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Messages - LoneStartState

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1
With an NOR date of 13th January, I plan to register for the tribunal this weekend at the latest.

I guess I should request the TRO for the location to understand the exact wording of the exemption or should I just wait for the council to generate it as part of their evidence pack?

Just to recap:

On reviewing all docs and evidence I have from them so far my primary appeal points:

No contravention occurred - no evidence of a contravention at the material time stated on the PCN and NOR

No contravention occurred - exempt activity: unloading/delivery of goods.

Also would it be worth mentioning the following as part of the appeal?  Those same speakers were collected by me the next day from the pub and I stopped at the exact same spot of the loading bay.  This once again took a number of minutes as I had to wait for a member of staff to become available, retrieve keys and unlock a back office (staff had moved our speakers there for security). They then had to find the speakers and hand them to us.  Curiously I did not receive a PCN.

2
Non-motoring legal advice / Re: not paying for fuel
« on: January 29, 2026, 11:02:33 am »
As stated, submit a subject access request to the DVLA asking who has requested your registered keeper details linked to the vehicle's VRM, when and for what purpose.  Turnaround for this is quick usually in a few days or less.

PayMyFuel claim they can automatically retrieve RK data from the DVLA ergo they would need to have a Keeper at Date of Event contract with them if they actually are the entity making KADOE requests.  The KADOE contract can be FOId once the requesting entity is known. 

If PayMyFuel are not actually making the requests and it is through another organisation that has a KADOE electronic link, the SAR will confirm that and that KADOE contract can be FOId.

It would be good to see the visibility of how these companies make requests to the DVLA.

You should also SAR PayMyFuel to see all data they have on you as given in the scant privacy policy on their website.  They state they will no longer respond in that farcical letter so if they don't you can then escalate to the ICO.

With more evidence of the nonsense from this company, a firm complaint to MFG can follow.

Maybe just post MFG a cheque for £24.24?


3
Non-motoring legal advice / Re: not paying for fuel
« on: January 28, 2026, 01:45:27 pm »
Not sure of the reach of Pay My Fuel but it might be best to get ahead of it if PMF enact the same behaviour as VARS, a similar firm and essentially blacklist the vehicle's registration from petrol forecourts their technology is operating at:

https://www.theguardian.com/money/2025/dec/20/fuel-theft-row-banned-petrol-stations-cash

Might be worth an SAR to the DVLA to see who requested your details and for what purpose.

I'm not advocating paying for the reasons other learned members have described above.  A more robust complaint to MFG who have spun you a yarn about how they "cannot intervene".  Might be an idea to work out how much you spend at that MFG forecourt to push the point home as part of a firmer complaint.

4
You should try litigationteam@ instead of litigation@. You will then get an automatic reply acknowledging receipt.

5
GSV of the location:

https://maps.app.goo.gl/4nRAzUFSpEoFYi2j8

Loading bay sign is further up the road and has no time restriction.

Any thoughts on the the incorrect contravention time as given on the PCN and the NOR? 

My vehicle had left the bay more than 40 seconds before the material time of 18:58:01 they allege the vehicle was in contravention.  Furthermore, in their own video evidence, the camera feed has switched to a completely different camera and feed in another location in Brighton as can be seen in the embedded youtube video in my first post.

The location the camera feed switched to at 18:57:57 is linked below:

https://maps.app.goo.gl/L14tXtEEYv26iRuEA

Needless to say, my vehicle has never been at that location shown on the video at 18:58.

6
Hello experts

I've received the below PCN from B + H council for stopping on a red route.  I was actually in a loading bay transferring audio equipment to a local pub about 50m away for a NYE gig myself and my brother had agreed at short notice.  There were some delays outside of our control in delivering the speakers where they needed to be in the pub.  The audio equipment consisted of bulky and heavy (just shy of 20kg each) powered speakers and a large carrier bag (probably in the region of 5-7 kilos) containing power cables for the speakers, extension leads, a reel of 4x6m XLR audio cables and some isolating foam.

I'd pre-checked the loading bay location beforehand on google maps and so that's where I stopped to deliver the items.  We needed to drop off these items separately to expedite our prep and because everything else would be able to fit with us in an Uber/taxi when we returned on a separate journey.

The PCN:



The council's video evidence that they have lifted some images from:
https://www.youtube.com/watch?v=VyCZCPnaSOM

You can see me first appear in frame returning to the vehicle at about 3m50s.  I enter the car and then return with the carrier bag.  In an unfortunate coincidence the removal of the speakers has been missed by the CCTV.  I reappear in frame at 8m10s, entering the car and setting up navigation on my phone back to my brother's flat.  My brother appears in frame at 9m0s jogging back to the car and getting in. Vehicle leaves bay at 9m20s.

I initially submitted representations to the council soon after receipt of the PCN.  Unfortunately I seem to have fallen into the trap of making my reps a bit detail heavy and containing some minutiae that the council officer has used to reject the appeal off hand.  My reps as submitted verbatim to the council selecting the no contravention occurred option from the available grounds:

I make representations against this PCN for the following reason:

No contravention occurred due to exempt activity, specifically unloading/delivery of bulky/heavy audio equipment/ancillaries as partially captured by your own CCTV evidence. I had checked Google Maps prior and identified the loading bay on the right hand side of Preston Road that was close to the Joker pub as shown in the CCTV video. The unloading/delivery of the bulky/heavy speakers and connection accessories for them took only as long as necessary with my vehicle present in that bay for a little over 10 minutes for this purpose. This time period covered:

Us arriving in the bay and carefully removing the speakers from the back seat of the car.

Carrying the speakers up to the Joker Pub, where we had been booked to DJ for New Year’s Eve.
Waiting for the manager to become available in the pub while it was busy (as it was NYE) to confirm where to put the speakers and get the ok for us to go ahead with moving bar furniture etc.

Due to space constraints, temporary movement of bar furniture such as tables and chairs (and also in this instance notifying some customers that were at the table) but also the large, heavy DJ booth itself. This was in order to allow safe siting of the speakers as they would be stacked vertically on top of each other, and also access to power/audio connection points.

Returning to my car as seen at 4m25s in your CCTV video to retrieve from the passenger foot well a large carrier bag of audio/power cables and other ancillary items required to operate the speakers and carry that back to the pub, confirming the ongoing continuous unloading/delivery of goods.

Wire up the speakers and move back into position displaced bar furniture and double check the speakers were safely in place with all ancillary items we needed present.
At 8m20s I can be seen to unlock and return to the car, setup Google Maps navigation (which can be seen in the CCTV video as the illuminated square through my rear windscreen) back to my brother’s flat in Hove and start the car. My brother quickly followed after me and we promptly left with the car exiting the bay at 9m20s.

Attached evidence:
1. Car Joker Location
2. Joker Pub NYE booking Confirmation
3. Joker NYE Invoice Copy
4. Speakers and cable bag
5. Speaker model
6. Stagg SM12PLCD Specs Page
7. Speaker Location in Pub


A prompt notice of rejection from M Case was received as below:





I was disappointed but realised I had erred in giving such a detailed representation.  Chronology was loose and I didn't give any weighting to how long each bit took but that doesn't matter.  He helpfully recommended that I should have parked somewhere else for preaparatory work and that "talking to customers" is not part of the exempt activity.  My car was fully laden and both of the speakers were visible in the back seat as my boot was full of flight cases containing roughly 400 vinyl records for the night.  Leaving my vehicle unattended in a part of Brighton I am not familiar with containing such high value gear and music is not a good idea in my opinion.  I also am not local having driven an hour and a half from Surrey stopping only to immediately pick up my brother in Hove and continue on to the pub.

This is likely all irrelevant if my understanding is correct about a potential fatal defect in the PCN that I have since discovered.  If experts could please confirm that would be great.  After the NOR I more fully interrogated the PCN and accompanying evidence:

The PCN alleges a contravention time of 18:58.  The NOR more specifically states the contravention time as 18:58:01.

There is no contravention at that time as the vehicle had exited the bay by 18:57:19.  The video feed then switches to a completely different location at 18:57:57 onwards where my vehicle is also not present. 


Any thoughts welcome.

7
Just for additional information.  litigationteam@moorsidelegal.co.uk seems to be active.  It at least gave an automated acknowledgement of receipt when tested at the end of this year while the help address still returns the automatic not monitored response.

8
You could always call your local council to report a vehicle contravening parking regulations, specifying the vehicle is parking across your dropped kerb and blocking property access. Depends how responsive your local authority is to such matters.

9
Good news in the post:



Thanks again for the guidance.

Until next time.

10
I thought so with respect to the online (non) grounds. I guess councils just need a lean revenue machine and most people wouldn't risk or know technical points to argue at tribunal.

I'll submit those reps tonight just for peace of mind. 

I reckon my brother will hope they re-offer the discount and just pay it as he accepts it was his oversight although I would feel this type of incident should warrant discretion.

I will update on the council response.

11
So reps are due by midnight on the 12th.  Here's what I have drafted and appreciate it still may be a bit long:

Dear Milton Keynes Council

On the 5th of November, I drove into Milton Keynes and parked near the EasyHotel just off Silbury Road where I was staying overnight as marked with the blue star in the attachment “MK Parking locations”.  This would have been the first time I had ever visited the city.

Later on the morning of the 6th I moved and parked my vehicle at the Witan Gate East location given in the PCN as I needed to take some bulky items to the Leonardo hotel for acting rehearsals as Santa Claus.  I genuinely thought I had paid by phone via Ringo for a new parking session in a different location.  Not familiar with MK city centre, I did not realise Witan Gate East and the EasyHotel location in fact shared the same location code (even though they are hundreds of metres apart) for pay by phone and that my Ringo session had not actually gone through, presumably as I was trying to book the session from a start time that overlapped into the end of my 5th November parking session.

I tried multiple times to pay for the 6th November parking session.  With mounting frustration, I took a screenshot of the session I had tried to book at 10:33am to cover the prior time I had intended to pay for, before any CEO issued ticket, attached in the file “Ringo 6th November Attempt”.  Upon the transaction/payment screen once again freezing, I gave up and returned to the car park to pay at a machine about 60-65m from my vehicle.  There was a queue of 3 people before me, one of whom was slow to purchase a ticket.  I finally managed to get a ticket at 10:49, 8 minutes after the PCN time, for 6 hours of parking to cover the rest of the day.

I would be grateful if you exercised discretion, given the good faith shown in persistently trying to obtain a ticket via pay by phone and then getting a physical ticket when that repeatedly failed.


As an aside, their online representation portal seems to not list any statutory grounds, I'm guessing not worth adding a point about that at this stage?






12
NTO received yesterday.  See below







First glance I can't see any glaring issues with it but will check more thoroughly tomorrow and any pointers welcome.  Will post up more concise reps here before submitting.

Does earlier submission of reps increase chance of them re-offering the discount or is it just policy to encourage payment over tribunal regardless of when reps are submitted within the 28 day window?

13
Small update

Informal reps were submitted, albeit outside the discount window.  Rejection unsurprisingly received.  They've seemed to have missed the wood for the trees but expected at this stage.  Awaiting NTO.

Reps were submitted as follows:

Dear Milton Keynes Council

On the evening of the 5th November I arrived and parked near the EasyHotel just off Silbury Road in Milton Keynes city centre and promptly paid by phone to cover parking into the morning of the 6th prior to me departing the hotel.  The location I parked is marked in the attachment “MK parking locations” with the light blue star.  This is the first time I have visited the city.  I have evidence of my hotel booking for that evening also attached.

Later on the morning of the 6th I parked in the Witan Gate East location near Genesis House as I needed to take items to the Leonardo hotel where I would be taking part in acting rehearsals for Christmas themed events as Santa Claus.  This is marked in the attachment “MK parking locations”.

When parking at the Witan Gate East location I walked toward the Leonardo Hotel and tried numerous times to pay by phone with Ringo as I had done the prior evening when I parked near the EasyHotel just off Silbury Road.  Given the distance between the two parking locations (250m or so), I did not realise that the location code for both of those areas was the same on the signs.

After a number of failed attempts to pay by phone where the transaction would freeze I gave up and returned to the pay and display machine on Witan Gate East, approximately 60-65metres from where my vehicle was parked.  There were three people queuing before me to purchase a pay and display ticket, one of whom was particularly slow.  I did however finally manage to pay for a ticket which I have attached with these representations, timestamped at 10:49 to cover 6 hours of parking, 8 minutes after the PCN issued by your CEO.  I didn’t notice a CEO around my vehicle at the time I tried to pay and seems I might have missed them by only a couple of minutes or so.  Had I seen them, I would have approached them and mentioned my issues and that I was in the process of getting a physical ticket.

It seems I was also caught out by the fact that Witan Gate East and the parking near the EasyHotel shared the same location code, which is typically unusual for other towns and cities, where even opposite sides of the road can have different codes.  This unfortunately meant I was not aware that I technically had a parking session that already applied for Witan Gate East and as such would have an even shorter amount of grace period in which to pay for time.

I would be grateful if you exercised discretion, given the good faith shown in trying to obtain a ticket via pay by phone and then getting a physical ticket when that failed.

The gap in time of merely 8 minutes between the issuance of the PCN and the purchase of the physical ticket to cover a 6 hour parking session also strikes me as being a de minimis or trivial contravention.

I hope with the information above, you can find grounds to cancel the PCN in this instance.


Their rejection:




14
So as always, with full information it is clear what has happened.

So my brother did have a Ringo session for parking in Milton Keynes that he paid for on the 5th to cover 2 hours on the morning of the 6th that would have expired at 9am. 



However the location he parked at marked by the turquoise star below, while sharing the same location code, was over 250m from where he then parked on the 6th marked by the red star.  He didn't notice that the location code was the same when trying to pay (and realistically wouldn't have expected it given the different street and significant distance - a man on the Clapham Ominbus may well agree) but utlimately couldn't pay by phone anyways and subsequently used the machine getting the ticket 8 minutes after the CEO had written theirs.



I guess this is a unique feature of Milton Keynes's urban planning whereby large swathes of the city centre blocks all fall under the same location code.

I'll prepare a draft focussing more on discretion given the above.

15
Are you sure he didn't pay for a shorter session that expired.

This is the session he repeatedly tried to pay for without success.



I'll double check with him but I'm confident no shorter session was paid for.

I also did some digging and MK council give the following insight regarding PCNs:




I also note in the second screenshot they stipulate 5 minutes grace to pay for a ticket and worryingly gives reasons they will not cancel a PCN which strikes me as pre-empting fettering of discretion.

I'll come back and 100% confirm no prior sessions/shorter sessions etc were ever bought.

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