Free Traffic Legal Advice

Hello!

Thanks for the above, with that being sent, I finally had a reply via email. It contains their rejection and lovely offer of an extended discount period and below that, is a POPLA letter with information on how to appeal via them and reasons for appeal which I'm sure you are familiar with seeing.

So it is POPLA time, a first for me. I can do so online, are they likely to end this?

Many thanks



Reference: Parking Charge Notice - ABC1231
POPLA Ref: ABC123

Dear Sir / Madam,

Thank you for your appeal in relation to the Parking Charge incurred on 03 November
2025 at x, at Asda Sutton car park.

We have reviewed the details outlined in your appeal, but we are not in receipt of
sufficient evidence to confirm that the terms and conditions were not breached. The
signage displayed on site confirms that there is a maximum stay time in operation. Our
records confirm that on the date of the event, the maximum stay time allowed was
exceeded.

We are writing to advise you that your recent appeal has been unsuccessful and that you
have now reached the end of our internal appeals procedure.
If you wish to have your case independently assessed, please be advised, there is an
independent appeals service (POPLA) which is available to motorists who have had an
appeal rejected by a British Parking Association Approved Operator. Contact information
and further information can be found enclosed. See also www.popla.co.uk
By law we are also required to inform you that Ombudsman Services (www.ombudsmanservices.org/) provides an alternative dispute resolution service that would be competent to deal with your appeal. However, we have not chosen to participate in their alternative
dispute resolution service. As such should you wish to appeal then you must do so to
POPLA, as explained above.

Please note, if the Parking Charge was issued in Scotland/Northern Ireland, only the
driver can appeal to POPLA (Parking on Private Land Appeals).

As a gesture of goodwill, we have extended the discount period for a further 14 days from
the date of this correspondence. If you appeal to POPLA, you will not be able to pay the
discounted amount in settlement of the Parking Charge, and the full value of the charge
will be outstanding. In addition, if your appeal to POPLA is unsuccessful, you will no
longer be able to pay the discounted amount and the full value of the charge will be due.

A payment can be made by telephoning 0330 555 4444, by visiting
www.parkingeye.co.uk/payments or alternatively by posting a cheque/postal order to
Parkingeye Ltd, PO Box 117, Blyth, NE24 9EJ. Please ensure you write your reference
number on the reverse of any cheque/postal order so the payment can be allocated.

If you have received this correspondence via email, please allow 24 hours for our
systems to reflect the discounted value before making a payment via our automated
payment line or website.

HAHA I love the reply! That's more like it.

Thank you, this is very useful information, thanks for the education here and advice.

Amazing, thank you.

I have been supplied a receipt with 12:25 as payment time.

It has been 14 days from issue date, appeal deadline is 28 from delivery of ntk.

You are correct but it's hard to navigate handling this without the hassle and threats of court, baliffs etc.

We have a receipt for shopping in Asda, the customer service said they don't cancel tickets as they can't.. No reply from CEO email and linked in.

So I must appeal online it seems and let them know Asda was used, along with a lunch and coffee with kids, hence the time spent.

Will do, thank you!

Hi All.

Bill has received a NIP today, for the alleged offence of excess speed, temporary (Grrr) 50 MPH limit, road works motorway ACD.

At 10:xx AM, 14/11/2024 M25 Roadworks clockwise between J 5 and 7.

I'm not really looking to cause bill aggravation here and bill will hold his hands up, but as with everything in life, it is always worth seeking help before acting on something a bit unknown.

I have heard that this section of road is one of the most lucrative cash machines so I'm sure any loophole or escape plan has been well and truly covered.

I have checked the evidence and yes, it is bill's car. I can see an image of the car from the gantry, entering the zone and another, exiting the zone, nothing much else so you really have to take their word for it with these average speed cases don't you.

Bill has no prior offences so I'm sure Bill will be offered the awareness course. Are these all online these days?

Many thanks for any advice here, bill is happy to put hands up but as I say, we just wanted to put this offence out to the experts to see the best course of action.

Thanks for your time.
Bill, maybe not Bill...

Thank you!

Good to know in regards to the picture and what is missing.

Appeal submitted via the website, screenshot of submission confirmation saved. I also have an email acknowledgment, so now we wait.

Thanks for your help here.

Hello,

Here is the back of the charge notice.



I'm a bit reluctant to put the reg and PCN number up as this would allow anyone to get into the ticket process to falsely appeal it or other.

The evidence is literally a 360 degree range of pictures of the vehicle within a parent child bay, in addition to the 2 pictures posted up above.

Not sure if it is protocol to list all details here but just a bit worried about someone maliciously cocking up the process for me.

Thanks!