be done or should I just pay the £70 w/in 28 days
Cheers

Here’s how to make a DVLA complaint:

Tyvm b789, love to make the complaint and see how DVLA react

Hiya, I as the registered keeper received a PCN from Britannia Parking dated 10th March 2025 for failed to make a valid payment.

The ANPR captured the vehicle enter the car park at 12:24:43 and leave at 16:31:57,
and I think them capture the face of the driver even they not disclose.

The driver purchased a pay and display ticket on 12:38 for 3 hours ended at 15:38,
with enter the car reg to the machine and made the payment by contactless card.

Please see the link for the PCN, screen cap from Britannia's website and the pay and display ticket
https://imgur.com/a/Hivwvgb

Please see the map for where the location is,
however the car park was just newly refurnished thus the signage can't be found in the map
https://maps.app.goo.gl/7cpBtSN2fD8CsQkS7

Would like to ask would is template suitable for this case, please.

Thanks

I am appealing this Parking Charge Notice as the registered keeper of the vehicle.

Your Notice to Keeper (NtK) fails to comply with all the requirements of Schedule 4 of the Protection of Freedoms Act 2012 (PoFA), meaning you cannot hold me liable for the charge. Partial or even substantial compliance is not sufficient.

It also fails to meet all the mandatory requirements of the BPA/IPC Private Parking Single Code of Practice (PPSCoP). As you are fully aware, compliance with both PoFA and the PPSCoP is a condition of your KADOE contract with the DVLA, and your failure to adhere to these conditions not only renders this charge invalid but will be highlighted in a formal complaint to the DVLA for investigation.

Your NtK fails to meet the following statutory conditions in order to transfer liability to the keeper, including but not limited to:

• PoFA 9(2)(e)(i): Fails to include the mandatory ‘invitation’ wording for the keeper to pay or name the driver.
• PoFA 9(2)(f): Incorrect payment deadline, failing to allow the full 28 days before further enforcement action.
• PoFA 9(2)(h): Fails to clearly identify the creditor to whom the charge is owed.
• PoFA 9(4): Serious doubt over whether the NtK was posted on the date of issue, as it was received significantly later than expected under the presumption of service.

Since PoFA liability is only enforceable if ALL mandatory conditions are met, and your notice fails multiple key requirements, you cannot lawfully hold me liable for this charge.

Your NtK also fails to meet the standards set out in the PPSCoP, including but not limited to:

• Incorrect payment deadline, failing to allow the required 28-day period before enforcement action.
• Misuse of DVLA data by pursuing a charge where PoFA conditions have not been met.
• Failure to comply with the mandatory conditions of PoFA Schedule 4, which means keeper liability cannot be enforced.
• Failure to clearly and properly identify the legal entity acting as the creditor.
• Doubt over whether the NtK was actually posted on the stated issue date, raising concerns about misleading documentation.

As I fully expect this appeal will inevitably be rejected, regardless of its merit, as that is the standard practice of rogue/cowboy private parking operators, I do not intend to expand on these breaches in this initial appeal. However, if Britannia wish to waste their money funding a full POPLA appeal, where you are bound to fail, then be my guest. At that stage, I will expand on each and every failure in full, including why continuing to process the DVLA data when the NtK itself is non-compliant, Britannia is acting unlawfully.

Alternatively, you can do the sensible thing, save us both a complete waste of time and cancel this unenforceable PCN now.

Quote

Should I reach the council or just keep calling again in every 7 days until its in their system.

Keep calling TEC
Check the status and amount due on whatever part of Reading's system you found the screenshot in your opening post and report here straighhtaway any changes.

Cheers John