Author Topic: Penalty Charge Notice; CDER debt collection letter; Moved address. ?Possibly ballif stage.  (Read 881 times)

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Good evening - thanks in advance for any help you can give me with the below issue which I imagine is a little unusual.


1. L B of Islington (Road Traffic) (JBW)
Thane Villas [Zone F] Waiting and Loading. Code 1 restricted street during prescribed hours.


2. Parked on double yellow lines, next (but outside of) marked bay on 12/12/2022.
We were new to the area having only just moved in recently and did not know where the bays were.
It was snowing with thick snow and so none of the road markings were visible on parking initially, hence the reason for parking on double yellows.
When coming back to the car on 22/08/2022 we had two PCNs on the windshield (and could see the car was on double yellows).
We moved the car to the space (we had a permit and were entitled to park on the road for this whole period, if in a space).
I don't believe we ever received a letter regarding the PCNs (just the two on the windshield).


We emailed the council at the time, with pictures of the snow in the street that we had taken on the day by chance.
They agreed to cancel one PCN (£65) as a " gesture of goodwill", however we paid the other (£65).


We have moved to a different address and have just come home to find three letters from a debt collector 'CDER group', regarding three PCNs during this same parking period (14th, 19th and 20th December 2022).


Location: Thane Villas [Zone F] Waiting and Loading. Code 1 restricted street during prescribed hours.


The three letters are each demanding £279, due to a £204 alleged debt and £75 charge from CDER. This therefore totals around £800.


This is the first we have heard about these three PCNs, despite discussion with Islington council at the time about the other two PCNs.
Islington never got in touch, but the CDER letters were only issued three days ago.


Attached are the new letters.
Also attached is the original appeal email sent in January 2023, and an updated email we sent tonight (before we had the idea of getting advice sorry).


https://imgur.com/a/yABuViB


We would really appreciate any help! (Re: right to appeal given it is so long, what the next steps we should take are).

Thanks

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Looks like they ticketed the car five times and have activated the enforcement process.

The paperwork - NTOs, charge certificates, order for recoveries - will have gone to the registered address of the vehicle probably starting in January 2023. What address is on the V5C logbook? When did you move?

You've blanked all the PCN details so we can't check things.

Yes, that's correct.

Address on the V5C logbook is now our current address (i.e. not the address we were living at during the initial PCN), however at the time of the issue I'm not so sure whether it had been updated or not given it was so early after we moved.

We lived at the property for a year after the incident though (moved to this property November 2023), so I'd be surprised if I hadn't updated the logbook address in all that time.

Go on the 'Check VED' website and enter your car reg number. Go to the bottom of the 'Vehicle Details' listing and you'll see when the V5C was last updated

https://www.gov.uk/check-vehicle-tax


Thanks.

Yes it was updated in December 2023. So has been correct for around 9 months, but can't be sure about when we received the PCN.

Does this change the approach either way?

So you moved in November 2023 and updated the logbook in December.
But this doesn't explain why you received none of the notice to owners and subsequent letters at your previous address(es).

Was the previous address on the logbook correct and when did you change it to that address?
Is there a chance that the logbook had yet another previous address and wasn't changed until you moved again?
It seems three addresses involved?

Is the car leased?
« Last Edit: September 02, 2024, 11:09:15 pm by stamfordman »

Yes, there are three addresses (I.e. the car was registered to a previous address before we moved in December 2022, and then we moved again in November 2023).

1. I don't know when we updated the log book address as I don't have a record of it unfortunately.
2. Yes there is a chance it was registered at the previous address (but I'd have thought unlikely as I would have expected us to have to update it in December 2022 to get the council parking permit in the first place).

Either way we didn't receive the letters at the time.

The car is not leased no.

Thanks

Quote
This is the first we have heard about these three PCNs, despite discussion with Islington council at the time about the other two PCNs.
But your "at the time" for PCNs served in August 2022 would have been in that month and maybe September, and even October,  but the subsequent PCNs were for 14th, 19th and 20th December 2022, so how could Islington know about them as they would not have even ben served when you were in discussion with Islington on the August PCNs ?

Basically our contributions and questions are in order to find out if you have a good case to present in an Out-of-Time Witness Statement to TEC stating that you never received the PCNs. You have to submit one per PCN.  ALmost all cases of bailiffs at the door and non-receipt of the statutory enforcement documents come down to an incorrect address on the V5C. This may be because of failure to keep it up-to-date, or an error in the address not noticed at the time of update. So you really do need to determine when you updated your V5 after moving in November 2022. There is a 28 days in which to submit representations or pay, then, when that period expires, the council request the name and address of the keeper from the DVLA. They only do this once and used it for all the statutory documents sent after the PCNs were served to the car. So, knowing the PCN dates, you can work out an approximate date when the councul would have requested details from DVLA.  This is an on-line messaging process, and with most councils, is automatically loaded onto their enforcement computer system.

Out-of-Time submissions give the enforcing authority an option to object to them, and they inevitably do so, at which point the TEC court officer usually refuses the OOT, and the respondent has to ask for a review by a county court judge.  This costs money and is not normally recoverable.  Sorry, but this is the predicament you are in; you have nothing else available to you to get the process reverted to the PCNs.
« Last Edit: September 03, 2024, 12:10:45 am by Incandescent »

Sorry, I think the date on the original post is slightly off. All five were December 2022, all within the same week, but only two stickers appeared on the car (hence us knowing about only two of them).

That answer is very helpful thank you.

I can't see how I would know previous dates of V5C address change unfortunately, but given we had just moved in, it makes sense that the letters would have gone to the previous address before switching over, hence us not receiving them.

So, i) is this £75 charge from CDER something we have to pay (regardless of whether they become PCNs)?
ii) is the cost of letting this go to a county court judge more expensive than the PCNs themselves anyway (i.e. around £600)?
iii) if it did go to the judge as you suggest is really the only option now, how are they likely to rule given the circumstances?

Thanks again

I don't know the exact amounts for a judge review, but it's around £115 for a papers-based review, and circa £460 for an interview with the judge "in chambers". Without some hard information on when your V5 was updated, it is difficult to see any OOTs succeeding. You can get a "second opinion" here: -
www.baillifadviceonline.co.uk

At the moment, the amounts are at their minimum, with the amount owing the council, plus the bailiff £75 fee for each PCN. If bailiffs visit, you get another £235 added on to the amount for each PCN.

In a situation like this, it is best to pay the amount demanded to prevent it going up even more. Paying has no effect on whether an OOT will succeed or not, so I think you need to consider your next step very carefully. TEC are taking ages to process OOTs at the moment, and what you don't want is the bailiffs sneaking in and adding £235 x 3 to the amount demanded. I'm afraid that cases like yours that we frequently see on this forum, rarely turn out well, sorry to have to say it.

If you want to have the best possible and most comprehensive advice then please follow the instructions in the sticky post at the top of this forum READ THIS FIRST - **BEFORE POSTING YOUR CASE!**. It's only required to redact your name & address where it's present. Please leave all other information visible, especially the PCN reference numbers, the vehicle reg, all dates and times and locations and the like.
« Last Edit: September 03, 2024, 10:36:12 am by Enceladus »

The earliest outstanding PCN is 14/12/22 so the earliest an NTO could be sent is about 12/1/23 so this is the crucial time for trying to find out if you'd just updated the V5C as this is solid ground for succeeding with an out of time application.

Not sure, but DVLA may have records of previous changes. But without this info it's hard to proceed.

When you dealt with Islington at the time they should have told you about the three other PCNs of course, which is another point.

+1.

OP, let's try and put this in some sort of order pl.

12 Dec. 2022 - parked on DYL; (for the moment the why is not relevant)

12-22nd - car was stationary(to be confirmed);
22 Dec. 2022 - moved car at which point 2 PCNs found:

PCNs dated 21 and 22nd Dec for waiting in restricted street challenged by email some time before 18 Jan. 2023. (exact date unknown but presumably after expiry of 14-day discount period) on which date an email response from authority upheld one PCN and cancelled another, but we don't know which!

3 NoEs received with unknown issue dates (one is 29 Aug. so not '3 days ago counting back from yesterday - OP leave in dates and PCN numbers).

Latest date for payment before addition of Enforcement Fee in each case is 16 Sept.

None of the post-PCN statutory enforcement notices in respect of the 3 missing PCNs was received.

The registered keeper moved in Dec. 2022. At the earliest the NTOs would have been issued late Jan. 2023.


OP, all the above shows when stripped to its essence is that the NTOs (and therefore every other notice issued by the authority) were not sent to a current address for the keeper. We're not talking about extended periods, according to you the previous V5C would have been updated promptly when you moved in order to present an amended V5C to the council for your parking permit.

This simple and very short submission should succeed with TEC provided you can show when your V5C was updated. IMO, it's this crucial.

Pl don't confuse council departments. Simply because you notified the council regarding your permit would not affect the address used for enforcement purposes, the link here is your reasoning that the V5C would actually have been updated, even if slightly after 22 Dec.

When was your permit issued?

I don't know the exact amounts for a judge review, but it's around £115 for a papers-based review, and circa £460 for an interview with the judge "in chambers". Without some hard information on when your V5 was updated, it is difficult to see any OOTs succeeding. You can get a "second opinion" here: -
www.baillifadviceonline.co.uk

At the moment, the amounts are at their minimum, with the amount owing the council, plus the bailiff £75 fee for each PCN. If bailiffs visit, you get another £235 added on to the amount for each PCN.

In a situation like this, it is best to pay the amount demanded to prevent it going up even more. Paying has no effect on whether an OOT will succeed or not, so I think you need to consider your next step very carefully. TEC are taking ages to process OOTs at the moment, and what you don't want is the bailiffs sneaking in and adding £235 x 3 to the amount demanded. I'm afraid that cases like yours that we frequently see on this forum, rarely turn out well, sorry to have to say it.

The enforcement agent (bailiff) can only load £235 once onto the charges owing, no matter how many Notices of Enforcement (one for each PCN) are being enforced.

The fee for a review by a district judge is £119 for a hearing on the papers only. And £303 for a hearing in person. One fee payable for each application for a review, one review per PCN. The fees are not refundable and cannot normally be claimed as costs even if your appeals to the Adjudicator are ultimately successful. The only exception is if your are entitled to an EX160 fee remission.

The advice to pay up now and then submit Out of Time Statutory Declarations at a later date is not without risks. This advice only came in during Covid and post Covid as there are long delays with the TEC informing the Enforcement Authorities that an Out of Time application has been submitted. This leaves you unprotected from the bailiff duing the delay.

Pre Covid the TEC would inform the EA electronically each day of any such applications received before 4pm on a working day. The EA was then compelled to call of bailiff enforcement immediately until the TEC had issued a decision. Leave it too long between payamnt and OOT and the Enforcement Authority will object on the grounds that you closed the case.
« Last Edit: September 03, 2024, 02:17:49 pm by Enceladus »

? If you pay then there's NO risk of further enforcement, I think Incandescent has got the pros and cons back to front.

Procedurally:
If you pay:
Worst case: OOT not accepted, you're out £279 *3

Best case: OOT accepted and all payments refunded.

If you don't:
Worst case: you're out 3*?£279+a further £235.

Best case:
As above.

NEITHER option affects the likelihood of success with the OOT, this will in all probability be determined by the simple issue of when your V5C was updated after you moved in Nov. 2022.

You should also write to the council because:
1. They have discretion to cancel at any time, and
2. It gives them a detailed and early heads-up regarding your OOT if these are submitted( it is plural, one OOT per PCN).