Hi, thanks for the reply
Not sure i fully understand TROs but can i ask how long it'll take?
It can take a few weeks, sometimes it's quicker. The TRO or Traffic Regulation Order is the local bylaw that says that part of the road is a bus lane, and only buses can drive down it.
Also not sure how to request a plea for discretion - is it the same as an appeal? If so, then on what grounds shall i appeal it?
A plea for discretion is simply a request to the authority that they exercise their discretion to let you off. It won't apply in your case but there's a good example here:
http://forums.pepipoo.com/index.php?s=&showtopic=139486&view=findpost&p=1638489If you have strong mitigating grounds that helps, but if all else fails you can just say that it was an honest mistake / first time contravention and please would they let you off.
Post a draft on here before submitting.