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Messages - spammmy

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Civil penalty charge notices (Councils, TFL and so on) / Re: Waltham Forest, Code 01 Parked in a restricted street, Cairo Road E17
« on: July 30, 2025, 04:07:45 pm »
Thank you.

Looks like I passed that as I went into Eastfield Road and then turned right and right again to get back to where Cairo Road rejoins Church Hill (which is where I parked)

Am I SOOL?

Thanks

2
Civil penalty charge notices (Councils, TFL and so on) / Re: Waltham Forest, Code 01 Parked in a restricted street, Cairo Road E17
« on: July 30, 2025, 01:06:20 pm »
Thank you.

Would my representation be along the lines of

1.There was no signage
2. Please establish I saw the signs on the way into the zone?

Thanks

3
Civil penalty charge notices (Councils, TFL and so on) / Waltham Forest, Code 01 Parked in a restricted street, Cairo Road E17
« on: July 30, 2025, 09:50:15 am »
Hi Guys

Thank you for reading

Firstly I would like to apologise for leaving it so late to post this (today is the final day I can pay/ appeal before the price doubles to £160.00)

I feel this is quite an unfair charge as I was parked on a single yellow line and there were no signs nearby to indicate any restrictions - does this not mean that the hours of restriction end at 18:30? (I am aware this could be a misapprehension)


All of the available signs were highly faded and had nothing legible on them. The signs are visible in street view but were not on the evening I parked. To the point there was no signage at all within 30-40 meters (guessing)


The pictures are as follows:


Front of ticket


Reverse of ticket



Street View
https://maps.app.goo.gl/R9oAYD32xdEyCpjD9


Faded Signage







Images taken by the Council






Am I correct in thinking my appeal would be that I was parked and there was no signage to suggest any restrictions? I don't know if this 18:30 thing is a default (unless stated otherwise on signage).

Any help/ advice would be greatly appreciated.

Cheers!

4
Private parking tickets / Re: UKPA - Non Payment - Cable Depot SE18 5NX
« on: February 10, 2025, 01:53:12 pm »
Thank you so much once again.

Sorry, I thought the decision was binding. I am a bit clueless about this stuff, so really appreciate your help here.

There was some more information I left off:

Assessor Name: Gayle Stanton

Assessor summary of operator case
The operator has issued the Parking Charge Notice (PCN) because the vehicle was parked on the site and the driver failed to make payment.

Assessor summary of your case
The appellant has raised the following grounds of appeal: There is confusion caused by the conflicting roles of, and Hozah Ltd regarding, ANPR data collection and processing, and the failure to mention Hozah Ltd in the NtK. The main signs did not mention the requirement to enter the VRN into a tablet, making the PCN unfair. The CRA 2015 sets out requirements for transparency and fairness, as well as the SCoP’s obligations to provide clear, readable signage; the conflicting and missing information on the signs is a breach of these requirements.

Furthermore, the driver, having left the vehicle with a mechanic, was not informed of the VRM requirement and could not be reasonably expected to comply with this undisclosed condition. The separate signs do not include the UKPA’s name or the BPA logo. As a result, these signs cannot form part of the contractual agreement, meaning that the PCN issued for "non payment" (based on the failure to enter the VRM) is not enforceable. This constitutes a clear breach of the SCoP and reinforces the overall argument that the terms were not properly communicated to the driver.

In the comments, the appellant advised that the operator failed to address four of the five points raised, adding that this is a very predatory practice aimed at preying on unsuspecting customers of the businesses on the site, with the mechanic making no mention of this issue. The appellant provided the following evidence: Photograph 1 of 5; Image 1 of 5 – Signage at the Car Park; Photograph 2 of 5; Photograph 3 of 5; Photograph 4 of 5; Photograph 5 of 5; Notice to Keeper dated 08/10/2024; and Appeal Rejection dated 16/10/2024.

5
Private parking tickets / Re: UKPA - Non Payment - Cable Depot SE18 5NX
« on: February 10, 2025, 12:23:43 pm »
Hi

Thanks for your help. I was unsuccessful. Probably didn't do the appeal properly, but thank you for your help.

It's insane that I was a genuine customer at the mechanics and still got fined... :(

I have included the response from POPLA in case it can help anyone with any future challenges:

When assessing an appeal POPLA considers if the operator has issued the parking charge notice correctly and if the driver has complied with the terms and conditions for the use of the car park. The operator has provided evidence of the vehicle parked on the site for two hours and 57 minutes on the day of the parking event. The British Parking Association (BPA) has a Code of Practice which set the standards its parking operators need to comply with. The appellant states that the signage is not compliant with the Single Code of Practice. The operator has indicated in the case file that it is compliant with the BPA Code of Practice so I will be assessing the case using this.

Section 19.3 of the code states that signs must be placed throughout the car park so that drivers have the chance to review the terms and conditions. The code confirms that these signs must be conspicuous and legible and written in intelligible language so that they are easy to see read and understand. The operator and the appellant have provided multiple images of the signs within the car park and after reviewing these, I am satisfied that there are plenty of signs located within the car park and that these signs meet the requirements of section 19.3 of the Code of Practice. The signage on the site clearly advises that payment is required and this is supported by the appellant’s images as well.

I have reviewed the appellant’s images of the signs within the premises however the terms and conditions apply to all users of the site including patrons. Therefore, if there was an exemption for genuine customers this would be displayed on the signage. In this instance it is users of this site who are expected to comply with these terms and conditions and that payment is required via Hozah.

While I note the appellant’s comments regarding Hozah, this is a parking services company, which allows payment for parking to be made at certain facilities. While the operator allows payments to be made via this method, it bears no responsibility for the service. The parking operator is UK Parking Administration and not Hozah therefore there no requirement for Hozah’s details to be included on the PCN. The parking contract undertaken at the site is between the operator and the motorist, not with third party organisations at the site and the operator has been employed by the landowner. The landowner and any retail businesses located on the site are usually separate entities, and the terms of the site are agreed between the landowner and the parking operator. The responsibility is that of the motorist to ensure that the terms and conditions at the site have been understood and agreed prior to entering into a contract with the operator.

It is important to note that employees at the facilities are not obligated to bring the terms and conditions detailed on the signage offered to the public’s attention, the onus is on the motorist to make themselves aware of the contract that they are entering into with the parking operator. Further, if the appellant was unsure or had any query about the information given to them this could have been queried this with the parking operator directly using the number on the signage in order to provide the assurance needed directly from the parking operator that manages the site and not a member of staff employed at the facilities. Any dispute that the appellant has in respect of the information or advice given by a member of staff on the date in question would be a third party dispute to pursue outside POPLA’s appeal service.

Section 17 of the Code recognises that drivers are more frequently required to enter their vehicle registration when paying for parking or registering for a permit. Section 17.4B requires the parking operator to have a process for dealing with major keying errors. Where the motorist has proven they were a legitimate user, it requires the parking operator to offer to reduce the amount of the PCN to £20 if it can be shown that the driver was a genuine user of the site. In this case the operator has acknowledged that the appellant was a legitimate user on the site and offered tor reduce the charge to £20 on 16 October 2024.

The appellant has provided a copy of this letter and I am satisfied that the operator has complied with Section 17.4B in this case. The appellant has declined this offer and appealed to POPLA. The appellant has advised in the comments that the operator has not rebutted their grounds of appeal however I am satisfied that the information the operator has provided sufficiently rebuts the appellant’s grounds of appeal. The appellant may need to contact the operator directly if they require any further clarification.

After considering the evidence from both parties the vehicle was parked on the site and the driver failed to make payment and therefore did not comply with the terms and conditions of the site. Based on the evidence provided, I am satisfied the parking charge has been issued correctly therefore, I must refuse the appeal. This means the appellant is required to pay the full parking charge to the operator.

6
Private parking tickets / Re: UKPA - Non Payment - Cable Depot SE18 5NX
« on: November 06, 2024, 10:09:46 am »
Understood. Thank you very much.

7
Private parking tickets / Re: UKPA - Non Payment - Cable Depot SE18 5NX
« on: November 06, 2024, 12:54:53 am »
Thank you, I have submitted a POPLA appeal based on the points you raised.

They have replied with an Operator Statement, and now I have 7 days to respond to this.

Is it worth pasting in what they have said, or shall I just respond to the case by saying I wish to continue with the appeal and look forward to the adjudication?

Thank you again so much

8
Private parking tickets / Re: UKPA - Non Payment - Cable Depot SE18 5NX
« on: October 28, 2024, 06:44:02 pm »
Thank you so much for your comprehensive response.

UKPA's letter to me said that I have cannot appeal any more and have to go straight to POPLA.

Would it be worthwhile to write back to them outlining the points you mentioned above, hopefully making them want to drop the case before it escalates to POPLA?

Or would you just go straight to POPLA?

Many thanks!

9
Private parking tickets / Re: UKPA - Non Payment - Cable Depot SE18 5NX
« on: October 25, 2024, 10:31:49 pm »
Still no reply from the mechanic.

Signage from the car park:







I noticed this outside the garage. They never mentioned anything to me about a tablet or anything like that.



Thanks again all for your help

10
Private parking tickets / Re: UKPA - Non Payment - Cable Depot SE18 5NX
« on: October 25, 2024, 12:35:34 pm »
I tried calling him and he didn't answer. I sent a whatsapp and he's not read the messages.

I will go back there tonight and get images of his business (which may be closed for the day) as well as the signage. I have a feeling he's either subletting or there's some other dodgy arrangement going on. I did not get a receipt for the works. Silly me :(

11
Private parking tickets / Re: UKPA - Non Payment - Cable Depot SE18 5NX
« on: October 24, 2024, 11:39:39 pm »
Not yet, I will.

I hesitated because I am not sure how helpful he might be, just the vibe I got off the guy. But I will send him a message tomorrow and see if he can help verify with UKPA that works were being carried out on the vehicle during that time.

Cheers

12
Private parking tickets / UKPA - Non Payment - Cable Depot SE18 5NX
« on: October 24, 2024, 11:05:30 pm »
Hi and thank you for reading.

I didn't realise this forum existed and made a representation myself via email. Hopefully this is not going to ruin my defense. If it does, then I will be solely to blame!

On 02/10/2024 I went to a private car parked managed by UK Parking Administration Ltd, Cable Depot SE18 5NX. I will post pictures of the signage tomorrow as I am due back in the area.

I dropped my car off to a mechanic there who has a premises there in the industrial estate at 11:17 where he was installing my car radio. I left him with the keys and he called me at 13:39 to say it was ready. (I have screenshots of the telephone call history). I took an Uber and arrived there at roughly 14:02. I spoke with the mechanic, he showed me what he had done, and that it was working. We ran a few tests. I paid him and then I left at 14:15.

I received the following Parking Charge Notice:

For what it's worth they misspelt my name on the letter to me (got my first name wrong by one letter)

Page 1


Page 2


I wrote an appeal explaining I was a paying customer of services at the car park. I do not seem to have kept a copy of it, I used their form online.

They responded to me offering me a reduction in the fee to £20.00 if paid within 14 days. Or I could go to POPLA.

Response:


Any advice would be greatly appreciated. As I said, I will be taking pictures of the signage tomorrow evening.

Thanks

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