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Messages - c5647

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Private parking tickets / Re: LPS – "Failure to Pay" – Rosebird Car Park Stratford-upon-Avon - Leased vehicle
« on: April 08, 2024, 07:14:27 pm »
Thank you - I shall commence on the complaints process with words to that effect and inform the forum of the outcome. Thanks again.

(There are no other terms covering this issue in the entire agreement)

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Private parking tickets / Re: LPS – "Failure to Pay" – Rosebird Car Park Stratford-upon-Avon - Leased vehicle
« on: April 08, 2024, 06:45:51 pm »
Thanks so much for your response, and understood re: terminology.

I attach clause 3 of the lease agreement setting out my obligations. 3.7 seems to be the relevant section: "promptly pay all fees, duties, charges, fines, taxes and other outgoings payable in respect of the Vehicle".

I don't believe the lease company is a member of the BVRLA, after a quick search of their member directory. The agreement does refer to them being authorised and supervised by the Financial Conduct Authority; and complaints can be referred to the Financial Ombudsman.

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Private parking tickets / LPS – "Failure to Pay" – Rosebird Car Park Stratford-upon-Avon - Leased vehicle
« on: April 08, 2024, 03:32:51 pm »
Hi all

Please see attached PCN issued by LPS.



Note:
  • Vehicle subject to PCN is leased
  • PCN was issued to Leasing company as the named keeper
  • Driver or Lessor has never received any correspondence from LPS
The notice is dated 9 August 2023. The first Lessor knew of this was when the Leasing company issued an invoice for the amount of £60 + £10 admin charge via email, to the Lessor, on 15 March 2024.



Lessor contacted Leasing company on 15 March 2024 to ascertain what this invoice was for, and the attached copy of PCN was sent to Lessor from Leasing company.



The car park in question is at a coffee shop, which has a tablet inside for entering the registration number to claim free parking. Driver is quite sure they entered their registration number but is not able to prove this, especially given the time passed.
(This tablet does not issue receipts)



I question:
  • Can the Leasing company pay a PCN on Lessor's behalf without the lessor or driver having any knowledge of such for 7-8 months; or given any opportunity to appeal?
  • Is there anything that can be realistically done, given that the invoice has been paid by the Leasing company? Lessor has not paid the Leasing company yet but this will come out with April's Direct Debit.

Thanks for any guidance / advice.



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