Free Traffic Legal Advice

Hi team

I’d appreciate some advice regarding a PCN I’ve recently received on Swinderby Road (Brent Council), as I believe the signage is unclear and potentially misleading.
• At both the start and end of the road, there are signs indicating “permit holders only”.
• However, I also noticed signage mentioning “pay at meter / pay by phone” (RingGo), although this is not consistently displayed throughout the entire road.
• In some sections of the road, there is no clear indication that payment is allowed, while in others it appears permitted.

Based on this, I assumed the whole road allowed pay-by-phone parking, and I parked accordingly.
• I paid using the RingGo app (as I have done multiple times before on this road without issue).
• Despite this, I have now received a PCN.

My concern is that:
• The signage is inconsistent across the road, and
• It is not clear where permit-only restrictions apply vs where pay-by-phone is valid

Given that I did make payment in good faith and relied on previous experience of parking on this road, I feel the situation is quite confusing.

Could you please advise:
• Whether this is a valid ground for appeal (unclear/inconsistent signage)?
• Whether Brent Council is required to ensure clear and consistent signage along the entire stretch?
• If anyone has had a similar experience with this location?

Happy to share photos of the signage and the PCN if helpful.




Thanks in advance for your help.

Thanks & Regards
Mansi

Hi

Thank you so much for the prompt response- I am referring to the sign similar to the below on the same road.



I am trying to figure out a way to upload all the pictures and will so so asap.

Thanks