Show Posts - brantonrhino

Hello,Firstly apoogies for not replying sooner.I have not received any further correspondence since August 2024 so I assume they have given up trying to get me to pay.Thanks for everyone's helpBill

Hello again,As advised I have ignored all letters from debt collectors. I have now received a letter from a solicitor. I don't think it's an LoC but I am not certain. Please advise, thank you. https://imgur.com/a/parking-correspondence-rbu7Cvc (The last document)Incedentally I note that I am not being addressed correctly they are using Mr Bill Lee and should be using Mr William Lees. I don't know if this makes any difference.Thanks for your help

Thanks for the above advice. As you thought I have now received a letter from GCTT. I will ignore and wait for the letter of claim. Thanks.

Hello, I have now received a letter from ZZPS https://imgur.com/a/ZwJkTjSI was going to respond and point out that I have already told their client (UKPC) to take the matter to court. I thought I would ask your advice before I did.Thanks

Hello,Thanks for the information.The PCN and all subsequent correspondence is here https://imgur.com/a/rbu7Cvc I hope! (I have never done this before and I am a bit wary of the technology)I do not have receipts for the meals.I did stay on site and had another meal in the restaraunt when I was waiting for my wife to arrive with the spare key

Hello, I have been directed to this form from another site and I realise I have done everything wrong! However any help would be much appreciated.I inadvertently locked two meals and my car keys in the boot. My wife had to travel from Doncaster to Leeds to bring the spare key. The time limit in the car park is 90mins and I was there for 120mins. I realised I would overstay the limit and spoke to the manager in McDonalds who noted my reg number and said he would "sort it" However I received a PCN 2 weeks later.McDonalds advised I appeal to the parking company (UKPC) and then to POPLA. I have done this and POPLA rejected my appeal:POPLA assessment and decision15/05/2024Verification Code8650724264DecisionUnsuccessfulAssessor NameSpencer LawrenceAssessor summary of operator caseThe operator has issued the Parking Charge Notice (PCN) as the recorded duration of stay was in excess of the maximum stay time.Assessor summary of your caseThe appellant has provided a detailed account of events. For the purpose of my report, I have summarised the grounds into the following points, and have checked each point before coming to my conclusion. The appellant states that: • They bought three meals from McDonald’s. • They locked their keys in their boot in error. • They had to wait for their wife to bring the spare key from home which took 1 hour 20 minutes. • They spoke to a McDonald’s supervisor who took their registration number and would ensure they would be allowed to overstay their time. The appellant has provided their phone bill as evidence to support their appeal.Assessor supporting rational for decisionWhen entering onto a privately managed car park such as this one, the motorist forms a contract with the operator by remaining on the land for a reasonable period. The signage in place sets out the terms and conditions of this contract. Therefore, upon entry to the car park, it is the duty of the motorist to ensure they review the terms on the signage, and comply with them, when deciding to park. In this case, the signage states that there is a 90 minute maximum stay on site. I appreciate that the appellant stopped for a McDonald’s and managed to lock their keys in their boot which meant they could not remove their vehicle from the site within the timeframe outlined. I acknowledge the phone bill attached and appreciate that they rang recovery companies and subsequently their wife who brought the spare key as soon as they were able. I must advise that when looking at appeals, POPLA considers whether a parking contract was formed and, if so, whether the motorist kept to the conditions of the contract. Even if a motorist presents extreme circumstances setting out exceptional reasons why they did not keep to the parking conditions, POPLA does not have the remit to allow an appeal if a contract was formed and the motorist did not keep to the parking conditions. Whilst I completely understand the circumstances that led to the PCN being issued, by remaining on site 30 minutes in excess of the 90 minute maximum stay period, a PCN was correctly issued for a breach of the terms. I appreciate that the driver may have been a customer of the McDonald’s on site and bough three meals however, this is not why the PCN was issued. The driver exceeded the maximum stay on site and as such, a PCN would have been issued regardless of whether they were a legitimate user at the time. I note that staff took their registration and said they would ensure they would be allowed to overstay their time however, we are unable to take unauthorised third-party comments in to account. By utilising the site, the driver has agreed to the terms and conditions of the site made clear upon entry and has entered into a contract with the operator of the car park, UKPC. The McDonald’s staff do not work for the operator and are therefore do not have the authority to cancel the PCN or extend time. This is because it is the duty of the motorist to review the signage advertised by the operator and ensure they comply with it when deciding to park. Whilst I appreciate the frustration, the staff are unable to ensure a PCN will not be issued. Any issues in relation to this must be taken up with the restaurant directly as I am unable to consider this any further. Ultimately, it is the motorist’s responsibility to comply with the terms and conditions of the car park. Upon consideration of the evidence, the driver exceeded the maximum stay, and therefore did not comply with the terms and conditions. As such, I conclude that the PCN has been issued correctly. Accordingly, I must refuse this appeal.I have since written to UKPC and told them I will take my chance in court so dont bother with the debt recovery company.I know this is far too late in the process but what can I expect to happen next?Thanks for your help