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Messages - george

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1
Any PCN can be challenged at the tribunal at full rate and along the way authorities may make procedural mistakes or not contest at tribunal.

What made you think there could be a free parking bay in central London?

Paying the discount best in my view.

Thank you all of yous' reply and advise.
I will take all of your adivise to consider paying the discoount or
it is worth taking risk to challenge at tribunal.

Thank you again !

2
To be frank, you have virtually nothing that would form a robust appeal at London Tribunals, and any reps you submit to Westminster will be rejected.

You parked in a well-marked out parking bay. There is a sign for it located at the end. Whilst it would have been better practice if the council had placed a sign at each end, they are not obliged to. The bay is not hugely long, being 25.2 metres in length.  When parking in a marked bay the onus is on the motorist to find out if there are any restrictions on the use of the bay by looking for the controlling sign.

The sign has no days or hours for the restriction which means it applies 24x7

The payment advice slip is not printed very well, but is not part of the PCN, it's an 'add-on' for convenience.

Sorry if this is not what you wanted to hear, but it is reality. However don't rush to pay the discount, as you have 14 days from the 1st January. There could be a 'technical' appeal based on Westminster mismananagment of the enforcement process. Such appeals have nothing to do with the actual contravention, but by their nature, are usually dealt with at London Tribunals, so the full PCN penalty of £160 would be in play.  However, our Mr Hippocrates has been very successful with such appeals so wait a bit, but don't miss the deadline for the discount if you are minded to pay it.

Final thing - is the car yours and are you the holder of the VC Registration Certificate ?

Thank you for your reply!
you mean there is a chance in 'technical' appeal at London Tribunals stage ?

Yes, the vehicle is mine and I am the holder of the VC registrration Certificate.
Thank you for your advise again !

3
Dear All,

Thank you for reading this post.

1. Council name: City of Westmiinster
   The alleged contravention: Code 12r Parked in a residents'space without a permit
   Location : Great Marlborough Street (G1)            
   PCN given at the vehicle windscreen


2. the vehicle parked a the dot line bay,
   I don't see any signage when I get off.
   When I return there is a ticket on the windscreen.
   I found that
   There is only 1 signage at the begining of dot line.
   There is a Big Mercedes V-class 7 seater in front of my car (shown in the picture) ,
   16:15pm actually is more dark than the picture shown.


 In this case, is there any ground for appeal ?
 1. inadequate signage
    Only 1 signage at the begining of the place 
    I can only see the side edge of the signage and it is block by the V-class mercedes
    the signage with no time period
    no evidence show the signage position with the vehicle

2. The payment advise slip is not clear
   there is overlapped and can not see my registration clearly
   PCN -FRONT


Thank you for all of your attention to this issue and advise in advance.
Happy new year !



4
Hello b789,

I will follow the template and send them accordingly.
Thank you very much for your help again.

Much appreciated !

5
Email back the utter incompetents at Moorside with the following:

Quote
Subject: Final notice – continuing non-compliance with the Pre-Action Protocol for Debt Claims

Ref: [their reference]

Dear Sirs,

Your latest email does not remedy, or even meaningfully engage with, the serious deficiencies previously identified in your purported Letter of Claim. It merely repeats generic assertions, ignores binding pre-action obligations, and attempts to divert disclosure to a web portal I expressly stated I will not use.

I will make this absolutely clear.

1. A web portal is not compliance

I expressly informed you that I will not engage with any web portal. You have chosen to ignore that and instead provided a link, apparently in the hope that this absolves you of your duties under the Pre-Action Protocol for Debt Claims.

It does not.

The Protocol requires you to provide information and documents. Directing a recipient to hunt for evidence online, behind login credentials, is not compliance. It is procedural incompetence.

If these documents are genuinely intended to be relied upon in litigation, you are required to disclose them now, in durable form, by email or post.

2. Your position on landowner authority is legally illiterate

Your statement that it is “unclear why” I would need to inspect the landowner agreement demonstrates a fundamental misunderstanding of basic civil procedure.

If your client issues proceedings, it bears the burden of proving standing — i.e. lawful authority from the landowner to contract with motorists and to litigate in its own name. That is not optional, and it is not insulated from scrutiny simply because you choose to label it “commercial”.

Redaction of financial terms is one thing. Refusal to disclose authority altogether is another. The latter is indefensible and routinely criticised by the courts.

3. PoFA compliance is asserted, not demonstrated

You baldly assert that the PCN was issued “in accordance with Schedule 4 of the Protection of Freedoms Act 2012”, yet you still have not provided the full Notice to Keeper, the notice chain, or identified how the mandatory requirements were met.

Assertions are not evidence. If you intend to rely on PoFA, you must disclose the documents that supposedly engage keeper liability. You have not done so.

4. The £70 add-on is incoherent and contradictory

You claim the £70 is “not the cost of recovery”, yet in the same breath concede that “costs are incurred” in recovery.

Those two statements cannot coexist.

You have also failed to identify whether this sum is pleaded as damages, consideration, or a contractual sum, or whether VAT is included. That is not a trivial omission; it goes directly to pleadability and recoverability.

5. You remain in breach of the PAPDC

Despite being given a clear opportunity to correct matters, you have still failed to provide:

• the documents relied upon to establish keeper liability

• the signage terms as they appeared on the material date

• a site plan showing sign locations

• the precise contractual term allegedly breached

• evidence of landowner authority

• a coherent breakdown and legal basis for the sums claimed

This is not a technicality. It is wholesale non-compliance with paragraphs 3, 5 and 6 of the Pre-Action Protocol for Debt Claims and the Practice Direction on Pre-Action Conduct.

6. Final opportunity before regulatory escalation

This email constitutes your final opportunity to comply.

Provide the above documents by email or post within 14 days. Do not refer me to any portal. Do not send further template assertions. Do not repeat that appeals have “expired”; that is irrelevant at the pre-action stage.

If you fail to comply and instead issue proceedings, or continue to stonewall disclosure, I will:

1. place this correspondence before the Court when directions and costs are considered; and

2. submit a formal complaint to the Solicitors Regulation Authority regarding your conduct, including your disregard for mandatory pre-action obligations and your attempts to obstruct scrutiny of standing and evidence.

No further reminders will be given.

Yours faithfully,

[Name]

Hello b789,

I got the autoreply from the Moorside Legal as belows:

hank you for contacting Moorside Legal.

Please be advised that this mailbox is not monitored. We request that you access our online portal at https://portal.moorsidelegal.co.uk and follow the instructions provided to submit your enquiry.


Alternatively, you may contact us by telephone on 0330 822 9950 between the hours of 9:00am and 5:30pm, Monday to Friday.


Third parties
If you are contacting us on behalf of someone else, we will need their authority before we can speak with you. They can provide us with this authority by calling us on 0330 822 9950 or by writing to us confirming their full name, address, reference number, your full name, and that they consent to us sharing their personal data with you.

Alternative contact
For immediate payment, please visit https://portal.moorsidelegal.co.uk

If a claim has been issued
Please note that if a County Court Claim has been issued against you, sending an email or a portal request will not suspend or delay the proceedings. You must comply with any instructions issued by the Court to avoid a Judgment being entered against you. You may also wish to obtain independent legal or debt advice.


Yours sincerely
Moorside Legal

0330 822 9950
moorsidelegal.co.uk

Should I send it by post ?
Thank you for your attention to the issue and advise.

6
Email back the utter incompetents at Moorside with the following:

Quote
Subject: Final notice – continuing non-compliance with the Pre-Action Protocol for Debt Claims

Ref: [their reference]

Dear Sirs,

Your latest email does not remedy, or even meaningfully engage with, the serious deficiencies previously identified in your purported Letter of Claim. It merely repeats generic assertions, ignores binding pre-action obligations, and attempts to divert disclosure to a web portal I expressly stated I will not use.

I will make this absolutely clear.

1. A web portal is not compliance

I expressly informed you that I will not engage with any web portal. You have chosen to ignore that and instead provided a link, apparently in the hope that this absolves you of your duties under the Pre-Action Protocol for Debt Claims.

It does not.

The Protocol requires you to provide information and documents. Directing a recipient to hunt for evidence online, behind login credentials, is not compliance. It is procedural incompetence.

If these documents are genuinely intended to be relied upon in litigation, you are required to disclose them now, in durable form, by email or post.

2. Your position on landowner authority is legally illiterate

Your statement that it is “unclear why” I would need to inspect the landowner agreement demonstrates a fundamental misunderstanding of basic civil procedure.

If your client issues proceedings, it bears the burden of proving standing — i.e. lawful authority from the landowner to contract with motorists and to litigate in its own name. That is not optional, and it is not insulated from scrutiny simply because you choose to label it “commercial”.

Redaction of financial terms is one thing. Refusal to disclose authority altogether is another. The latter is indefensible and routinely criticised by the courts.

3. PoFA compliance is asserted, not demonstrated

You baldly assert that the PCN was issued “in accordance with Schedule 4 of the Protection of Freedoms Act 2012”, yet you still have not provided the full Notice to Keeper, the notice chain, or identified how the mandatory requirements were met.

Assertions are not evidence. If you intend to rely on PoFA, you must disclose the documents that supposedly engage keeper liability. You have not done so.

4. The £70 add-on is incoherent and contradictory

You claim the £70 is “not the cost of recovery”, yet in the same breath concede that “costs are incurred” in recovery.

Those two statements cannot coexist.

You have also failed to identify whether this sum is pleaded as damages, consideration, or a contractual sum, or whether VAT is included. That is not a trivial omission; it goes directly to pleadability and recoverability.

5. You remain in breach of the PAPDC

Despite being given a clear opportunity to correct matters, you have still failed to provide:

• the documents relied upon to establish keeper liability

• the signage terms as they appeared on the material date

• a site plan showing sign locations

• the precise contractual term allegedly breached

• evidence of landowner authority

• a coherent breakdown and legal basis for the sums claimed

This is not a technicality. It is wholesale non-compliance with paragraphs 3, 5 and 6 of the Pre-Action Protocol for Debt Claims and the Practice Direction on Pre-Action Conduct.

6. Final opportunity before regulatory escalation

This email constitutes your final opportunity to comply.

Provide the above documents by email or post within 14 days. Do not refer me to any portal. Do not send further template assertions. Do not repeat that appeals have “expired”; that is irrelevant at the pre-action stage.

If you fail to comply and instead issue proceedings, or continue to stonewall disclosure, I will:

1. place this correspondence before the Court when directions and costs are considered; and

2. submit a formal complaint to the Solicitors Regulation Authority regarding your conduct, including your disregard for mandatory pre-action obligations and your attempts to obstruct scrutiny of standing and evidence.

No further reminders will be given.

Yours faithfully,

[Name]

Hello b789,
Thank you very much for your response.
I will reply the letter according to your advise.

Thank you again !

7
Thank you for al of you attention to the matter !

8
You haven’t shown us the exact wording of your appeal, only the operators response to it. Did you identify the driver? Did you use wipords such as “I did this or that”, instead of only referring to the driver in the third person with “the driver did this or that”?

The Antakya is not PoFA compliant with para 9(2)(a) as it does not specify the period of parking. Also, they have not allowed enough time for the minimum consideration period of 5 minutes for a contract to have been formed.

What evidence have they provided to show that “the driver was not reading the signs at the time”? None!

On what planet is “the vehicle was parked in an area that invites no parking for any length of time” capable of being the basis of a contract formation?

For now, just respond the incompetents at Moorside with the following:

Quote
Subject: Response to your Letter of Claim Ref: [reference number]

Dear Sirs,

Your Letter Before Claim contains insufficient detail of the claim and fails to provide copies of the evidence your client places reliance upon, putting it in clear breach of the Pre-Action Protocol for Debt Claims.

As a supposed firm of solicitors, one would expect you to comply with paragraphs 3.1(a)–(d), 5.1 and 5.2 of the Protocol, and paragraphs 6(a) and 6(c) of the Practice Direction. These provisions exist to facilitate informed discussion and proportionate resolution. You may wish to reacquaint yourselves with them.

The Civil Procedure Rules 1998, Pre-Action Conduct and Protocols (Part 3), require the exchange of sufficient information to understand each other’s position. Part 6 clarifies that this includes disclosure of key documents relevant to the issues in dispute.

Your template letter refers to a “contract” yet encloses none. That omission undermines the only foundation upon which your client’s claim allegedly rests. It is not possible to engage in meaningful pre-litigation dialogue while you decline to furnish the very document you purport to enforce.

I confirm that, once I am in receipt of a Letter Before Claim that complies with para 3.1(a), I shall seek advice and submit a formal response within 30 days, as required. Accordingly, please provide:

1. A copy of the original Notice to Keeper (NtK) and any notice chain relied upon to assert PoFA 2012 liability.

2. A copy of the contract you allege exists between your client and the driver, being an actual photograph of the sign(s) in place on the material date (not a stock image), together with a site plan showing the sign locations.

3. The precise wording of the clause(s) allegedly breached.

4. The written agreement between your client and the landowner evidencing standing/authority to enforce and to litigate.

5. A breakdown of the sums claimed, identifying whether the principal sum is claimed as consideration or damages, and whether the £70 “debt recovery” add-on includes VAT.


I am entitled to this information under paragraphs 6(a) and 6(c) of the Practice Direction, and I require it to meet my own obligation under paragraph 6(b).

If you fail to provide the above, I will treat that as non-compliance with the PAPDC and Pre-Action Conduct and will raise a formal complaint to the SRA regarding your conduct. I reserve the right to place this correspondence before the Court and to seek appropriate sanctions and costs (including, where appropriate, a stay and/or other case management orders).

Until your client complies and provides the requested material, I am unable to respond properly to the alleged claim or to consider my position. It would be premature and a waste of costs and court time to issue proceedings. Should you do so, I will seek immediate case management relief pursuant to paragraph 15(b) of the Practice Direction and an order compelling provision of the above.

Please note, I will not engage with any web portal; I will only respond by email or post.

Yours faithfully,

[Your name]

Hello b789 and all,

I got the email reply from Moorside Lega regarding the 'letter before claim'



The response as belows:

We write in relation to the above matter.

 

Please find attached the PCN, which was issued in accordance with Schedule 4 of the Protection of Freedoms Act 2012 for the reason: “Parked within a restricted area”.

 

To view the supporting photographic evidence, kindly visit the link below and quote reference :

🔗 https://www.pay-my-pcn.co.uk/live-3sc-user/

 

It is unclear why you would need to inspect any agreement between our client and the landowner as you are not party to that agreement, nor could it aid your dispute or any potential defence.

 

You have already made representation to our client, who have responded accordingly. We cannot overturn their decision.

 

In our client’s letter rejecting your appeal you were offered the opportunity to refer your appeal to an Independent Adjudication Service provided by our clients Accredited Trade Association. You did not take this step, and we must advise that all appeal avenues have now expired.

 

By entering and parking the vehicle on our client's private land, you agreed to enter into a contract with our client and to be bound by the terms and conditions of that contract. The terms and conditions were clearly displayed in prominent places within the car park. Due to your failure to comply with the terms and conditions, our client has issued the PCN therefore if we are instructed to issue a claim the reason would be for Unpaid parking charges/breach of contract.

 

Considering the evidence, we are satisfied that the PCN has been issued in line with industry standards and is compliant with the International Parking Community’s (IPC) code of practice. The signage of the car park also complies with the International Parking Community’s Code of Practice.

 

Please be advised that the original amount of the PCN was £100.00. As outlined in the notice, a reduced amount of £60.00 would have been accepted as full and final settlement if payment had been received within 14 days from the date of issue. Unfortunately, as no payment was received within that time frame, the opportunity to pay the reduced amount has now expired. As a result of continued non-payment and additional charges, the balance has increased and now stands at £170.00.

 

The additional charge which has been levied on your Parking Charge of £70 is the amount set out in both the British Parking Association and International Parking Community Codes of Practice as the amount which may be added to a Parking Charge when a Parking Charge remains unpaid and when further recovery is required. Our client is a member of the International Parking Community which is a government approved Accredited Trade Association (ATA) for Private Parking. Our client adheres to the ATA’s Code of Practice. The £70 does not represent the cost of recovery but is a reasonable amount in relation to the Parking Charge amount, in order to encourage early payment of the Parking Charge without the need for debt recovery. It is a fair amount set by our client’s government-approved Accredited Trade Association Code of Practice. There are however also costs incurred by our client in relation to debt recovery services.

Please note that we will not be addressing any further correspondence related to disputes of the same nature, as we have already provided you with a response. However, should you wish to raise a new dispute, we will investigate the matter further and respond accordingly.

We ask that you make the full payment of £170.00 within 7 days of receipt of this email.

You can make payment in the following ways: 

Contact us on 0330 822 9950 (our opening times are Monday- Friday 9:00- 17:00);
portal.moorsidelegal.co.uk - Login to our portal
https://pay.moorside.legal - Quick Pay
 
If you fail to respond or make payment, we may be instructed by our client to issue legal proceedings against you. This will incur further costs and fees that will be added to the outstanding balance. You may wish to seek independent legal advice. 

 

 

Yours sincerely,

Moorside Legal


9
You haven’t shown us the exact wording of your appeal, only the operators response to it. Did you identify the driver? Did you use wipords such as “I did this or that”, instead of only referring to the driver in the third person with “the driver did this or that”?

The Antakya is not PoFA compliant with para 9(2)(a) as it does not specify the period of parking. Also, they have not allowed enough time for the minimum consideration period of 5 minutes for a contract to have been formed.

What evidence have they provided to show that “the driver was not reading the signs at the time”? None!

On what planet is “the vehicle was parked in an area that invites no parking for any length of time” capable of being the basis of a contract formation?

For now, just respond the incompetents at Moorside with the following:

Quote
Subject: Response to your Letter of Claim Ref: [reference number]

Dear Sirs,

Your Letter Before Claim contains insufficient detail of the claim and fails to provide copies of the evidence your client places reliance upon, putting it in clear breach of the Pre-Action Protocol for Debt Claims.

As a supposed firm of solicitors, one would expect you to comply with paragraphs 3.1(a)–(d), 5.1 and 5.2 of the Protocol, and paragraphs 6(a) and 6(c) of the Practice Direction. These provisions exist to facilitate informed discussion and proportionate resolution. You may wish to reacquaint yourselves with them.

The Civil Procedure Rules 1998, Pre-Action Conduct and Protocols (Part 3), require the exchange of sufficient information to understand each other’s position. Part 6 clarifies that this includes disclosure of key documents relevant to the issues in dispute.

Your template letter refers to a “contract” yet encloses none. That omission undermines the only foundation upon which your client’s claim allegedly rests. It is not possible to engage in meaningful pre-litigation dialogue while you decline to furnish the very document you purport to enforce.

I confirm that, once I am in receipt of a Letter Before Claim that complies with para 3.1(a), I shall seek advice and submit a formal response within 30 days, as required. Accordingly, please provide:

1. A copy of the original Notice to Keeper (NtK) and any notice chain relied upon to assert PoFA 2012 liability.

2. A copy of the contract you allege exists between your client and the driver, being an actual photograph of the sign(s) in place on the material date (not a stock image), together with a site plan showing the sign locations.

3. The precise wording of the clause(s) allegedly breached.

4. The written agreement between your client and the landowner evidencing standing/authority to enforce and to litigate.

5. A breakdown of the sums claimed, identifying whether the principal sum is claimed as consideration or damages, and whether the £70 “debt recovery” add-on includes VAT.


I am entitled to this information under paragraphs 6(a) and 6(c) of the Practice Direction, and I require it to meet my own obligation under paragraph 6(b).

If you fail to provide the above, I will treat that as non-compliance with the PAPDC and Pre-Action Conduct and will raise a formal complaint to the SRA regarding your conduct. I reserve the right to place this correspondence before the Court and to seek appropriate sanctions and costs (including, where appropriate, a stay and/or other case management orders).

Until your client complies and provides the requested material, I am unable to respond properly to the alleged claim or to consider my position. It would be premature and a waste of costs and court time to issue proceedings. Should you do so, I will seek immediate case management relief pursuant to paragraph 15(b) of the Practice Direction and an order compelling provision of the above.

Please note, I will not engage with any web portal; I will only respond by email or post.

Yours faithfully,

[Your name]

Hello b789,

Thank you so much for your response.
I will follow your advise and response to the letter before claim.

I appeal as the keeper, not the driver.
I will upload the appeal evidence later to you.
Thank you very much again !

10
Show us the Notice to Keeper (NtK). Do not redact any dates or times. We don’t need to see any reminders, only the NtK that was first issued.

Also, show us the EXACT wording of your initial and IAS appeals.

Once you have sone that, we can give better advice. An LoC from the feckwits at Moorside tells us nothing.

Hello B789 and ALl ,

Here is the Notice to Keeper(NTR)

Here is the IAS appeal letter first 2 pages


Thank you very much for all of your help and advise !

11
Show us the Notice to Keeper (NtK). Do not redact any dates or times. We don’t need to see any reminders, only the NtK that was first issued.

Also, show us the EXACT wording of your initial and IAS appeals.

Once you have sone that, we can give better advice. An LoC from the feckwits at Moorside tells us nothing.

Thank you b789,

I will share the Notice to keeper(NTK) and exact wording of IAS appeals later tonight !
Thank you for advise and attention to the issue again.


12
Hello All,

Thank you for your attention to this matter.

The situation are:

1.) picked up the the guest at Hilton Hotel and left straight away
2.) received the PCN from Parking Control Management UK ltd. with no specific time and duration
    refused to provide video
3.) Hilton hotel refused to do anything
4.) appeal rejected
5.) ISA appeal rejected
6.) Several debt collection letters received.
7.) Moorside Legal letter received on 9 Mar 2025.
8.) letter before claim received on 19/11/2025

Appreciated for any advise
do I need to engage to it ?
or the County Court claim is coming ?

Thank you all of you in advance ?

13
That letter from Moorside is only a useless debt collection letter. When they send you a Letter of Claim (LoC) come back and show us.

I will update once I received the Letter of claim (Loc).
Thank you !

14
Hello All,

This is the Letter of reject !

And the Collection Letter received.

Do I need to reply to the Moorside Legal ?
or just simple ignore the letter and waiting for county court claim letter ?

Thank you for your attention to the matter.

15
Hello b789,

the letter of reject sent you.
Thank you !

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