Free Traffic Legal Advice

That could do as an initial appeal, but don't expect it to succeed either with the operator or with POPLA.

If you haven't already, contact the venue where the vehicle was parked and ask them to intervene.

If you are going to be out of the country for 2 months, make sure you have made arrangements for dealing with any postal mail received during that period. (Not just in relation to this matter, but in general. Allowing post to go unopened for several weeks can cause minor issues to become major issues)

My actual tenancy agreement seems to just be a generic template from online and has no specific property information on it.

So just to confirm, your actual tenancy agreement doesn't mention parking, nor contain the words "parking", "park", "car" or "vehicle" anywhere in it at all?

The mention of an allocated bay in that pack is certainly useful, assuming there are no mentions elsewhere of any conditions associated with your use of the same.

UKPC already know when and where the incident took place, we don't, so please tell us.

UKPC issue around 50,000 parking charges each month, they're unlikely to spend too long on here.

If you would like advice about your own situation, please start your own thread.

A couple of points.

Firstly, you need to check the relevant Code of Practice for your references. V1.1 of the Private Parking Sector Single Code of Practice came into effect in February 2025. The operator can't reasonably be bound by a Code of Practice that didn't exist at the time of the parking event. Find the BPA Code of Practice that was in force at the time and use that.

You'll need to check exactly what the Code of Practice that was in effect at the time says about Grace and Consideration periods. In their current form, you don't get to add both together to give you 15 minutes of extra time. The consideration period is simply a period of time allowed for the motorist to consider the terms on offer and leave if he doesn't accept them. If he chooses to remain there, this is not added on to his permitted time. The grace period is intended to account for the time taken to do things such as find a space, pay, and then leave at the end of the paid for period.

The operator's argument will be that you paid for 2 hours, and spent 2 hours 14 in the car park.

I wonder if a more straightforward argument would be that you relied in good faith on the time printed on the ticket. This argument would be weak if you had (for example) purchased the ticket an hour after parking, but doesn't seem like an inherently unreasonable assumption when the ticket was purchased less than 5 minutes after entry.

I think you need to contact the court again, primarily to address two issues:

• Why they have seemingly accepted the suggestion that the claim was struck out 'in error'. The claim was struck out because they failed to comply with an order of the court, in that they served their amended particulars of claim too late.
• Confirming that you are able to submit an amended defence, responding to the revised particulars of claim. You didn't submit any at the time owing to the claim being struck out

You need to make those Google Drive links accessible, it's asking me to request access.