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Please have a read of the sticky above:  Read me First and post up the relevant documents.  It's not clear if this is a private charge or a council charge - seems odd that Lambeth would be enforcing a (private) ticket from Darlington....!

Without documents it'll be almost impossible to offer sound advice.

I'm seeing my auntie tomorrow so I'll have access to the letters and email she's received then. That's interesting about the Lambeth Council / Darlington mystery. The address on the letter was Darlington so my auntie presumed that the parking offence occurred there. The address of the offence was a Lorn Road though (the letter doesn't even quote a postcode) and a quick google shows that this is actually an address in SW9 (Lambeth). My auntie's car was no more in Lambeth that day than it was in Darlington (as first thought). This explains though why the tribunal is scheduled to take place in Lambeth. Thank you for that...things are making a bit more sense now even if the accusation is still utter nonsense!

I'm seeing my auntie tomorrow so I'll have access to the letters and email she's received then.

Welcome to the Council tickets board!

Please make sure you take/make copies of all sides of all paperwork received and anything she sent to Lambeth.

Then have a read of
https://www.ftla.uk/civil-penalty-charge-notices-(councils-tfl-and-so-on)/read-this-first-before-posting-your-case!-this-section-is-for-council-tfl-dartme/

and post the docs here in the right order if you can.
When posting docs only redact yr aunt's name & address - leave everything else in.

Once we've seen the docs it will be possible to give tailor-made advice.

P.S. probably easier if your aunt gives you written authority to act on her behalf.

Hi.
My 80 year old auntie received a PCN just before Xmas for parking in a resident's space in Brixton without a permit - she lives 200 miles away in Cheshire and has never driven to London in her life! A breakdown of details below :

My auntie received a letter from Lambeth Council (sent 03/12/24) claiming that on 31/10/24 she had been issued with a PCN (LJ33238296) for parking in a residents place on Lorn Road without a permit - see https://imgur.com/a/bCwFc8q

The return address for this letter was in Darlington so, because no postcode for Lorn Road was quoted within the letter, she presumed that Lorn Road was in Darlington. My auntie was at home in Warrington, Cheshire all day that day so obviously something was wrong.

My auntie replied to the initial letter from Lambeth Council immediately - see https://imgur.com/a/W1Q4zEF
She highlighted that she had been at home all day on 31/10/24 and nowhere near a Lorn Road (in Darlington, as she then presumed). On looking up the PCN she also noticed that the car in question was described as a white ford - my auntie's car is dark grey - see https://imgur.com/a/g7La8SE
The PCN also stated that no photograph of the car in question had been taken/was available.

My auntie then received a letter from Lambeth Council (sent 08/01/25) telling her that her appeal against this had been rejected - see https://imgur.com/a/bKBmUdL
My auntie then reported this incident to the police, as advised in the letter from Lambeth Council, in case her licence plates had been cloned. She was given a crime reference number.

My auntie replied to this rejection letter on 16/01/25, reiterating the obvious mistake that had been made - see https://imgur.com/a/NnPdRtL
At this stage she was still under the impression that Lorn Road was in Darlington.

She subsequently received a letter from Lambeth Council (sent 19/01/25) acknowledging her second appeal. This letter highlighted that the issue would now be heard in London on 15/02/25 - see https://imgur.com/a/rRYejxQ

My auntie spoke to Lambeth Council today on the phone and they were very sympathetic but insisted that the hearing would have to go ahead on 15/02/25 as stated. They did confirm though that the Lorn Road the incident took place on was in London, not Darlington (SW9 0AD). My auntie, who is almost 80 years old, has never driven to London in her life. Her car on the day in question was on her drive 200 miles away in Warrington, Cheshire. They did reassure her over the phone that she would not have to attend the hearing in person, and that she would receive a 'pack of evidence' in the post no later than 10/02/25.

Any advice on this would be welcome please. My auntie is not tech savvy so I said that I'd try and get some help for (I can upload a letter giving her consent if that's required).

Dismissing the slim possibility that her plates have been cloned, I'm surmising that the 'traffic warden' mistyped the registration number of the illegally parked car. The fact that the PCN incorrectly describes the car as white and not grey would seem to support this. To reiterate though, the PCN states that no photo is available.

Thanks in advance.

Sean

Thank you. She's going to phone them and ask for the photos (if they exist). Hopefully they do exist, as this will show that the car in question is not my auntie's.

@seannieprice this case it at risk of going dangerously off-track, not least because it's been listed as a postal appeal and there is a distinct risk the appeal could be rejected. In the circumstances I really think your aunty should be represented, I'm going to drop you a PM about that.