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Messages - Unlucky

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Unfortunatley not. I did go back to the UKPC site to see if I could retrieve it, but I cannot see that as an option.

I basically said what I've said here and I also attached my RingGo receipt.

If from your experience, you think that POPLA applies common sence to the process ie, that I can demonstrate that I paid a parking fee, but applied it incorrectly, then I'm happy to try?

Simon

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The receipt is for my personal vehicle which I selected instead of entering the number of hire vehicle that I parked.

Granted, a very silly mistake, but proof none the less that I did pay for parking .... just associated the parking fee to the wrong vehicle.

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Thanks for ther quick responses.

I hope these links work which contain the requested info except the wording of my original appear, which I didn't keep a copy. I did however explain what happened and submitted a copy of my payment receipt through the RingGo app.

Thoughts and advice welcomed.

Simon






https://maps.app.goo.gl/8CQLTe7ZvGovsnN3A

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Private parking tickets / Selected wrong vehicle in car parking app
« on: July 15, 2024, 11:52:03 am »
I received a private land PCN from UKPC for a 20 minute parking of a hire vehicle.

Using the RingGo app, I selected my personal / private car details when I should have entered the hire vehicle details.

I have the payment confirmation from the RingGo app which obviously matches the time and place on the PCN. RingGo app account holder, card payment holder and hire vehicle driver contract details all matches to myself.

Even though I can demonstrate that I paid UKPC for parking a vehcile, they have rejected my appeal through their process.

Is there sufficient resonableness and common sense in my case to go through the POPLA process?

Thanks!

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