Show Posts

This section allows you to view all posts made by this member. Note that you can only see posts made in areas you currently have access to.

Messages - Riz101

Pages: [1] 2
1
OK great, thanks for enhancing my knowledge on the subject!

2

Thanks a lot, your response was re-assuring and helpful.

In a bit of a panic I sent an email to the fuel station where the fine was issued and asked them to check the CCTV and request the fine to be cancelled as I was a genuine customer.
They came back with, they do not have the CCTV footage from July and asked me to provide the PCN scan to them, which I did.

Another email arrived yesterday from the store confirming that EURO Carparks have cancelled the PCN.. which is great.

"Morning,

I can confirm Euro car parks have cancelled the ticket.

Regards"

Thank you so much for your help, really appreciate the work you guys are doing. Cheers!

3
Debt collectors are nothing to worry about, and their letters can be ignored. Wait for a Letter of Claim from Euro Car Park's solicitors.

That's reassuring. Thanks!

Would really help if you can guide me please if you can, what to do when I get a letter from their Solicitor.

Many thanks!

4
Hi,

I have received the letter attached: https://imgur.com/a/HY92kHd

Can you please suggest where to go from here, panic!

Thanks for the advice!

5
As with all ECP PCNs, their signs do not fully comply with the BPA CoP and also fail PoFA requirements to "adequately" bring to the attention of the driver, the charge for breaching the terms of parking.

For example, compare the sign you have show us to the one in the Beavis case that they love to harp on about so much:



Also, have a read of what the BPA Code of Practice (CoP) section 19.4 says about signs, especially id they intend to rely on PoFA to hold the keeper liable:

https://www.britishparking.co.uk/write/Documents/AOS/NEW%20Redesigned%20Documents/Version91.2.2024Highlight.pdf

Does the entrance sign to the location conform to Appendix B?

Also, whilst the new Joint CoP does not apply yet to locations where there I existing signage, it can be noted the intention to require signs to fully conform with their requirements is necessary:

https://www.britishparking.co.uk/write/Documents/AOS/NEW%20Redesigned%20Documents/sectorsingleCodeofPractice.pdf

Section 3.1.3(j) is worth having a read of.


Hi, thanks for your very useful comments. Actually there is an entrance sign, I need to check the font requirements according to the guidance you've pointed. But if that complies, can I challenge it solely on the basis of something that you've pointed out where the background of the fine amount is not different and doesn't make it stand out to a person parking there? or is there any other argument that anyone sees? I need to respond this week as another letter was received few weeks ago and my unfortunate busy schedule is not helping my situation either.

Many thanks for your guidance!

6
Does the entrance sign to the location conform to Appendix B?

I looked but couldn't find any particular sign at the entrance, only these 5 signs in the parking.

7
Hi,

It looks there are 5 signs unfortunately, haven't noticed them before, Here is the link to the added photos.

https://imgur.com/a/uFShZ2A

8

Thanks for responding.
I think there is one sign but it is nearby so I will go tomorrow and take pictures.
There is a co-op shop and a post office in a corner inside.

9
Hello everyone,

I received a Parking Charge Notice (PCN) from Euro Car Parks, and I would appreciate some advice on how to proceed.

Situation:

The driver entered the Co-op Georgetown Fuel Station car park in Didcot on 20th July 2024 at 10:57:50 and left at 12:04:24, which resulted in an overstay of the maximum allowed parking time. The driver went to a post office in the CO-OP and has a receipt of payment.
The notice was issued to the registered keeper, on 25th July 2024, stating that the vehicle had overstayed the time limit. The registered keeper became aware of the PCN on 1st Sept 2024. The post was opened late, no other reason.

Notice Details:

Date of Event: 20/07/2024
Date Issued: 25/07/2024
Contravention: Overstay
Google Maps location: https://maps.app.goo.gl/QJr1ogFBWiN5M9td8

I have uploaded images of the PCN for reference (personal details have been redacted). Apologies, inserting imgur links didn't work for me, hence pasting links below.

https://imgur.com/a/lOmAY5I
https://imgur.com/a/NlslFJU
https://imgur.com/a/uFShZ2A

Request:

Could you please advise on the steps to take from here?

Many Thanks in advance!

10
Non-motoring legal advice / Family stuck in a faulty lift for over an hour
« on: September 19, 2023, 03:28:16 pm »
Hi,

My family (3 adults and 2 children) were stuck in a lift of a museum for more than an hour, where we visited as a birthday treat for my daughter.
This included baby who just turned 1 year and high blood pressure patient (mother in law).
The museum staff took it pretty light in the beginning and were saying we have asked the engineer to come out we can't say how long it will take, could be an hour or more and they were happy to just wait.
My family was complaining that it is a small lift and feeling suffocating so I called the emergency service 999 who came out and eventually had to cut the steel door open. This resulted in dust being built up initially while cutting the door and people inside along with the baby started coughing and crying, cutting was stopped then and the glass panel was removed to pass on some masks and ear muffs to people inside.
Finally they were out after the agony of more than an hour, mother in law's blood pressure had already shot up and was not feeling well at all, overall it was a very traumatic experience for my family.

After the engineer arrived around 2.5 hours later, he said why didn't you used a key to open which the museum staff confirmed that they had but didn't know where to insert it (it was a metal key similar to the one used for meter cabinets or loft doors)

Do you see a case here? may be lack of lift maintenance, lack of staff training on using the key to open the door as the lift had almost arrived but the door wouldn't open and lift was not moving to come up the final half a meter.
The lift company contact number was not picking up the call either after first conversation that engineer will be on the way, if they had a person who could've guided the fire staff then most probably there wouldn't have been a need for all that loud banging and hazardous cutting that took place.

The museum has refunded the tickets for the day.

Any suggestions are helpful, thanks

11
Hello,

Thanks for all the comments, I was in fact visiting another hospital late last week and they had similar parking arrangements, I asked them what happens in a situation when a legitimate patient receives a parking fine for any reason and they said, oh yes it is quite frequent and if you let us know then we will be able to cancel it.
Which was basically as the comment on this thread, PALS is the first option to explore, so then I called the relevant hospital's customer service team and they confirmed, if I send them an email with the details then they should be able to get it cancelled. I have taken that action and hope it will result in an outcome as expected.

Many thanks!

12
Hi,

Location: Manor Hospital Oxford parking
Company: Euro Car Parks

I was issued a PC Notice for using the car park on 22nd July due to a visit to the hospital.

Notice issued on 28th July.

Appealed on 6th Aug by providing the appointment letter with a doctor at the hospital and stated that the number plate was entered on the tablet in the hospital, It must be an issue with the number entering device and should be checked.
Considering this was a legitimate reason for using the parking, the penalty should be dismissed.

Considering the behaviour of these companies, I won't be surprised if they come back and insist that I pay the fine.
I believe the next step will be that I will need to appeal with POPLA, so I'm preparing in advance and have the advantage of time on my side, is there anything I can use should I need to appeal with POPLA?

Your guidance will be highly appreciated.

Thanks!

[ Guests cannot view attachments ]

14
WOW that would be great! Thanks!

If you are still ok then I'll go back to council and confirm that I would like to go to the Tribunal.

I would also appreciate if you can guide me on the next steps.

Many thanks!  :)

15
Thanks for the comments, may I know somehow, how much it will cost me?
Appealing doesn't cost anything.

Yes aware of that but just wanted to clarify the comment earlier "but I'm happy to represent you at the tribunal if you wish."


Thanks!

Pages: [1] 2