I parked in a pay-by-phone bay. It is not something that I can recall ever doing. I (or my young son) had, seemingly, downloaded the app at some point in the past, I was surprised to discover. When I tried to login, I could not remember the password as I had never used it or, at least, I don't recall ever downloading the app and setting up an account
The computer did not help by not stating the parameters of the password and it took some time to request one
I have found 3 calls to the pay number between 12:47-12.51 in an attempt to enter the account and book 2 hours parking. I thought I had achieved that and was shocked to find the PCN when I returned to my car around 14.40h.
I cannot find any confirm from the app but, not being familiar with it, had no reason to expect one. In addition, I was in the cinema and my phone was switched off
It seems that my payment did not go through. It could have been that there was an expired card associated with the app. I don't know how that works. I entered my current card but it does not seem to have been recognised
I do not know what to do at this point but it seems harsh. The 3 calls show that I was trying
https://imgpile.com/p/0oXIC7l