Free Traffic Legal Advice

Thank you, I have submitted the wording as suggested in the appeal to POPLA.

kind regards

Thanks, I have submitted the appeal yesterday. Waiting for rejection from now on.

I will come back for the great help that is provided here once I receive rejection.

Many thanks! Keep up the fantastic work guys much appreaciated.

Thank you very much for the suggestion, I will respond as suggested.

Many thanks!

There must be other signage within the car park, warning of the charge if the terms are not met (such as £100).

Hi,

Yes there is inside as well, see link below, thanks.

https://ibb.co/yn1qzy74

I will attach it in the original post.

Regards

Dear all,

I'd appreciate advice on a Notice to Keeper received from Euro Car Parks. I am the Registered Keeper of the vehicle.


Summary of events:


On 18/04/2026, the driver entered the Horse & Barge car park (Duke Street, Thorn Lane, Reading, RG1 2AG) at 13:37 per the ANPR entry time on the PCN.
The driver remained in the vehicle for a period after arrival. When the driver attempted to pay via the Pay by Phone app, internet connectivity issues delayed the transaction although no proof is present. The driver eventually started a paid Pay by Phone session at 14:17 for £5.70 (Receipt available), with the session set to expire at 18:00.
The vehicle exited the car park at 18:10:00 per the ANPR exit time — 10 minutes after the paid session expired.

PCN details:

Date of Event: 18/04/2026
Date Issued: 23/04/2026 (5 days after event)
Contravention stated on PCN: "The vehicle was parked without a valid Pay by Phone transaction"
Entry: 13:37 / Exit: 18:10:00 / Time in car park: 4h 33m
Charge: £100 (reduced to £60 if paid within 14 days, by 07/05/2026)
Issued under Schedule 4 of the Protection of Freedoms Act 2012
Operator is a BPA Approved Operator
No comms held with Euro Car Parks till date.

Points I'd like advice on:

The stated contravention is "parked without a valid Pay by Phone transaction", however a valid Pay by Phone transaction was made (£5.70, session 14:17–18:00). A receipt from the Pay by Phone app is available. Does the misstatement of the contravention itself give grounds to challenge? I understand the parking ticket started later than entry time.

The period between ANPR entry (13:37) and start of paid session (14:17) is approximately 39 minutes. Is this defensible in the appeal considering the failed attempts earlier by the driver, although no proof?
Any POFA Schedule 4 compliance issues to flag on the wording of the NTK?

The paid session expired at 18:00 and the vehicle exited at 18:10:00 — exactly 10 minutes after expiry. Under the BPA Code of Practice, a minimum grace period is required after the paid period ends before a PCN can be issued. Is the overstay defensible on this basis?



No appeal has been submitted yet. PCN images, payment receipt and signage photos links are given below.

What is the best course of action at this stage?

Thanks in advance for any advice.



PCN Front: https://ibb.co/zVYw3ZPg
PCN Back: https://ibb.co/Q7KW6SQC
Parking payment receipt: https://ibb.co/zTsgPX93

Notice images at the parking:
https://ibb.co/YF769TX0
https://ibb.co/pjDXzHff

Hello all,

I’m seeking advice as the registered keeper regarding a ParkingEye Parking Charge Notice relating to John Radcliffe Hospital, Oxford.

Key details:

Operator: ParkingEye Ltd

Location stated: John Radcliffe Hospital – Arterial Road, Oxford

Date of alleged event: 06/01/2026 – 07/01/2026

ANPR times:

Entry: 21:3x

Exit: 02:3x

PCN amount: £100

Appeal window: Missed

Current position: ParkingEye now assert keeper liability under POFA

Context

This PCN relates to a late-night emergency hospital visit.
The driver had to urgently attend A&E, and the vehicle was left in a corner bay adjacent to the emergency department.

The understanding is that this bay is not part of the public pay-and-display car park, and appears to be intended for hospital use rather than general public parking. The public parking facilities are located on a different road, approximately a 10-minute walk away.

Given the late hour and urgent situation, the driver used this location believing it to be the only practical option at the time. The vehicle did not obstruct hospital operations or other vehicles, particularly given the overnight timing.

ParkingEye’s allegation appears to rely solely on ANPR entry/exit timestamps (the evidence in the first letter is very dark and appears to be taken at entry/exit somewhere as it appears the car lights are on and it is not at the point where the car was parked), rather than evidence that the vehicle was parked in:

a public parking area subject to payment, or

a location where ParkingEye had authority to offer parking contracts to members of the public, or

an area with clear and prominent signage communicating contractual terms

I have not identified the driver at any stage and am dealing with this solely as the registered keeper.

My understanding / confirmation sought

My understanding is that no harm has been done by not responding to ParkingEye so far, and that the correct approach is to wait unless and until one of the following is received:

A Letter Before Claim / Letter of Claim, or

A County Court Claim Form from the CCBC

Until then, my assumption is that there is no obligation to respond, and that this does not weaken any future defence.

I would appreciate confirmation from experienced members that this understanding is correct.

Points I would appreciate guidance on



Whether ParkingEye can form a contract in a restricted or hospital-only bay

Reliance on ANPR entry/exit times rather than parking in a managed public car park

Any hospital-specific defence points commonly relied upon

What evidence should be gathered now, should this proceed


No Letter Before Claim or court papers have been received at this stage.

Thanks in advance for any advice.

Thanks a lot, your response was re-assuring and helpful.

In a bit of a panic I sent an email to the fuel station where the fine was issued and asked them to check the CCTV and request the fine to be cancelled as I was a genuine customer.
They came back with, they do not have the CCTV footage from July and asked me to provide the PCN scan to them, which I did.

Another email arrived yesterday from the store confirming that EURO Carparks have cancelled the PCN.. which is great.

"Morning,

I can confirm Euro car parks have cancelled the ticket.

Regards"

Thank you so much for your help, really appreciate the work you guys are doing. Cheers!

Hi,

I have received the letter attached: https://imgur.com/a/HY92kHd

Can you please suggest where to go from here, panic!

Thanks for the advice!