Free Traffic Legal Advice

Thank you all for your wonderful help so far.  I have now had ParkingEye's response that that my appeal to them has been unsuccessful as we were expecting, of course.

Here is their response:

Dear Sir / Madam,
We are writing in relation to the Parking Charge incurred on xxxxxx,
at St Michaels Court car park.
Parkingeye have previously requested further evidence in response to the appeal that
was submitted and provided 28 days for this to be sent to us. The 28-day period has now
passed, and we are not in receipt of any further correspondence or evidence to confirm
that the terms were not breached.
Parkingeye are a member of the British Parking Association and can confirm that there is
adequate signage outlining the terms and conditions at this site.
We are writing to advise you that your appeal has been unsuccessful and that you have
now reached the end of our internal appeals procedure.
If you wish to have your case independently assessed, please be advised, there is an
independent appeals service (POPLA) which is available to motorists who have had an
appeal rejected by a British Parking Association Approved Operator. Contact information
and further information can be found enclosed. See also www.popla.co.uk
By law we are also required to inform you that Ombudsman Services (www.ombudsmanservices.org/) provides an alternative dispute resolution service that would be competent
to deal with your appeal. However, we have not chosen to participate in their alternative
dispute resolution service. As such should you wish to appeal then you must do so to
POPLA, as explained above.
Please note, if the Parking Charge was issued in Scotland/Northern Ireland, only the
driver can appeal to POPLA (Parking on Private Land Appeals).
As a gesture of goodwill, we have extended the discount period for a further 14 days from
the date of this correspondence. If you appeal to POPLA, you will not be able to pay the
discounted amount in settlement of the Parking Charge, and the full value of the charge
will be outstanding. In addition, if your appeal to POPLA is unsuccessful, you will no
longer be able to pay the discounted amount and the full value of the charge will be due.
A payment can be made by telephoning 0330 555 4444, by visiting
www.parkingeye.co.uk/payments or alternatively by posting a cheque/postal order to
Parkingeye Ltd, PO Box 117, Blyth, NE24 9EJ. Please ensure you write your reference
number on the reverse of any cheque/postal order so the payment can be allocated.
Parkingeye Limited, 40 Eaton Avenue, Buckshaw Village, Chorley, PR7 7NA, Registered in England, Registration No. 5134454
If you have received this correspondence via email, please allow 24 hours for our
systems to reflect the discounted value before making a payment via our automated
payment line or website.
Yours faithfully,
Parkingeye Team

Can you please help me write a letter to POPLA?

Thank you!

Sorry this has taken a while to master.  Here are the two links everyone needs. Apologies again for the delay:

https://ibb.co/xSBz43mL
https://ibb.co/Wd1FSq1

ParkingEye PCN – St Michaels Court – Amersham

On 27 September 2025, the driver parked at St Michaels Court car park. The driver attempted to pay for parking using the ParkingEye app, but the app would not load or process the payment despite several attempts. The driver then left after completing their visit.

On 30 September 2025, the registered keeper, received a Parking Charge Notice through the post. Copies of both sides of the notice are attached, with personal information (name, address, VRM, reference number, and barcodes) redacted as advised.

I would be grateful for advice on how to proceed.

https://postimg.cc/hQsLFWGj