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Messages - Mans_tuder

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Thank you @b789
I received a letter of claim on August 9th for a ridiculous amount from DCB Legal Solicitors. I called them expalining i was a resident, the lady wasn’t helpful, she kept on insisting i go ahead and pay
In the past the property manager has penalties i received in the approved parking, i have no idea why he hasn’t been able to handle this
I have email evidences i sent to him with the PCN, he never replied to any of the emails but rather ask for a copy of it over a phone call. I knew something was wrong when he never replied, but i didn’t pay attention because he resolved it then

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Thanks for your response @DWMB2 . See requested details
1. The parking company - Civil enforcement ltd
2. My contract lease says it provides free parking, but doesn’t specify the exact location. We couldnt park on the street either becuase the council didn’t give permits knowing we had private parking
3. The penalty was issued for parking at the residents assigned area

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Hi everyone,

I’m in a bit of a bind and could really use some legal advice on my situation with some parking charge notices (PCNs).

Here’s the situation:

I received a letter on the 11th of July 2024 regarding a PCN from an apartment I moved out of back in April. The notice had already been passed on to debt collectors by the time it got to me. I immediately contacted the property manager, who told me to send him the details and that he would sort it out, as he has done in the past.

For context, I lived in this apartment for about two years. When I moved in, I sent an email with my car’s number plates to the property manager, who updated the details on the building’s parking system. Occasionally, the system would glitch, and residents would get random parking tickets. In those cases, we would send the tickets to the property manager, who would call the parking company to get them canceled.

Fast forward, on the 7th and 9th of August, I received letters saying I had 10 outstanding parking charges that had been sent to debt collection solicitors. I called the property manager again, and he promised to sort it out, but now he’s stopped answering my calls and has ignored all my follow-up emails.

I sent my lease contract to the solicitors to prove that I was a resident at the time of the alleged violations. However, they are arguing that the signage in the parking lot does not specifically state that residents are allowed to park there. Everyone in the building was told to park there, and I know of other residents who have had similar issues with random penalties.

I’ve tried contacting POPLA, but they can’t help in this situation. I’ve tried everything I can think of, and I’ve even told the property manager I would consider legal action if he continues to ignore my communications.

The debt collection solicitors are now giving me until the 11th of this month to pay. I’m completely lost on what to do next, and I’m really anxious about what happens if I don’t pay by then.

Any advice on how to handle this situation would be greatly appreciated. Happy to answer any questions in the comments!

Thanks in advance for your help!

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