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Messages - Riz101

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1
Response posted now, fingers crossed !

2
Many thanks!

I will respond with the exact wording in your post.


Regards
R

4
Can you upload the evidence pack?

Does their evidence address the individual appeal points?


Here is the complete document, with personal information redacted.
Please advise on the response and kindly let me know if any issue in opening the document.

https://drive.google.com/file/d/1FYKE3rnxWUez-eam4Pwjfk_Y2IdnaLBR/view?usp=drive_link

5
Can you upload the evidence pack?

Does their evidence address the individual appeal points?

Sure, I will find a way to upload.

I don't think they are addressing the appeal points. They have provided a sample NTK not the one sent to me.

6
Hi,

I have received an email below from POPLA, do I need to respond? as deadline is in 7 days


Your parking charge appeal against Euro Car Parks - EW.

Euro Car Parks - EW has now uploaded its evidence to your appeal. This will be available for you to view by clicking here

Please note: some evidence may not show immediately, if it is not currently available on your account please check back later before contacting us.

You have seven days from the date of this correspondence to provide comments on the evidence uploaded by Euro Car Parks - EW.

Please note that these comments must relate to the grounds of appeal you submitted when first lodging your appeal with POPLA, we do not accept new grounds of appeal or evidence at this stage

Any comments received after the period of seven days has ended will not be considered and we will progress your appeal for assessment. Therefore, if you have any issues with the evidence uploaded by Euro Car Parks - EW such as being unable to view it online, please contact POPLA immediately via phone - 0330 1596 126, or email - info@popla.co.uk, so that we can look to rectify this as soon as possible.

After this period has ended, we will aim to issue our decision as quickly as possible. The decision we reach is final and binding. When the decision is reached there is no further option for appeal.

Yours sincerely

POPLA Team

7
Thank you, I have submitted the wording as suggested in the appeal to POPLA.

kind regards

9
Thanks, I have submitted the appeal yesterday. Waiting for rejection from now on.

I will come back for the great help that is provided here once I receive rejection.

Many thanks! Keep up the fantastic work guys much appreaciated.

10
Apologies, I'm being extra careful.

I cannot fully paste the text, last line is cutting off due to text limit on ECP appeal page, is it ok to miss the last sentence? I will completely drop it if OK?

https://ibb.co/HfDfqvBw

11
Thank you very much for the suggestion, I will respond as suggested.

Many thanks!

12
Please, any thoughts on this will be appreciated. Thanks!

13
There must be other signage within the car park, warning of the charge if the terms are not met (such as £100).

Hi,

Yes there is inside as well, see link below, thanks.

https://ibb.co/yn1qzy74

I will attach it in the original post.

Regards

14
Any comment is appreciated, thanks!

15
Dear all,

I'd appreciate advice on a Notice to Keeper received from Euro Car Parks. I am the Registered Keeper of the vehicle.


Summary of events:


On 18/04/2026, the driver entered the Horse & Barge car park (Duke Street, Thorn Lane, Reading, RG1 2AG) at 13:37 per the ANPR entry time on the PCN.
The driver remained in the vehicle for a period after arrival. When the driver attempted to pay via the Pay by Phone app, internet connectivity issues delayed the transaction although no proof is present. The driver eventually started a paid Pay by Phone session at 14:17 for £5.70 (Receipt available), with the session set to expire at 18:00.
The vehicle exited the car park at 18:10:00 per the ANPR exit time — 10 minutes after the paid session expired.

PCN details:

Date of Event: 18/04/2026
Date Issued: 23/04/2026 (5 days after event)
Contravention stated on PCN: "The vehicle was parked without a valid Pay by Phone transaction"
Entry: 13:37 / Exit: 18:10:00 / Time in car park: 4h 33m
Charge: £100 (reduced to £60 if paid within 14 days, by 07/05/2026)
Issued under Schedule 4 of the Protection of Freedoms Act 2012
Operator is a BPA Approved Operator
No comms held with Euro Car Parks till date.

Points I'd like advice on:

The stated contravention is "parked without a valid Pay by Phone transaction", however a valid Pay by Phone transaction was made (£5.70, session 14:17–18:00). A receipt from the Pay by Phone app is available. Does the misstatement of the contravention itself give grounds to challenge? I understand the parking ticket started later than entry time.

The period between ANPR entry (13:37) and start of paid session (14:17) is approximately 39 minutes. Is this defensible in the appeal considering the failed attempts earlier by the driver, although no proof?
Any POFA Schedule 4 compliance issues to flag on the wording of the NTK?

The paid session expired at 18:00 and the vehicle exited at 18:10:00 — exactly 10 minutes after expiry. Under the BPA Code of Practice, a minimum grace period is required after the paid period ends before a PCN can be issued. Is the overstay defensible on this basis?



No appeal has been submitted yet. PCN images, payment receipt and signage photos links are given below.

What is the best course of action at this stage?

Thanks in advance for any advice.



PCN Front: https://ibb.co/zVYw3ZPg
PCN Back: https://ibb.co/Q7KW6SQC
Parking payment receipt: https://ibb.co/zTsgPX93

Notice images at the parking:
https://ibb.co/YF769TX0
https://ibb.co/pjDXzHff

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