Free Traffic Legal Advice

That sign only has a premium rate phone number.

Thanks b789, that's a really good spot!

Having done some searches, it looks like most have appealed based on the premium rate number being on the PCN, rather than on the signage. For clarity, the PCN itself includes at 0345 number which I believe is standard-rate, so I'm not sure whether previous cases such as Paul Bateman v Derbyshire County Council would apply in this case?

Is the signage sufficient grounds for dismissing the claim? Would I simply state what you have said and say that the contract is therefore not valid and no charge is due?

Many thanks for your assistance.

I have a parking permit for my gym, but have received a PCN saying the car was parked without one on display. It may possibly have fallen from the windscreen during the time it was parked.

PCN and parking signage attached below.

Any advice on if there is a way out of this one would be gratefully received. Thanks

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Hi,

I registered my car for AutoPay the day before it was used to drop someone off at Gatwick. I have a confirmation email of the registration.

I then received a PCN for failing to pay. Upon checking I can see no payment was taken.

I appealed to NCP stating this and providing confirmation of my AutoPay registration. I can't remember my exact wording (and cannot see a way to find it on the NCP system), but I suspect the content of my appeal may have implied that I was the driver.

NCP have rejected the appeal on the basis that "your vehicle registration appears on multiple ParkPark accounts and is therefore causing the issue with payment not being taken automatically".

I've never heard of nor knowingly registered for a 'ParkPark' account, but I presume they mean what Gatwick call AutoPay. Nor was this problem, or that payment could not be taken communicated before the PCN was issued.

I only have a single AutoPay account and assume any other account(s) belong to the previous owner(s) of the car.

NCP say the appeal is closed and my only route is now POPLA/Ombudsman.

The letter also says "We can confirm that the £6.00 charge was not deducted from your account, we have therefore set the amount of this notice to £6.00" I did wonder if this meant they'd reduced the fine to £6, but it still appears as £60 due.

Any advice greatfully received, though I now realise I should have sought this before responding - I had wrongly assumed this would be an open and shut case…!

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On 30th April I parked on Charleville Road where there were signs for a parking suspension. I looked at the nearest notice (which was on the other side of the road) and it said that parking was suspended from the 8th of May. Further down the road (on the side that I was parked on) there were additional notices, which as it turned out said parking was suspended in the spaces I was in from 30th April.

I received a code 21 PCN for parking in a suspended bay.

I would say that this is unclear signage. The sign a couple metres from my car did not say parking in that space was suspended, but the sign maybe 20 metres away said it was. It seems unreasonable to expect people to look at anything other than the nearest sign.

A local resident told me she did not think any of these signs were there last week, but I can't imagine there's any way of proving that.

I note the LBHF Cancellation Guidelines spreadsheet suggests the following criteria for a code 21:

Suspension sign error
Suspension sign missing or not visible from where the vehicle is parked

Would either be applicable in this instance? Or any other ideas on how best to challenge this?

Many thanks for your help

Pete

Nearest sign - talking of a different suspension


Relevant sign to my restriction


The locations of my car, the nearest sign and the relevant sign


PCN front
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PCN Rear
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