@Sandy217 - in your OP you said that:
"...I returned the letter the next day. I believe it was within 28 days (possibly sent on 27th day as I was intending to appeal / obtaining evidence re signage not sufficient).
I received the form I completed with my licence details from hmcts to say it has been returned to me as it was not within the prescribed time and will receive a summons in due course..."
But then on 11 June you post an update:
"... Contacted the police who confirmed receipt of driving licence details…
I will be receiving a new conditional offer which will allow me to return to the fixed penalty stage.
Will also make payment of £100 as previous amount was refunded..."
Are you saying that the police contradicted what they had previously told you and that in fact they admitted that they had received your details in time re the first COFP?
If so I don't understand why they couldn't just have said pay us the £100 again that we mistakenly refunded to you. Issuing a second COFP seems daft and a recipe for confusion.
Have you any record of this exchange with the police? Was it by email? Did you record a converstaion?
Yes, the police contradicted what they said.
There is an internal email to the prosecutions manager heading 'complaint case - urgent' which was forwarded to me, in error. The contents of the email discuss me paying £100.00 payment.
No, not by email. I wanted to record the conversation, but thought it was wise not to do so, without their knowledge...