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« on: September 17, 2024, 02:26:37 pm »
Hello, looking for some help. I've had a PCN through from a company called Civil Enforcement for 'Payment not made in accordance with notified terms'. I pulled into the car park, finished a phone call and then made my way to the parking meter to pay for a ticket. The ticket machine was out of order, so therefore I couldn't put my registration plate in or anything to pay for a ticket. I walked back to my car and left. The total duration I was in the car park was 14 minutes. I have a photo of the machine showing the 'out of order' message with the date and time clearly visible, however it's just a photo of the screen, not the full ticket machine with a serial number or anything on it. The parking charge due is £100, reduced to £60 if I pay withing 14 days. This happened at the Oak Mall Shopping Centre, Greenock, PA15 1JW (Scotland). Do I need to pay this? Thanks