Dear Hero Member
I've attached MCOL screenshot of AofS submitted/received date 17/2/25
I vaguely recall submittint the AofS via the MCOL website (I didn't email it the CNBC)
I didn't see a way to add the defence via MCOL and your instructions to email claimresponses.cnbc@justice.gov.uk sit well with me being able to keep track of what I've sent and recieve replies to. This is what I sent:
'On 17 Feb 2025, at 09:43, 'I' wrote:
Please find attached the defence and draft order in the matter of Excel Parking Services Ltd v xxxx xxxxxxx Claim no.: xxxxxxxx
20250211ExcelParkingPCNClaimDEFENCE.pdf
20250211ExcelParkingPCNDraftOrder(Strikeout).pdf
Reply I received back ...
On 17 Feb 2025, at 09:44, ClaimResponses.CNBC <ClaimResponses.CNBC@justice.gov.uk> wrote:
Thank you for emailing the Claim Responses Team in the Civil National Business Centre. Please expect a response to your enquiry in 10 days
When sending us documents please ensure you comply with the Practice Direction 5B
https://www.justice.gov.uk/courts/procedure-rules/civil/rules/part05/pd_part05b Documents not complying will not be accepted, in particular if it is over 10MB or 25 printed pages in size.
I had only sent (copied from you) my defence and draft order. Although I had completed the N9B I didn't include this in the attachment at the time and wonder now if this is where I failed to progress the process as I should. That being said the MCOL entry after receipt of AofS states 'A judgment was issued against you on 20/03/2025 at 19:08:12' NOT something along the lines of info received but more info required.
Yesterday morning I waited 48 minutes to speak with CNBC help processor who hung up after less than a minute. I forward my email of 17 Feb 2025 and CNBC acknowledgment.
Yesterday afternoon calling back I waited 1 hour 27minutes to speak with a CNBC help processor who again hung up after a couple or so minutes but did call back to say, 'email in all the information putting in title line mark *Unprocessed*'. I tried to explain I am very anxious the CNBC instructions contradict what you're saying ie only one email will be processed. The operator said I was not listening/confused ... I emailed 'the claim, the AofS, N9B form, Defence and draft order'.
I am concerned none of the emails will be considered in particular the last email as I have sent more than one email.
Asking the CNBC if Judgment for Claimant (in default) means I will next have a bailiff banging on the door was told I need to seek legal advice but there are steps in between now and Bailiff at door. Could you please advise what these are and if you feel I have done the wrong thing sending emails as CNBC instructed me to do.
Thanks again for you assistance.
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