Good evening - thanks in advance for any help you can give me with the below issue which I imagine is a little unusual.
1. L B of Islington (Road Traffic) (JBW)
Thane Villas [Zone F] Waiting and Loading. Code 1 restricted street during prescribed hours.
2. Parked on double yellow lines, next (but outside of) marked bay on 12/12/2022.
We were new to the area having only just moved in recently and did not know where the bays were.
It was snowing with thick snow and so none of the road markings were visible on parking initially, hence the reason for parking on double yellows.
When coming back to the car on 22/08/2022 we had two PCNs on the windshield (and could see the car was on double yellows).
We moved the car to the space (we had a permit and were entitled to park on the road for this whole period, if in a space).
I don't believe we ever received a letter regarding the PCNs (just the two on the windshield).
We emailed the council at the time, with pictures of the snow in the street that we had taken on the day by chance.
They agreed to cancel one PCN (£65) as a " gesture of goodwill", however we paid the other (£65).
We have moved to a different address and have just come home to find three letters from a debt collector 'CDER group', regarding three PCNs during this same parking period (14th, 19th and 20th December 2022).
Location: Thane Villas [Zone F] Waiting and Loading. Code 1 restricted street during prescribed hours.
The three letters are each demanding £279, due to a £204 alleged debt and £75 charge from CDER. This therefore totals around £800.
This is the first we have heard about these three PCNs, despite discussion with Islington council at the time about the other two PCNs.
Islington never got in touch, but the CDER letters were only issued three days ago.
Attached are the new letters.
Also attached is the original appeal email sent in January 2023, and an updated email we sent tonight (before we had the idea of getting advice sorry).
https://imgur.com/a/yABuViB
We would really appreciate any help! (Re: right to appeal given it is so long, what the next steps we should take are).
Thanks