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Unfortunately for now you'll just have to keep calling TEC once every couple of weeks.
cp8759 is, indeed, a Wizard of the First Order
Please look at the guide here: https://www.ftla.uk/announcements/charge-certificates-london-local-authorities-and-tfl-act-2003-london-l-1805/Start reading from the paragraph that says "As soon as the debt has been registered, use form PE3..." and follow the instructions from there.
got the form, filled as per guide, but for issue of witness, oath court officer, is an issue, people saying to get it done by any nearby solicitor with some fees, will this work or not?