Free Traffic Legal Advice

Hi,

Just a quick update, I received the following response to both of my appeals a few weeks ago...


Dear [BINGO],

Re: Parking Charge Notice Number CPxxxxxxxx (Vehicle: xxxxxxx)

Site: New Square, West Brom Retail Park

Issue date: 31/07/2024



Thank you for your correspondence relating to your Parking Charge

Further to your representations, we have investigated your claims and can confirm that your Charge has subsequently been cancelled in full and no further action will be taken.

Please disregard any letters received, that relate to this Parking Charge, that predate this correspondence.

Yours faithfully,

CP Plus Ltd.


That's officially case closed, thanks for the help, very much appreciated.

Bingo

Hello,

Hope you’re all well.

To get straight to it, my situation is as follows.

The driver parked in what they thought was a parent & child bay on two separate occasions (roughly two weeks apart). I, the registered keeper, have received two PCNs in the post, as some bays in this particular area of the car park have been converted to disabled spaces, which the driver was not aware of at the time.

Based on what I know / can recall I have outlined the following points I think may be relevant based on details within the PCNs and images taken since:

Signage is poor / unclear particularly on the bays themselves which still display both parent & child and disabled images – the row where the driver was parked used to be all parent & child spaces, some have been changed to disabled spaces and there isn’t any clear signage that signifies where the parent & child spaces end and the disabled spaces start.

The signage only refers to two terms and conditions, which are:
- to pay for parking using the terminals; and
- to park within a marked bay.

In respect of disabled parking, the signage only states that blue badge holders are entitled to a period of 4 hours free parking when parked in a designated bay using a voucher code (obtained by presenting their badge to customer services) – nothing regarding displaying the badge in the vehicle is mentioned.

The dates of the incidents were 12th June and 28th June, the ‘date of notice’ on the PCNs are 15th July and 16th July respectively, they both arrived in the post on 23rd July.

The PCN doesn’t appear to be holding me liable as the keeper of the vehicle.

I’ve attached photos to support the above and would be very appreciative of any advice on how to proceed.

Thanks and kind regards,

Bingo (Registered Keeper).

https://www.flickr.com/photos/201252558@N08