APPEAL - FIRST DRAFT
Appeal Against PCN Charges - Reference [PCN Number]
Dear Sir/Madam,
I am writing to formally appeal against the two Penalty Charge Notices (PCNs) issued to me, reference numbers [PCN Number 1] and [PCN Number 2], for allegedly failing to comply with Bristol's Clean Air Zone (CAZ) requirements. I believe these charges are unfair and request that they be cancelled for the following reasons:
1. Unclear Signage and Lack of Awareness:
As residents of a village in another county, my partner and I were completely unaware of Bristol's recently introduced CAZ and its requirements. The CAZ signage upon entry to the zone was not sufficiently clear or prominent. Specifically, the CAZ sign was difficult to see, being placed on the far side of a bus lane and amidst other road signs, making it virtually impossible to notice in time to avoid entering the zone. Furthermore, there was no preceding notification sign to alert us of the upcoming CAZ. Due to our lack of familiarity with the area and insufficient visibility of the Clean Air Zone signage, we unintentionally entered the zone and remained parked until our departure the following day without paying the daily charge. We were only made aware of the charges upon receiving the PCNs, which we believe is not in line with fair and transparent enforcement practices.
I have reviewed the signage layout using Google Maps (link provided for reference: [Google Maps Link](
https://maps.app.goo.gl/NuAwJ4qSNm1ed19L7)), and it supports my claim that the sign does not stand out and is not easily visible to drivers unfamiliar with the area. This lack of clear signage contravenes the requirements for adequate warning and notification under the Transport Act 2000 and the Bristol Clean Air Zone Charging Order 2022.
2. First-Time Offence and Comparison to London:
This was our first visit to Bristol and our first incident involving the CAZ. Had we been aware of the CAZ, we would have willingly paid the daily charge of £9. In London, first-time offenders who are unfamiliar with the CAZ are typically given a warning rather than an immediate penalty. I believe Bristol should adopt a similar approach, especially considering that non-residents may not be aware of the newly implemented CAZ.
3. Incorrect Penalty Charges:
Each PCN issued to us includes a £60 penalty charge plus the additional £9 daily CAZ charge. According to The Road User Charging Scheme (Penalty Charges, Adjudication and Enforcement) (England) Regulations 2013, the road user charge should not be combined with the penalty charge. This discrepancy suggests that the PCNs may be invalid, as it is not lawful to impose both the penalty and the daily charge in this manner.
In light of these points, I respectfully request the cancellation of the PCNs issued. I trust that the council will consider the fairness and legality of the situation, taking into account the unclear signage, our lack of prior knowledge as non-residents, and the improper combination of charges.
Thank you for your attention to this matter. I look forward to your positive response.
Yours faithfully,
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Thank you all your help on this matter so far. Any feedback of the appeal letter would be greatly appreciated.
I've tried uploading the other sides of the PCN again. Hopefully you can see them now. The premium rate phone number has been changed.
Thanks
Kevin
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