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Messages - Innocent_bystander

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Private parking tickets / Re: Smart Parking - debt recovery for a debt I didn't know I had
« on: February 11, 2024, 01:35:12 pm »
Thank you all, I appreciate your time/attention.

I am disappointed that "Smart" Parking decided not to following the "industry best practice" referenced in section 24.4 of the BPA code of practice - I didn't receive the original PCN, never mind the notifications or reminders mentioned here! They look like such lovely people on their website too :)

I have submitted an appeal direct to Smart Parking, hoping they will do the noble thing. But if as expected they will not, I will take it to the next step to see if I get anywhere.

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Private parking tickets / Re: Smart Parking - debt recovery for a debt I didn't know I had
« on: February 09, 2024, 08:11:08 pm »
Thank you for your response.

Hopefully I can answer your questions

Company = Smart Parking Ltd, and it was a retail park, after hours.

My V5C doc is fully up-to-date.


Sorry if I didn't make clear in my original message, but the parking charge itself is not under dispute, it's the fact that I received no notification of it until a debt collectors letter (with a vastly inflated sum) nearly 2 months after the event.

I haven't contacted the landowner, but I certainly can if you think that's worth a try?

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Private parking tickets / Smart Parking - debt recovery for a debt I didn't know I had
« on: February 09, 2024, 03:24:03 pm »
Hi all,
I am after a bit of help/advice if possible please...

The driver received a debt recovery letter on 5th February 2024, for a parking charge dated 8th December 2023.  This was the first letter received on the subject (and there was no notice on the car or any other attempt at contacting).  I called debt recovery (maybe a mistake) and they tell me a letter was 'sent' (but importantly it was never received) on 28th December - 20 days after the car was parked.  The driver now apparently owes £170, with threats of legal action if that is not paid soon.  I am not sure if this is something anyone else has experienced, and knows what approach I should take?  Just to note we are fair and honest people and (like previous parking charges) would have paid promptly and without question had we been given the opportunity to do so and evidence of wrongdoing.  Many thanks in advance!

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