3. Redbridge PCN 11U Parked without payment of the parking charge
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Redbridge PCN 11U Parked without payment of the parking charge
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Hi all, thank you in advance for any help. I'm wondering if there are any avenues for appealing.

I've parked in this area many times and used the free hour on Ringgo. On this occasion something clearly didn't work when I put it through on the app, as I came back within the hour to find a PCN and checked my app to find no active parking session. I'm certain I did put it through as my friend witnessed me putting it through, but there is no evidence of that as I don't have it recorded on the app and it doesn't take a payment.

I've attached images of the PCN and the parked car (the bay markings are almost non-existent).





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Re: Redbridge PCN 11U Parked without payment of the parking charge
« Reply #1 on: »
Ringgo tells you if a a session is successfully started with a 'payment successful' screen and before that it prompts you to turn on SMS notification if you haven't - it's well worth the bit extra to confirm and alert when a session is about to expire.

So what happened?

Some adjudicators allow appeals on the nonsense that you can't pay for a free thing, so if you have proof you were there for an hour or less you can try that, plus a record of using the app successfully.

Most London councils are now taking a hardline on mishaps with phone bookings even when there is no disadvantage to them, but they can be reminded of their statutory duty to act fairly.
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Re: Redbridge PCN 11U Parked without payment of the parking charge
« Reply #2 on: »
I'm not sure what happened with the app, I can only imagine I made an error and didn't complete the parking or something similar.

I will appeal to the leniency of the local authority and see what they have to say, I have a track record of parking there lots of times on the app.
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Re: Redbridge PCN 11U Parked without payment of the parking charge
« Reply #3 on: »
Case reference   2210418781
Appellant   Amato O'Connell
Authority   London Borough of Redbridge
VRM   KS09USH
   
PCN Details
PCN   AF87761256
Contravention date   23 Apr 2021
Contravention time   10:27:00
Contravention location   Reads Close
Penalty amount   GBP 60.00
Contravention   Parked without payment of the parking charge
   
Referral date   -
   
Decision Date   24 Aug 2021
Adjudicator   Andrew Harman
Appeal decision   Appeal allowed
Direction   cancel the Penalty Charge Notice and the Notice to Owner.
Reasons   This vehicle on the council's case was parked without payment of the parking charge.
On the council's case motorists are permitted to park at this location for up to one hour for free they needing however to display a pay and display ticket or register the vehicle with RingGo.The appellant called RingGo but it would appear did not complete the registration process.
There was no duty on the appellant to pay the parking charge.
A contravention may well have occurred in this case but it is not that stated on the PCN.
The appeal is accordingly allowed.
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  3. Redbridge PCN 11U Parked without payment of the parking charge