Show Posts - bs2024

In response to DWMB2, I did contact DVLA for a subject access request and the reason given for releasing information to APCOA is: Breach of terms and conditions of a private car parkThis reason seems to be a standard one when requested by car parks.

Hi all,For the interest of this community I provide next an update on the successful appeal regarding the PN. Notice how the appeal reply letter attached does not indicate the reason for APCOA to cancel and close the PN. It most certain is related to my reply with the text advised previously, including the fact that the car was not at the carpark during the duration they stated. Clearly they have an issue with their ANPR system.I am also amazed that they just end the letter saying: 'Please accept our apologies for any inconvenience that the matter has caused'Taking into account the time involved to deal with this issue, and the stress caused by their threatening language if I did not pay and noticing that it was all based on false accusation due to their faulty ANPR system, would I be able to pursue a compensation? Is this a matter for Trading Standards or there is a more suitable Ombudsman? [ Guests cannot view attachments ]

Thank you all for your help.In addition to the very helpful text supplied kindly by 'b789' above, I was planning to follow it up with a simple paragraph stating that the entry and exit times provided on the PN are not complete."Furthermore, the car was not parked at the premisses during the time of entry and exit provided on the PN letter. In fact, the car was only there for a few minutes for drop off and pick up, well within the allowed free time as per the signage at the carpark due to the extensive road works around Aldershot train station. I would be happy to provide evidence of this at the Magistrates Court."Please do let me know if this additional text is acceptable or how would you word it. Again thank you so much for your help and support.Best regards,BS

thank you for your detailed reply.In my appeal should I mention the fact that they are not registering the car exiting and entering again few minutes after and before the camera pictures in the PN notice? the car would have been in the car park for less than the 20 free minutes allowed for drop off and pick up as signs indicate due to roadwork around the station.

Yes of course. Please see attached. [ Guests cannot view attachments ]

Yes, I can confirm it is a Penalty Notice identical to those shared in this forum by others. If the scan of mine is necesary I will need to upload it later.The point I am asking here is knowing that they missed the exit few minites later in the morning from the recorded entry, and the 2nd time entry few minutes after the recorded late afternoon exit. Should I acknoledge the PN letter by appealing to them explaining the situation or not bother and leave it knowing that I would win any court case?

Hi,I have just received a Penalty Notice from APCOA. It is a Notice to Keeper, indicating that the offence is 'Use of Private Car Park without making valid payment'. It just shows a pic coming in at the early morning and another coming out at the late afternoon. Interestingly, APCOA intentionally miss to show the car coming out few minutes after the coming in picture, and also when the car came in in the later afternoon few minutes after the exit picture.Notice that due to roadworks for the last weeks around the station, the car park is free to use for pick up and drops (for 20mins) which is exactly what the car was used for that day.Based on reading other posts here, I was intended to ignore the PN, however I wonder if it would be best to appeal directly to APCOA indicating the above? what do you recommend? I worry that by appealing I would be creating more trouble as it indicates acknoledgement of the PN letter.Thank you for your help on this. This forum has been an eye opener.Best regards,BS