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Messages - scoots

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After ignoring numerous debt collection letters, Moorside Legal have got round to sending keeper a LETTER OF CLAIM dated 22/04/25.  Copy here https://imgur.com/a/gIrb2yn

Assuming now I do need to respond.  Obvious problems with the claim are lack of PoFA compliance and woeful signage on site.

Any help much appreciated.

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UKPS internal appeal rejected:

"Thank you for your appeal.
 
Having noted your comments, and checking the evidence gathered when issuing the Parking Charge, we are satisfied that the Parking Charge has been issued correctly and your appeal is rejected.
 
The basis of your appeal is factually incorrect, this parking charge has been issued in line with POFA 2012 and as a result, we will continue to hold the registered keeper liable for this charge unless we are informed that someone, other than the registered keeper was driving. The terms and conditions of this private land state that a permit must be held to park on site. This private land is not a dropping off or picking up area for commuters. Drivers are given a consideration period to read the signage and to make an informed decision as to remain on site or leave, if this consideration period is used in any other way than what it was meant for, the charge is issued.  As the vehicle does not hold a permit, the terms and conditions were breached.
 
Please be advised that all photographic evidence can be viewed by typing: pay.theukps.com in to your top address browser.
 
We now require payment of the parking charge to be made within 28 days of this letter."

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How out of sync are the times?
Still of passenger leaving vehicle is stamped around 15 seconds after the still of vehicle leaving the site.  Not so much really, but does make sequence of images questionable.

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Check to see what evidence they have that the vehicle was at the location for 34 seconds. If they've only a single photo, they can't even even prove that it was there for more than 1 second.
Entry and exit photos have timestamps from which I calculated the 34 seconds, the PCN itself does not mention the duration.

They also have (less clear) CCTV appearing to show passenger leaving vehicle, but timestamp of CCTV is not synchronised with the entry and exit photos - with the passenger appearing to disembark (in the CCTV) after the vehicle left the site (according to main photo).     

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Thank you, confirms what I suspected.

I'll report on the outcome.

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Keeper received PCN from UKPS for "contravention of terms: Permit Required" at Eaton House near Coventry Railway Station, see https://imgur.com/a/aXDxnV7

Looking at date/time stamps on images the driver was on site for 34 seconds total.  In this time it appears they drove onto site, possibly dropped a passenger, performed a three point turn, and then left site.

Keeper has not responded to PCN. 

Also in images is sign from car park, and a view from the street entrance.

Appears to be a couple of points:
1) 34 seconds on site is nowhere near long enough to try and read and agree to the terms and conditions.
2) There are no entrance signs to site and the signs within site are not large.
3) PCN does not appear to comply with all aspects of PoFA section 9.

Next step (if any) for keeper?

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