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Messages - md24

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On the 11th of April I registered for Apcoa autopay mistakenly believing that I had registered for autopay at Luton Airport Parking. Unfortunately, while the autopay covers Luton and St albans, it does not cover Luton Airport Parkway.


Believing that the autopay would take care of parking charge, on 3 separate occasions the driver parked at Luton Airport Parkway and now I (the registered keeper) have received 3 PCNs. I have tried to appeal the PCNs received on the 20th and 24th of May, but have already got back one rejected appeal for the one on the 20th. I expect the same for the 24th.


I was hoping for some leniency as it seems like an easy mistake to make, and offered to pay the cost of the original charge but they haven't budged. Is there anything that I can do in this situation to reduce the charge (now £180 for all 3) or have a hurt my case by disclosing too much in the appeal?


I have attached photos of the 3 PCNs, the picture of autopay email I attached as proof to the appeal, as well as the appeals themselves.


3 pcns


may 20th appeal (now rejected)


may 24th appeal


autopay email (if relevant)

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