Show Posts

This section allows you to view all posts made by this member. Note that you can only see posts made in areas you currently have access to.

Messages - BDayOwl

Pages: [1] 2
1
Hey all, claim form arrived yesterday. Any advice on next steps would be much appreciated!



[ Guests cannot view attachments ]

2
Thanks for the above reply, however I would have had more luck just shouting at a brick wall:

Quote
We write in response to your correspondence received in our office dated 24/09/2024.

 

We now respond to the same as follows.

 


We refer to our communication of 24/09/2024, we confirm that despite your latest correspondence, our position remains as previously advised. As such, should our client instruct us to proceed with further legal action, we reserve the right to do so without any further reference to you.

 

If you are at all unsure of your legal position, you may wish to seek your own independent legal advice. For example, you may wish to seek independent legal advice from the Citizens Advice Bureau. 

 

You now have 24 days from the date of this email to make payment of £170.00. Failure to make payment will result in a Claim being issued against you without any further reference.

Payment can be made via bank transfer to our designated client account: -

Account Name: DCB Legal Ltd Client Account   
Sort Code: 20-24-09   
Account Number: 60964441
You must quote the correct case reference (XXXXXXXX) when making payment. If you do not, we may be unable to correctly allocate the payment. If further action is taken by us as a result of an incorrect reference being quoted, you will be liable for any further fees or costs incurred.

We would ask that you kindly furnish us with your most up to date telephone number, this can be emailed to us at info@dcblegal.co.uk.

Alternatively, you can contact DCB Legal Ltd on 0203 838 7038 to make payment over the telephone or online at https://dcblegal.co.uk/response/pay-online/.


 
Kind Regards,

 

Louise Bridle

 

DCB Legal Ltd 

3
Reply received:

Quote
We write in response to your correspondence received in our office dated 05/09/2024.

 

We now respond to the same as follows.

 

The Parking Charge Notice (PCN) was issued as the vehicle, XXXXXX had stopped to pick up in a restricted zone. The signage on site clearly stipulated, 'no pick up or drop off'. Please see attached. As evidenced by the images of the vehicle attached, the vehicle picks up a passenger. This is a clear breach of the Terms and Conditions of the site. Therefore, it is our Client's position the PCN was issued correctly.

 

Your appeal was received by our Client on 16/05/2024. In response to your appeal our Client informed you that upon review of the CCTV evidence, it was confirmed your vehicle stopped to collect a passenger on an access road where restrictions apply. Our Client then afforded you the opportunity to pay the PCN at a reduced sum of £60.00 or make an appeal to the Independent Appeals Service. No further payment or appeals were made. Please see attached both the appeal and response.

 

Given that the case has been escalated to this firm for recovery action, the time to appeal further has now elapsed and payment of the PCN is now required.

 

The PCN was not paid within the prescribed 28 days or indeed at all. In view of this the sum of £70.00 is also claimed as a contractual cost pursuant to the Contract. The £70.00 contractual cost is not inclusive of VAT.

For clarity, our Client is an approved operator of the International Parking Community. We apologise for the administrative error within our previous correspondence.

We can confirm the Landowner Agreement has been extended by mutual consent. As such, our Client has sufficient authority to manage parking in this location.

Please note, we will not be engaging in further correspondence regarding matters previously discussed.

If there are any documents that you have requested, but that are not attached, it is because we have deemed the request to be disproportionate and/or not relevant to the substantive issues in dispute. We respectfully draw your attention to paragraph 2.1(c) of the Protocol and remind you that both parties are expected to act reasonably and proportionately. 

You now have 30 days from the date of this email to make payment of £170.00. Failure to make payment will result in a Claim being issued against you without any further reference.

Payment can be made via bank transfer to our designated client account: -

Account Name: DCB Legal Ltd Client Account   
Sort Code: 20-24-09   
Account Number: 60964441
You must quote the correct case reference (XXXXXXX) when making payment. If you do not, we may be unable to correctly allocate the payment. If further action is taken by us as a result of an incorrect reference being quoted, you will be liable for any further fees or costs incurred.

We would ask that you kindly furnish us with your most up to date telephone number, this can be emailed to us at info@dcblegal.co.uk.

Alternatively, you can contact DCB Legal Ltd on 0203 838 7038 to make payment over the telephone or online at https://dcblegal.co.uk/response/pay-online/.


Kind Regards,

 

Louise Bridle

 

DCB Legal Ltd

4
Noted, will be sure of that moving forwards.

Quote
Hi Shahera,

Thanks for your prompt reply, but you seem to have missed a few points.
My initial question was about whether the additional £70 'debt recovery fee' was inclusive or exclusive of VAT, not the original parking charge. Please clarify whether the recovery fee of £70 is inclusive of exclusive of VAT, or whether it's VAT-exempt as you seem to have indicated above.
Point 2 has been completely ignored, so I'll share it again: "Regarding the principal sum allegedly due under the PCN: Is this being claimed as damages, or is it intended to be pleaded as consideration for a service (i.e., parking)?"
You've shared 3 pages of what, according to the numbering in the footers, is an 8 page document. In addition, the term specified within the contract lapsed in January 2023. Furthermore, the contract you have shared is signed by Bristol Airport Ltd, with no reference to the landowner. Please provide the full and valid contract flowing from the landowner, Ontario Teachers’ Pension Plan (OTPP), through their managing agent, Bristol Airport Ltd, to your client, evidencing their contractual right to issue PCNs in their own name.
You've alluded to the BPA Code of Conduct, but I note that VCS LTD aren't listed on the BPA's Approved Operators. Can you confirm whether VCS Ltd are bound by the BPA's Code of Conduct?
Under the PAP I am entitled to specific answers to these questions, so please share full answers at your earliest convenience.

5
Appreciate the help! I've already sent a response but it effectively covers all of the points in your message.

Thanks again.

6
Thanks for the above.

Yes, just to be clear, the 3 pages I've shared is the sum of what was sent to me by DCBLegal.

Very good point on the VAT front. I'll report them immediately.

7
I also note that they've alluded to the BPA's code of practice, but VCS aren't a BPA Approved Operator. Is this anything?

8
Yes, this is everything they sent me.

At this point do I go back questioning those points?

9
Received quite a swift reply.

Quote
We write in response to your correspondence received in our office dated 4th September 2024.

 

We now respond to the same as follows.

 

The address we have on our records is your current address - XXXXXXX.

Any previous addresses have been removed.

 

The HMRC ‘VAT Supply and Consideration manual’ (VATSC06140), which was last updated on 02 September 2020, confirmed that parking charge notices falls out of the scope of VAT. There is no requirement for a VAT invoice to be issued to you.

The sum added is a contribution to the actual costs incurred by our client as a result of your non-payment. Our client’s employees have spent time and material attempting to recover the debt. This is not our client’s usual business, and the resources could have been better spent in other areas of the business. Had you of paid as per the Contract, there would have been no need for recovery action so the amount due would not have increased.

In accordance with the British Parking Association (BPA) Code of Practice, where the Parking Charge Notice (PCN) becomes overdue and before Court proceedings have commenced, a reasonable sum may be added for the debt recovery fees. BPA - 24.1b “Where a Parking Charge becomes overdue and before Court Proceedings have commenced, a reasonable sum (which covers the cost of recovering debt) may be added for the debt recovery fees. This sum must not exceed £70 unless prior approval from the BPA has been granted”. The correct recovery fees have been added and will not be removed.

 

Please see the attached contract agreement.

 
You now have 30 days from the date of this email to make payment of £170.00. Failure to make payment will result in a Claim being issued against you without any further reference.

Payment can be made via bank transfer to our designated client account: -

Account Name: DCB Legal Ltd Client Account 
Sort Code: 20-24-09 
Account Number: 60964441
You must quote the correct case reference (XXXXX) when making payment. If you do not, we may be unable to correctly allocate the payment. If further action is taken by us as a result of an incorrect reference being quoted, you will be liable for any further fees or costs incurred.

Alternatively, you can contact DCB Legal Ltd on 0203 838 7038 to make payment over the telephone or online at https://dcblegal.co.uk/response/pay-online/.

 
Kind Regards, 

 

Shahera Begum

Administration Associate

DCB Legal Ltd 

Attachment: https://imgur.com/a/R0i2Oa3

11
Hi all,

Letter of Claim received today. What are the next steps?

12
You are at the second one it seems, but going out of the airport. In order to get there you would have gone past the short stay/arrivals car park turning (which you would have done of course since it's closed), gone to the next small roundabout, ignored/missed the left turn for the arrivals/pickup and gone fully round it to get back to that crossing.

I am actually heading towards the car park. I was driving to the pickup area, red traffic lights, passenger jumped in, green light, moved away, around the roundabout and then out of the airport.

13
That's my argument I think. Lights went red, vehicle stopped, car door opened, car door closed, vehicle waited for a few seconds, lights went green, car moved off. Aside from fighting the passenger off or driving into the pedestrians, there wasn't really much of an option. The vehicle stopped in order to comply with the traffic lights.

14
Thanks for your post.

The traffic lights were located where there is an existing zebra crossing (51.387023, -2.711737). I'm also concerned about proving this coincidence was exactly that. The passenger was incidentally in the wrong place because she thought the pick up was near the bus station. However, a coincidence is exactly what it was.

My main hope here is that ALL of the evidence that VCS hold shows the car stopped at the red traffic lights. There is no picture showing the car while the traffic lights are not red, therefore I would hope the 'reason' for stopping is abundantly clear, coincidence or not. Had they provided one picture of the car stopped at a green traffic light I'd absolutely pay up.

15
Naivety. It seemed a mistake on their part to be pursuing something so obviously cut and dry, so we contacted them to notify them of their embarrassing misunderstanding.

We appreciate what a mistake that was, but still hope the case is redeemable.

Pages: [1] 2