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Messages - Anxious Parker

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1
Dear Hero Member

I received the attached Order which struck out the claim ... providing Excel don't apply to set aside, vary or discharge within 7 days I understand noting is now owed.

Thank you for all your help.

Regards

2
Hi Hero Member

I received a notice (dated 10 days ago) advising me my PCN case has now been transferred to my local county court where it will be allocated.

On the radio I heard the government is running a consultation into private parking and are looking for citizen participation - are you aware and are comments collectively been made by FTLA or would it be better individuals like myself make comment:

https://consult.communities.gov.uk/off-road-parking-team/private-parking-code-of-practice-consultation/

Thanks


4
Dear Hero Member

Fortunately I received a text reminder from GovUK to say I had a mandatory mediation appointment tomorrow. When the email from HM Courts & Tribunal service was sent I was away. I do not recall reading the advisory email but here I am 4 weeks on and find it in my mailbox.

The mediator has my phone number as I provided my contact details on the N180 Directions questionnaire. The Mediation Confirmation email says it will be a telephone mediation session between 13.30 to 16.30 lasting about one hour. The mediator will try to help you both come to an agreement before the case goes to court.

Do you have any suggestions to prepare for the mediation appointment regarding this PCN I received from Excel Parking?

Apologies for seeking assistance so close to mediation.

Thanks again in advance.

Regards

6
You're a rare voice of reason in this crazy world - like a McKenzie Friend fighting inappropriate PCNs - thank you.

I had a quick look at the N180 form. There are a lot of boxes that I'm not sure what to put in them - wondering when it arrives do you have a suggested way to complete?

On an unrelated money dispute issue I have been sent an N181 to complete - do you provide support on other groups or is there a way I could contact you directly - I need to find help filling out forms so my defence gets through to a hearing.

7
Hi Hero Member

After several calls and emails to MCOL I visited Wakefield County Court today and was provided with the General form of judgment or order ' It is ordered that the judgment against xxxxxx is hereby set aside'.

I guess the claim is still there but now my defence is on file. I would like to know how I can get the claim out of County Court Money Claims Centre to Wakefield Country Court as they are walking distance I hope it might be easier to communicate in person rather than the combination of email/MCOL/Royal Mail.

Thanks again for your support.

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8
Dear Hero Member

Thank you again for your reply. I appreciate your understanding of the gravity that a default CCJ has when issued.

Comparatively the CNBC staff were flippant. Sadly the court process being difficult to navigate and staff unhelpful are further additional factors that leads customers to pay PCNs rather than challenge.

Regards

9
Dear Hero Member

I've attached MCOL screenshot of AofS submitted/received date 17/2/25
I vaguely recall submittint the AofS via the MCOL website (I didn't email it the CNBC)

I didn't see a way to add the defence via MCOL and your instructions to email claimresponses.cnbc@justice.gov.uk sit well with me being able to keep track of what I've sent and recieve replies to. This is what I sent:

'On 17 Feb 2025, at 09:43, 'I' wrote:

Please find attached the defence and draft order in the matter of Excel Parking Services Ltd v xxxx xxxxxxx Claim no.: xxxxxxxx

20250211ExcelParkingPCNClaimDEFENCE.pdf
20250211ExcelParkingPCNDraftOrder(Strikeout).pdf

Reply I received back ...

On 17 Feb 2025, at 09:44, ClaimResponses.CNBC <ClaimResponses.CNBC@justice.gov.uk> wrote:

Thank you for emailing the Claim Responses Team in the Civil National Business Centre. Please expect a response to your enquiry in 10 days
 
 
When sending us documents please ensure you comply with the Practice Direction 5B
 
https://www.justice.gov.uk/courts/procedure-rules/civil/rules/part05/pd_part05b
 
Documents not complying will not be accepted, in particular if it is over 10MB or 25 printed pages in size.
 
I had only sent (copied from you) my defence and draft order. Although I had completed the N9B I didn't include this in the attachment at the time and wonder now if this is where I failed to progress the process as I should. That being said the MCOL entry after receipt of AofS states 'A judgment was issued against you on 20/03/2025 at 19:08:12' NOT something along the lines of info received but more info required.

Yesterday morning I waited 48 minutes to speak with CNBC help processor who hung up after less than a minute. I forward my email of 17 Feb 2025 and CNBC acknowledgment.

Yesterday afternoon calling back I waited 1 hour 27minutes to speak with a CNBC help processor who again hung up after a couple or so minutes but did call back to say, 'email in all the information putting in title line mark *Unprocessed*'. I tried to explain I am very anxious the CNBC instructions contradict what you're saying ie only one email will be processed. The operator said I was not listening/confused ... I emailed 'the claim, the AofS, N9B form, Defence and draft order'.

I am concerned none of the emails will be considered in particular the last email as I have sent more than one email.

Asking the CNBC if Judgment for Claimant (in default) means I will next have a bailiff banging on the door was told I need to seek legal advice but there are steps in between now and Bailiff at door. Could you please advise what these are and if you feel I have done the wrong thing sending emails as CNBC instructed me to do.

Thanks again for you assistance.





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10
Hi Hero Member

Although I emailed the reply you had provided I received back the following:

20250320JudgmentForClaimantExcelParkingRedacted.pdf

I have emailed back CNBC asking why when I emailed them my defence and they emailed back acknowledged receipt of my defence email, I was then sent a Judgment for Claimant ordering I pay £287.28 (debt plus interest).

As CNBC did not email asking for further information I assumed what I sent was appropriate - but at the very least it was recieved which is very different to the Judgment of 'You have not replied to the claim form'

On the MCOL website I also tried to enter an order to have the judgment set aside but until fee of £303 is paid I am unable to submit that the court have acknowledged receipt of email I sent.

Is there anything else I can do?

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11
Thank you again for all your help.

12
Dear Hero Member

Please find Claim Form attached. Issue Date: 11 Feb 2025.

Thanks again

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13
Dear Hero Member

Rather than obvious subject headed DBL ref: x or from email DBL one was emailed from Lorraine Boardman.
I had asked the form be sent unfortunately they emailed and I missed it.

Two forms were attached for completion:

DCB LEGAL FINANCIAL AND AFFORDABILITY INCOME AND EXPENDITURE STATEMENT [Am I required to disclose my financial information?]

And

REPLY FORM
YOU HAVE 30 DAYS FROM THE DATE AT THE TOP OF THE ENCLOSED LETTER TO FILL IN AND
RETURN THIS FORM. IF YOU DON’T, IT COULD RESULT IN COURT PROCEEDINGS.

The closest box to why I shouldn’t pay is:
BOX D
I dispute the debt.
Tick this box if you don’t owe the debt, for example because the debt should be paid by someone else,
because you have already paid it, or because there is a legal problem with the credit agreement.
I dispute the debt because ……………
Explain on a separate piece of paper why you dispute the debt. Give as much detail as possible and provide
copies of any supporting documents.
NOW GO TO SECTION 4.

SECTION 4: What documents are you sending with this form? What information do you need?
Complete the boxes below if you want to provide or get more information.

To arbitrator I wrote ‘Should this appeal be rejected, I am fully prepared to defend this matter in court, where I
will require Excel Parking to substantiate their claims with proper evidence of record logs
from and including 26 September 2023 through to and including 28 August 2024, showing
the VRM’s where only the 1st or 1st and 2nd characters of VRM’s are on data log, instead of
other 6 VRM’s entered after 1st character.’

I have now received a Claim Form from Civil National Business Centre totalling  £260.84 (Claim of £170, interest, court fee & legal costs)

Having failed to complete DBLs two forms have I lost the battle or is there a way I complete the Claim Form to try to get out of the total amount?

Could I attach the reply form late saying not completed previously ‘cos missed as not sent by mail and ask for copies of record logs from and including 26 September 2023 through to and including 28 August 2024, showing the VRM’s where only the 1st or 1st and 2nd characters of VRM’s are on data log, instead of other 6 VRM’s entered after 1st character?

Once again your help is greatly appreciated

15
Dear Hero Member (b789)

Per your entries above I am back as I have received a letter of claim (attached) from dcblegal.

Please advise what I do next.

Thanks again

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