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Messages - RootieTootie

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1
Still heard nothing from the council re this PCN. Can I assume it's been thrown out?

2
Hello!

Apologies, missed this notification.

Still heard nothing re the PCN.

I'm the registered keeper and all details up to date.

3
I checked on the Leeds City Council website about the blue badge renewal process and there's nothing that says it should be returned in any of the webpages before filling out your details. Even in the 'change your details' section, it says you can carry on using your old badge until the new one arrives but nothing about returning an old badge.

4
I wasn't aware of this and don't believe my partner has ever returned an expired badge. Do you believe this would effect the decision? He'll happily return it!

5
I've still not received a response following my online challenge. It said in the automatic email response "Thank you for contacting us regarding Penalty Charge Notice LS31347230. Please note that the above Penalty Charge Notice (PCN) will be placed on hold pending our investigations.We aim to respond to all correspondence within 15 working days. Therefore, there is no need to send any further communication."

Is this an unusually long time to wait for a response? It's been almost a month.

6
Thanks, I've found the online option. It wasn't immediately obvious.

We'll soon find out what it's made of...

7
Good evening,

Just posting an amended letter. There doesn't seem to be an email option for challenging the PCN. Should I send this in registered/recorded post, or will standard post do with proof of postage?

Dear Sir/Madam,

I am writing to challenge the above Penalty Charge Notice issued on 12th August 2025 for parking in a disabled bay. I was driving my partner, who is registered blind and a Blue Badge holder, and displayed their badge in the windscreen.

Unfortunately, my partner’s expired badge was mistakenly placed at the front of the windowed wallet instead of their current valid one which expires in. Both badges were in the same wallet, and I hadn’t realised the valid badge wasn’t on display which it usually was. My partner later remembered that he’d dropped his wallet and must have put the badges back in the wrong order and due to his vision impairment, he didn’t realise he’d put the invalid badge on top.

I have enclosed:

-A photograph taken at the time showing both badges taken in the location of the PCN
-A close-up of the valid Blue Badge showing it was in date on 12th August 2025
-A photograph of my partner holding both badges

This was a genuine mistake and my partner was fully entitled to use the disabled bay. I do understand it was my responsibility to check the badge. As it had been valid when used only the day prior to 12th August, I had been on automatic pilot in just adjusting the clock and didn’t notice the wrong badge was displaying.

This is the first time I have ever received a ticket of this nature, and I have always made every effort to follow the rules when driving my partner.

We rely on the Blue Badge to maintain my partner’s independence and enable them to attend essential appointments, so we take its proper use very seriously.

My partner wishes me to mention that, while the Blue Badge has the word ‘front’ in braille, it does not provide the expiry date in braille. This makes it very difficult for him to determine if a badge is valid, or not. It would be helpful for others in a similar situation if expiry dates could be made accessible in braille, or a tactile format.

I respectfully ask that, in light of the evidence provided and the genuine nature of this mistake, the PCN be cancelled.

Thank you for your understanding and consideration.


Kind regards,

[Name]

[Address]

[Contact Information]

8
Thanks for feedback so far. Noted @Incandescent.

Fair enough @H C Andersen. Happy to amend the letter accordingly. I was just in automatic pilot updating the clock without thinking to check the date as it had been renewed a while ago, but fair enough it's my responsibility.

@Enceladus, it was 2024 so not sure why he's kept it in the wallet. Not something I can say was a recent update. Just a silly oversight on both our parts.

9
Hello there,

My partner’s totally blind and we both travelled into Leeds City Centre as he wanted to go swimming. We parked in a disabled bay and displayed his blue badge with the correct time. It was about 9.00pm. The disabled bay time restriction actually ended at 10pm. At 9.45pm my car was issued a PCN. I realised that my partner’s old blue badge was on display which had expired and his new one that's valid until 2027 was hidden underneath. Unknown to me, he had dropped the wallet earlier in the day and put the back the display cards in the wrong order (I didn’t realise he still had his out-of-date badge in the wallet). Incidentally, blue badges do not have the expiry date embossed with braille even though it does say in braille “front”. This was a genuine error and I took a picture of both badges side by side in situ and of my partner holding both.
 

I’d be grateful to understand the best way to proceed to contest this. I’ve drafted the letter below for your thoughts.

Here is the PCN front and back:

https://freeimage.host/i/FtFJg7S
https://freeimage.host/i/FtFJU22

Street view link (please note these bays are now disabled bays not club car bays - this google image is 5 years old): https://maps.app.goo.gl/fRc6mogjDVTGjxPQA

Proposed letter:

Dear [Council/Issuer Name],

I am writing to challenge the above Penalty Charge Notice issued on [date] for parking in a disabled bay. I was driving my partner, who is blind and a Blue Badge holder, and displayed their badge in the windscreen.

Unfortunately, my partner’s expired badge was mistakenly placed at the front of the badge wallet instead of their current valid one. Both badges were in the same wallet, and due to my partner’s visual impairment, he could not tell that the expired badge was showing. I have enclosed:

-A photograph taken at the time showing both badges taken in the location of the PCN
-A close-up of the valid Blue Badge showing it was in date on [date of ticket]
-A photograph of my partner holding both badges

This was a genuine mistake — my partner was fully entitled to use the disabled bay.

This is the first time I have ever received a ticket of this nature, and I have always made every effort to follow the rules when driving my partner.

We rely on the Blue Badge to maintain my partner’s independence and enable them to attend essential appointments, so we take its proper use very seriously.

My partner also wishes me to mention that while the Blue Badge has the word “front” in braille, it does not provide the expiry date in braille. This makes it very difficult to distinguish between valid and expired badges if both are in the wallet. It would be helpful for others in a similar situation if expiry dates could be made accessible in braille or tactile format.

I respectfully ask that, in light of the evidence provided and the genuine nature of this mistake, the PCN be cancelled.

Thank you for your understanding and consideration.


Kind regards,

[Name]

[Address]

[Contact Information]


10
Private parking tickets / Re: LEEDS - St Peter's Buildings – CPM
« on: August 06, 2023, 12:42:30 pm »
The driver has paid the £60 reduced fine.

It was felt it was not worth expending the energy.

Thanks for all your advice and knowledge, it's very much appreciated.

11
Private parking tickets / Re: LEEDS - St Peter's Buildings – CPM
« on: July 25, 2023, 12:01:48 pm »
Hi there!

This was received yesterday, 24th July, (which answers DWMB2's information request) following an email to the complaints email address (complaints@uk-cpm.com):

"Dear .....

We have reviewed the further evidence you have submitted since your first appeal and must advise that our decision to reject your appeal is unchanged. Whilst we note your comments, the reduced amount of £60.00 was payable within 14 days from the date the Notice to Keeper was issued to you, 11th May 2023. When we received your appeal on 2nd June 2023, the period to pay the reduced amount had expired and the full amount of £100.00 was payable, therefore, upon rejecting your appeal on 4th July 2023, the correct amount was detailed. We note an admin error has occurred by detailing the incorrect payment due date, please accept our apologies for this. On this occasion, as a gesture of goodwill the full amount of £60.00 is due by 7th August 2023. The information about the 28 days advises the PCN will be passed to our Debt Recovery agents after this period. You have now reached the end of our internal appeals procedure. Please be advised that any further correspondence received from you, will not be responded to."

This a better response than expected, but I am keen to still try to identify the landowner and appeal to him directly before 7th August, although, I am struggling to find out who the landowner is.

There's a map and photo of the place the PCN was issued in the dropbox folder - the address being: St Peter's Buildings (I believe at LS9 8AH). The businesses surrounding the land have been contacted to no avail. Land registry have been contacted and sent over the process to find the landowner – You can pay £3 if you know the title number, but to find the title number you have to apply via a SIM form and that seems very convoluted and SIMs require "a plan to show the land that you are interested in, but it must: be drawn to scale, be based on the current large scale Ordnance Survey map, indicate scale and north point and show property extent with suitable colouring and position in relation to nearby roads and other features." As mentioned the dropbox has a plan of the area but to make this to scale is beyond my capabilities. There seems to be a potential free MapSearch option, but you may have to have a registered  business to access that.

Any thoughts/advice on identifying the title number and tracking down the landowner welcome.

12
Private parking tickets / LEEDS - St Peter's Buildings – CPM
« on: July 22, 2023, 12:30:33 am »
Hi there,

A PCN was issued in a make-shift looking car-park that turns out was permit only.

All info in dropbox here: https://www.dropbox.com/scl/fo/q6ogriloo1iipjndggj95/h?rlkey=p2wibd4lfstqxfz9cq574djdf&dl=0

The driver appealed and lost the appeal and is now prepared to pay the fine to save more expended energy on fighting CPM who seem to reject all appeals regardless. But there seems to be errors in this appeals email (pasted below).

Firstly, the payment due date seems to be incorrect. When logged onto the online payment it said the payment was 4 days overdue - so perhaps it was supposed to read 18th July 2023? However, the email below states that the driver has to pay "within 28 days of the date of this correspondence".

Secondly, the amount due seems also to be incorrect. The rejection email states "If you appeal this charge further then you will lose the ability to pay at the reduced rate." The reduced rate is £60, not £100 as stated.

An email has been sent via their complaints email address as there doesn't seem to be any other way to get through to this company as everything is automated.

Any advice would be gratefully received on whether the assessment of the appeal rejection is correct and how else CPM can be contacted regarding paying the £60 reduced fee.

Many thanks in advance.


The following appeal rejection was received on 4.7.23:

PCN REFERENCE NUMBER:
DATE OF PARKING EVENT: 6th May 2023
PAYMENT DUE DATE: 18th May 2023
TOTAL AMOUNT DUE: £100.00

Dear

Thank you for your appeal against the above Parking Charge Notice.

At UK CPM we consider all appeals on a case-by-case basis. We take each appeal very seriously and thoroughly investigate any evidence that has been provided. We appreciate your circumstances and understand this is not a situation anyone would like to find themselves in; however, these parking conditions have been put in place to ensure fair usage for all motorists and support the needs of our client. After careful consideration, it is unfortunate that I am writing to you today to advise that on this occasion, your appeal has been unsuccessful.

The decision to uphold your parking charge notice has been made on the following basis.

Whilst we note the comments and reason for appeal, as per our photographic evidence, the vehicle was parked in contravention of the advertised terms and conditions. This location is for authorised vehicles only whilst they remain on site. Therefore, we can confirm that this Parking Charge has been issued correctly.

You have now reached the end of our internal appeals procedure and therefore you now have two options; either pay or appeal to the Independent Appeals Service (IAS) - you cannot do both.

To make payment of the total amount due as shown above, please use one of the following payment options;

Online: www.paymyticket.co.uk
Telephone: 0345 463 4040 (24hr)
Post: Payments & Collections, PO Box 3114, Lancing, BN15 5BR
Alternatively, if you do not agree with your internal appeal outcome and you wish to dispute the matter further, as you have complied with our internal appeals procedure you may use, and we will engage with, the IAS Standard Appeals Service providing you lodge an appeal to them within 21 days of this rejection.

The Independent Appeals Service (www.theIAS.org) provides an Alternative Dispute Resolution scheme for disputes of this type. If you decide to appeal to the IAS, you will need to visit their website and use your PCN reference and corresponding vehicle registration. All PCN's will be uploaded to the IAS website by the end of this working day.

If you appeal this charge further then you will lose the ability to pay at the reduced rate. In the event that your IAS appeal is unsuccessful, the full amount for the PCN will then be payable. If you lodge an appeal with the IAS and then subsequently pay the charge prior to that appeal being determined, then the appeal will be withdrawn, and you will not be given a further opportunity to contest the charge.

If you do not wish to dispute the matter further and payment is not received within 28 days of the date of this correspondence then additional charges may be incurred, for which you may be liable. If the charge continues to remain outstanding, the matter may be later referred for litigation in the County Court which could result in a County Court Judgment being made against you; this may impact on your ability to obtain credit in the future.

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