Free Traffic Legal Advice

It’s identical word for word to the letter from them I posted in post 19, the only difference is the date. This one is dated 31 March. It appears to be just their standard postal generic fob off response to any email. I can post a picture of it when I get home but I’m not sure it adds anything as you have it already above. Last time I did get an email response as well a couple of weeks later which was marginally more individual so we will see if they do the same this time.

An email from Moorside Legal! They have not answered the questions I asked, of course, but does this change anything?

''Our client: National Car Parks Limited

We write further to your recent email.

Our answers to your questions are as follows:

•   The additional charge which has been levied on your Parking Charge of £70 is the amount set out in both the British Parking Association and International Parking Community Codes of Practice as the amount which may be added to a Parking Charge when a Parking Charge remains unpaid and when further recovery is required. Our Client adheres to the ATA’s Code of Practice. The £70 does not represent the cost of recovery but is a reasonable amount in relation to the Parking Charge amount, in order to encourage early payment of the Parking Charge without the need for debt recovery. It is a fair amount set by our Client’s government-approved Accredited Trade Association Code of Practice. There are however also costs incurred by our client in relation to debt recovery services.

•   By entering and parking the vehicle on our client's private land, you agreed to enter into a contract with our client and to be bound by the terms and conditions of that contract. The terms and conditions were clearly displayed at the entrance and in prominent places within the car park. Due to your failure to comply with the terms and conditions, our client has issued the PCN therefore if we are instructed to issue a claim the reason would be for Unpaid parking charges/ breach of contract. ''

What now? Just wait for the claim form, I guess?

https://imgur.com/a/ayShhTb

Well what a surprise.

They haven't answered the questions I asked (not that I expected them to) or indeed given any sort of response at all. So I guess it's just another letter to ignore until a claim form arrives? Is there anything I need to do in the meantime? I assume nothing has recently changed with this company to advise a different approach?

As an aside, it really really irritates me that they say 'We got your recent request for contact, but we aren't able to contact you individually in writing', in an actual written letter, sent to me individually, in writing. Sigh.

EDIT - sorry the link didn't work

I guess enough people probably get scared and pay up that it’s worth a try for the few who challenge it?

Their email auto response says  ‘We aim to respond to all emails within 28 days of receipt in the order in which they are received. We kindly ask that you do not chase a response during that time as it will allow us to respond to your email as quickly as possible.’If a claim has been issued
If a County Court Claim has been issued against you, emailing us will not put the claim on hold. You will need to follow any instructions given to you by the Court to prevent a Judgment being obtained against you. You may wish to seek independent legal or debt advice’.   (Though not from forums, obvs).

 So that already goes beyond the 30 days they’ve given me to respond which kind of adds to the sense of it all being formulaic really. Unless I’m going to pay, they don’t care what I say.

 I suppose I now just have to wait to see what happens.  Any ideas what I can expect?

Right -  letter sent as above. Thanks!

What can I expect now?

https://imgur.com/a/FCmWG39

Here you go, hope that works

Others will advise on the case. Just be aware though there’s a stray identifying pronoun in your post