Free Traffic Legal Advice

Rye Lane Junction Hanover Park

Hi guys.
I have got this penalty.
The driver takes a left turn from Hanover Park to Rye Lane at night. I have read other threads about this ticket, but I think it was not successfully challenged.

There is in place a no entry for motorists sign, and the exception sign "Except for loading 7am - 10am and buses and taxis"

I think it's still unfair.
My points are:
- Before the junction, the bus stop may partly cover a "pre-warning sign". At least it is on a 2020 Google Maps picture. I posted pictures, but the order has changed since then. The council has not provided evidence of them.
- The actual "Prohibit motorist" sign on the corner looks slightly turned towards the middle of the junction, which makes it even more difficult to read while a driver approaches the junction. Moreover, right next to the sign, some temporary barriers rely on the fence and the pole of the sign, so there could be some work done or will be done. Maybe that's why the sign is slightly tilted (anti-clockwise).
- There is another sign on the right side of the Ryle Lane that is also difficult to read from the Hannover Park because of the sharp angle.
- My car is a minicab and the driver was on the way to pick up two passengers (or load into the cab two passengers, and luggage, if they have one) from the Ryle Lane to provide (essentially) a "Taxi service".
- The driver thought it was allowed to turn into the Rye Lane to "Loading" 7pm - 10am. So missed one letter due to circumstances.

How about my points?
Or are there any other reasons that make sense?

I have to challenge it today in order if I want to pay the reduced charge in case it is rejected.

Any help appreciated.

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Little WIN TODAY!!!
I tried to appeal the PCN on the IAS website, but the website did not recognise the PCN and/or my number plate, so I contacted Universal Parking about this issue. One week later, they answered, and another week later, the issue was fixed, and then the IAS recognized the PCN and number plate.
Then I used the "IAS appeal template" which is above, and 10 days later, I got the email that:

"Dear XXXXX,
Thank you for your appeal. Due to further information, Universal Parking Enforcement has confirmed they will no longer be pursuing the matter, and the parking charge has been cancelled."

So it was a success.

My question is now: Is it not possible to report this group (Park Dubbo, Universal Parking, and TNC collections) to the Police for scamming people, deceitful blackmailing, or committing a criminal act as a group?

They obviously don't follow the rules as they should. I'm guessing if they're pursuing money from people, they have to pass the PCN details to the IAS, which is probably not happening, I think, but they're still sending emails and letters with harsh notes to people.
By the way, I mentioned the TNC collections because while I was doing email conversations with Universal Parking, once a TNC executive answered my email. So they are one scamming group.

Anyway, thanks to all for your help.
Have a nice day.

The Park Dubbo alias Universal Parking Enforcement Ltd has rejected my appeal.

I have copied the letter below. I overwrite the sensitive part with X.
Any advice?

"Dear XX XXXX XXXXXX,
Re: Parking Charge Notice Number xxxxxxxxxxx (Vehicle XXXXXXX)
Site: Preservation House, Airport Way, LU29LF
Issue Date: XX/06/2024
Contravention: Parked on or within a no parking area
Further to your letter of appeal received on XX/12/2024 regarding the above parking charge.
We note your comments, however, when this Parking Charge Notice (PCN) was issued this vehicle was in contravention of the
agreed terms and conditions for all users of this site.
Your appeal has been reviewed and the Patrol Officers photographs and bodycam footage have all been taken into account
(where necessary).
On XX/06/2024 the vehicle was witnessed parked at Preservation House, Airport Way, LU29LF. This is private land and is subject
to a parking management scheme which has been put in place by the operator at the landowner’s request. Signs are installed in
clear and prominent positions around the land.
I have read and considered all the points in your appeal and below are my findings and decision following the evidence provided.
The vehicle was parked on the land which is private land where parking is not allowed at any time. Signs are located around the
area, and it is the responsibility of the driver, to survey the area ensuring they are not parked on private property and in
contravention of any parking terms and conditions. There are also 2 large billboard signs on either side of the entrance stating “no
parking 24 hour access required” as well as smaller signs covering the whole area stating “Private Land, no parking allowed at any
time.”
This area is not permitted for drop-offs, pick-ups, loading/unloading and is also not a temporary stopping/parking area. The area is
also marked with both double yellow and red lines indicating a no stopping and no parking zones. This includes drivers that are
blue badge holders.
The parking charge was issued as the vehicle was captured parked on private land and in breach of the parking terms and
conditions. The photographic images are evidence of the vehicle being parked on the land which is sufficient to validate this
parking charge.
While I sympathise and appreciate this may not be the outcome you were expecting, you have now reached the end of the internal
appeal process.
It is the responsibility of the driver and not a third party to seek, read, and comply with the terms and conditions of parking that are
in place. By parking on the property in breach of these terms and conditions, you agree that the charge detailed on the signs will
be paid.
We are therefore unable to cancel the PCN as it was issued correctly and you are required to make a payment of £100.00 if paid
by XX/04/2025 after which date your case may attract additional charges and be passed to a Debt Recovery Company to start
debt recovery proceedings, such cases may be subject to any other additional costs incurred in obtaining settlement, so in order
to avoid debt recovery proceedings and incurring additional costs please pay by the due date.
Payments can be made online by Debit or Credit Card at www.parkdubbo.com via 'View Your PCN' then 'Make a Payment' or by
bank transfer by using your PCN number as the Reference to Bank Name: Metro Bank, Account Name: Universal Parking
Enforcement Ltd, Sord Code:23-05-80, Account Number: 44992515, by post with cheque or postal order made payable to

Universal Parking Enforcement Ltd, 960 Capability Green, Luton, England, LU13PE. If you are experiencing difficulty making
payment please email mail@universalparking.co.uk with your details and a member of the team will respond to you.
You have now reached the end of our internal appeals procedure. If you still feel there is a legal or technical reason that we have
not dealt with, and not a mitigating circumstance, there is an Independent Appeals Service (IAS) to which you are entitled to appeal
but please be aware that if your independent appeal is unsuccessful the reduced rate of £60 will no longer be applicable to you and
you will be required to pay the full £100 within 14 days of the IAS decision to avoid further costs being added. The IAS will not
consider any appeals if the payment is made. In order to appeal, you will need your PCN number, your vehicle registration and the
date the charge was originally issued. Appeals must be submitted to the IAS within 21 days of the date of this letter. The IAS
provides an Alternative Dispute Resolution scheme for disputes of this type. As you have complied with our internal appeals
procedure you may use, and we will engage with, the IAS Standard Appeals Service providing you lodge an appeal within 21 days
of this rejection letter. Please visit the Independent Appeals Service (theias.org) for full details.
Yours sincerely,
Appeals Team"